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Call Listener Jobs in Fargo, ND (NOW HIRING)

Sales Associate

Fargo, ND · On-site

$13.75 - $18.75/hr

Experience in customer service, the hotel and restaurant industry, retail sales, IT, or call ... listening carefully to their responses. * Be the vehicle expert. Know the ins & the out's of ...

Sales Associate

Fargo, ND · On-site

$13.75 - $18.75/hr

Experience in customer service, the hotel and restaurant industry, retail sales, IT, or call ... listening carefully to their responses. * Be the vehicle expert. Know the ins & the out's of ...

Sales Associate

Fargo, ND

$13.75 - $18.75/hr

Experience in customer service, the hotel and restaurant industry, retail sales, IT, or call ... listening carefully to their responses. * Be the vehicle expert. Know the ins & the out's of ...

Sales Associate

Fargo, ND · On-site

$13.75 - $18.50/hr

Experience in customer service, the hotel and restaurant industry, retail sales, IT, or call ... listening carefully to their responses. * Be the vehicle expert. Know the ins & the out's of ...

Sales Associate

Fargo, ND · On-site

$13.75 - $18.75/hr

Experience in customer service, the hotel and restaurant industry, retail sales, IT, or call ... listening carefully to their responses. * Be the vehicle expert. Know the ins & the out's of ...

Opener(5am-1pm) - M-F

Fargo, ND · On-site

$15.25 - $19.75/hr

Strong listener with the ability to empathize and problem solve. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * Must be 18 years of age or older.

Help Desk Tech

Fargo, ND · On-site

$19.75 - $26.50/hr

Deliver service and support to end-users using and operating automated call distribution phone ... Effective listening skills; * Willingness to co-operate with others and work to the greater good;

Help Desk Tech

Fargo, ND · On-site

$19.75 - $26.50/hr

Deliver service and support to end-users using and operating automated call distribution phone ... Effective listening skills; * Willingness to co-operate with others and work to the greater good;

Buyers Agent

Fargo, ND · On-site

$45K - $85K/yr

Commit to weekly 1:1 coaching session, weekly trainings, and Partner Call * Consult with buyers ... You are excellent at building rapport, listening to the needs of others and identifying solutions.

Listing Agent

Fargo, ND · On-site

$45K - $85K/yr

Commit to weekly 1:1 coaching session, weekly trainings and Partner Call * Consult with sellers ... You are excellent at building rapport, listening to the needs of others and identifying solutions.

Commit to weekly 1:1 coaching session, weekly trainings and Partner Call * Consult with sellers ... You are excellent at building rapport, listening to the needs of others and identifying solutions.

Caterer - Broadway - FT

Fargo, ND · On-site

$14.75 - $18.75/hr

Exhibits good listening skills, effectively communicating with supervisors, co-workers, customers ... call 1-877-949-5678 or send an email to talent@sanfordhealth.org.

Showing results 21-40

Call Listener information

See Fargo, ND salary details

$10

$17

$24

How much do call listener jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for call listener in Fargo, ND is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.89 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What cities near Fargo, ND are hiring for Call Listener jobs?

Cities near Fargo, ND with the most Call Listener job openings:

Infographic showing various Call Listener job openings in Fargo, ND as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 20% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,580 per year, or $17.6 per hour.

Room Service Assistant - Broadway - PT Evenings

Sanford Health

Fargo, ND • On-site

Part-time

Re-posted 2 hours ago


Sanford Health rating

6.8

Company rating: 6.8 out of 10

Based on 551 frontline employees who took The Breakroom Quiz

498th of 889 rated healthcare providers


Job description

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Work Shift:

Evening (United States of America)

Scheduled Weekly Hours:

14

Compensation:

Salary Range: $15.00 - $23.00

Union Position:

No

Department Details

This position is a PM Room Service Host at the Broadway Campus. Scheduled Hours are varying days 4-8pm including rotating weekends and holidays.

Summary

Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients' ability to utilize the meal order system.

Job Description

Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines. Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.

Qualifications


Direct customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred.On-the-job training provided.

Sanford is an EEO/AA Employer M/F/Disability/Vet.


If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.


What Sanford Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Sanford Health

Sourced by ZipRecruiter

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Industry

Health care and social assistance and hospitals

Company size

10,000+ Employees

Headquarters location

Sioux Falls, SD, US

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