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Call Listener Jobs in Delaware, OH (NOW HIRING)

Trident Care

Customer Service Representative

Columbus, OH · Remote

$14 - $15.50/hr

... listening and superior customer service skills for both external & internal customers. * Document activity to the DDF system * Consistently check appropriate DDF screen for report results to call ...

TridentCare

Customer Service Representative

Columbus, OH · Remote

$14.50 - $19.75/hr

... listening and superior customer service skills for both external & internal customers. * Document activity to the DDF system * Consistently check appropriate DDF screen for report results to call ...

TridentCare

Customer Service Representative

Columbus, OH · On-site

$15 - $20.25/hr

... listening and superior customer service skills for both external & internal customers. * Document activity to the DDF system * Consistently check appropriate DDF screen for report results to call ...

TridentCare

Customer Service Representative

Columbus, OH · On-site

$14.50 - $19.75/hr

... listening and superior customer service skills for both external & internal customers. * Document activity to the DDF system * Consistently check appropriate DDF screen for report results to call ...

Telhio Credit Union

Contact Center Service Agent

Columbus, OH · On-site

$15.75 - $21.25/hr

... call. * Offered a product/service or investment/ Mortgage Referral. * Demonstrates active listening and uses effective questioning skills to gather members used. * Displays solid understanding of ...

Telhio Credit Union

Contact Center Service Agent

Columbus, OH · On-site

$15.25 - $20.50/hr

... call. * Offered a product/service or investment/ Mortgage Referral. * Demonstrates active listening and uses effective questioning skills to gather members used. * Displays solid understanding of ...

Telhio Credit Union

Contact Center Service Agent

Columbus, OH · On-site

$15.75 - $21.25/hr

... call. * Offered a product/service or investment/ Mortgage Referral. * Demonstrates active listening and uses effective questioning skills to gather members used. * Displays solid understanding of ...

Northwest

Contact Center Specialist I

Columbus, OH

... listening and interpretative skills * Demonstrate the ability to establish collaborative customer relationships in a fast paced environment * Aim to resolve customer inquiries utilizing a First Call ...

Northwest Bank

Contact Center Specialist I

Columbus, OH · On-site

... listening and interpretative skills * Demonstrate the ability to establish collaborative customer relationships in a fast paced environment * Aim to resolve customer inquiries utilizing a First Call ...

Opportunities

Contact Center Specialist I

Columbus, OH · On-site

... listening and interpretative skills * Demonstrate the ability to establish collaborative customer relationships in a fast paced environment * Aim to resolve customer inquiries utilizing a First Call ...

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Showing results 21-40

All JobsCall Listener JobsCall Listener Jobs in Delaware, OH

Call Listener information

See Delaware, OH salary details

$10

$17

$23

How much do call listener jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for call listener in Delaware, OH is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What are popular job titles related to Call Listener jobs in Delaware, OH? For Call Listener jobs in Delaware, OH, the most frequently searched job titles are:
What job categories do people searching Call Listener jobs in Delaware, OH look for? The top searched job categories for Call Listener jobs in Delaware, OH are:
What cities near Delaware, OH are hiring for Call Listener jobs? Cities near Delaware, OH with the most Call Listener job openings:
Call Listener jobs near you

Body Imaging, $100k Commencement Bonus | Body/Abdominal Radiologist |No Call

LucidHealth

Columbus, OH • On-site

$305K - $381K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

Riverside Radiology seeks a fellowship-trained Body Imaging radiologist to our join nationally ranked private practice. 

What your future holds in this role:

  • $100k Commencement Bonus
  • No Call
  • Limited weekends
  • 1.5-year Partnership Track available
  • Competitive compensation package
  • Generous benefits including health/vision/dental, disability, life insurance, 401k with company contribution, and more!
  • Malpractice coverage and CME stipend
  • Relocation assistance available
  • Additional opportunities for income
  • We fully pay for and assist with licensing and credentialing

Why our team of radiologists LOVE working at Riverside Radiology:

  • Uncapped earnings potential with some current partners earning over 800k
  • Equity opportunities available
  • Our culture is centered around listening to feedback from our radiologists
  • Instant access to referring clinicians built into our workflow
  • 24/7 IT and Clinical Operations support
  • Leadership positions available - your growth is not only encouraged, but widely supported
  • Partnership track OR employed options were open to what fits your lifestyle & professional goals! 

In this role, we require that youre:

  • Abdominal or Body Imaging Fellowship trained
  • Comfortable performing basic CT and US-guided biopsies and drainage procedures
  • Eligible for and able to obtain Ohio State Medical Licensure prior to start
  • ABR Board Certified or Board Eligible
  • Collaborative, committed to a team environment, and focused on quality patient care

If you would like to learn more about all that Riverside Radiology has to offer, submit your CV to Laurie Gentile at lgentile@lucidhealth.com

Apply