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Call Listener Jobs in Cary, NC (NOW HIRING)

Oliver Hotels & Resorts

Sales Manager

Holly Springs, NC · On-site

Conducts proactive sales call activities in the market and consistently meets the weekly goal ... Ability to speak clearly and listen attentively. * Ability to read and write effectively. * Ability ...

Revco Solutions

Collection Specialist

Durham, NC · On-site

$15/hr

Ability to actively listen and speak clearly Preferred: * One (1) year Customer Service and/or Call Center experience * Analytical, Problem-Solving, and Negotiating skills Salary Description $15/hr.

OCI Hospitality

Sales Manager

Holly Springs, NC · On-site

Conducts proactive sales call activities in the market and consistently meets the weekly goal ... Ability to speak clearly and listen attentively. * Ability to read and write effectively. * Ability ...

HCL America Inc

Level 1 Analyst IT Help Desk

Cary, NC · On-site

Refer Service Call to the appropriate Resolution Owner Support Group * Tracks the progress of an ... Excellent communication skills, (active listening skills) * Able to articulate and speak with clear ...

HCL America Inc

Level 1 Analyst IT Help Desk

Cary, NC · On-site

Refer Service Call to the appropriate Resolution Owner Support Group * Tracks the progress of an ... Excellent communication skills, (active listening skills) * Able to articulate and speak with clear ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Raleigh, NC · Remote

$11 - $20/hr

Utilize fundraising call structure, appropriate political reasons, and transition phrases as required. * Use responsive listening to provide appropriate situational responses. * Meet and maintain ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Durham, NC · On-site +1

$11 - $20/hr

Utilize fundraising call structure, appropriate political reasons, and transition phrases as required. * Use responsive listening to provide appropriate situational responses. * Meet and maintain ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Raleigh, NC · On-site +1

$11 - $20/hr

Utilize fundraising call structure, appropriate political reasons, and transition phrases as required. * Use responsive listening to provide appropriate situational responses. * Meet and maintain ...

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Showing results 21-40

All JobsCall Listener JobsCall Listener Jobs in Cary, NC

Call Listener information

See Cary, NC salary details

$10

$16

$23

How much do call listener jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for call listener in Cary, NC is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.84 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What are popular job titles related to Call Listener jobs in Cary, NC?

For Call Listener jobs in Cary, NC, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Cary, NC look for?

The top searched job categories for Call Listener jobs in Cary, NC are:

What cities near Cary, NC are hiring for Call Listener jobs?

Cities near Cary, NC with the most Call Listener job openings:

Call Listener jobs near you
Infographic showing various Call Listener job openings in Cary, NC as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 18% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,515 per year, or $16.6 per hour.

Family Practice Physician Traditional Practitioner - Physicians Only Apply - Perm

CompHealth

NC

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Medical Doctors Only Apply. A Family Practice Physician Traditional Practitioner practice is seeking a qualified physician for NC. This and other physician jobs brought to you by ExactMD. A new family medicine physician opportunity is now available in North Carolina at a busy and employed group practice. You will work Monday through Friday from 8 am to 5 pm and there will be no call. The incoming physician will see an average of 20+ plus patients per day. The group is hiring a board-certified or board-eligible physician with at least 1 year of experience.

This position offers a competitive compensation plus RVU production incentive and quality bonus. You will also receive a sign-on bonus, malpractice insurance, medical benefits, vacation/PTO, CME time, a retirement plan, and relocation assistance.

Come practice near Sanford, approximately 30 minutes from the Cary/Raleigh metropolitan area and 30 minutes from the resort destination of Southern Pines/Pinehurst. Savor the arts while listening to performances from the Carolina Jazz Orchestra, watching music and drama shows at the Temple Theatre, or partaking in festival fun at the Sanford Arts and Vine. The climate here allows for outdoor activities to be enjoyed year-round.

At CompHealth, we are experts at matching you with your just-right job. Every step of the way, you will be supported by specialty teams comprised of tenured professionals. Our goal is to make a difference in the lives of our physicians and the healthcare communities they serve.

For inquiries about this opportunity, call Gina McCaffrey directly at (Registered Profile Required) or email your CV and references to (Registered Profile Required)

  • RVU production incentive and quality bonus
  • Possible residency stipend
  • Busy employed group practice
  • Join 3 physicians and several advanced practice providers
  • Outpatient only, Monday through Friday, no call
  • See 20 plus patients per day
  • Board certified or eligible
  • Easy access to the Research Triangle, Cary, and Apex
  • Our services are free for you
  • We help negotiate your salary and contract
  • We coordinate interviews and help with licenses
  • Specialized recruiters match your career preferences
  • Experienced support teams take care of every detail
CompHealth logo

About CompHealth

Sourced by ZipRecruiter

CompHealth is a national leader in healthcare staffing, serving providers in more than 100 specialties. With available positions in all fifty states, we can help you find an opportunity in the area and type of facility that best fits your needs.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Midvale, UT, US

Year founded

1979

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