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Call Listener Jobs in Carbondale, IL (NOW HIRING)

Health Saviours

Travel MRI Technologist

Carbondale, IL · On-site

Call is every 8 weeks approx. And it is Monday - Sunday Requirements: * ARRT(MR) * ARRT * AHA BLS ... That's why we take the time to listen, understand, and tailor our solutions to meet the specific ...

The Medicus Firm

Otolaryngology Physician

Carbondale, IL · On-site

$20K/yr

Favorable Call Schedule: 10 days per month * Exceptional Support: Dedicated MA and APPs * Administrative Efficiency: Virtual Scribe and AI-generated ambient listening * Multi-Specialty Collaboration:

Fazoli's

Restaurant General Manager

Marion, IL

$49K - $68K/yr

Ability to listen effectively, process information quickly and accurately, and transfer knowledge ... Call upon experience and leadership skills to assess opportunities and risks. Possesses an ...

Wendy's

Team Member *

Marion, IL · On-site

$10.75 - $14.50/hr

Occasional sitting, talking, and active listening as required by the role. * Ability to lift and ... Call (618) 993-6565 to apply

Arrowleaf

Programs Coordinator

Anna, IL · On-site

$62K - $72K/yr

Employee must possess active listening, written and oral communication skills. Experience and ... day call crisis rotation. Programs Coordinator job duties include, but are not limited to:

Fazoli's

Restaurant General Manager

Marion, IL

$49K - $68K/yr

Ability to listen effectively, process information quickly and accurately, and transfer knowledge ... Call upon experience and leadership skills to assess opportunities and risks. ● Possesses an ...

Arrowleaf

CNA

Vienna, IL · On-site

$19.30 - $19.55/hr

Listens to, uses good judgment and responds in a timely manner to the resident and provides ... This is a bargaining unit, union position Questions? visit myarrowleaf.org/employment or call 618 ...

Arrowleaf

CNA

Vienna, IL · On-site

$19.30 - $19.55/hr

Listens to, uses good judgment and responds in a timely manner to the resident and provides ... This is a bargaining unit, union position Questions? visit myarrowleaf.org/employment or call 618 ...

All JobsCall Listener JobsCall Listener Jobs in Carbondale, IL

Call Listener information

See Carbondale, IL salary details

$10

$17

$24

How much do call listener jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for call listener in Carbondale, IL is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What are popular job titles related to Call Listener jobs in Carbondale, IL?

For Call Listener jobs in Carbondale, IL, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Carbondale, IL look for?

The top searched job categories for Call Listener jobs in Carbondale, IL are:

What cities near Carbondale, IL are hiring for Call Listener jobs?

Cities near Carbondale, IL with the most Call Listener job openings:

Call Listener jobs near you
Infographic showing various Call Listener job openings in Carbondale, IL as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 72% Full Time, 21% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,234 per year, or $17.9 per hour.

Travel MRI Technologist

Health Saviours

Carbondale, IL • On-site

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Health Saviours is seeking a travel MRI Technologist for a travel job in Carbondale, Illinois.

Job Description & Requirements
  • Specialty: MRI Technologist
  • Discipline: Allied Health Professional
  • Start Date: 09/21/2026
  • Duration: 13 weeks
  • 36 hours per week
  • Shift: 9 hours, days
  • Employment Type: Travel

Job Description:

Shift: 6-1530 M-Thursday

Job Description: MRI tech

Weekend/ Call Requirements: Call is every 8 weeks approx. And it is Monday - Sunday

Requirements:

  • ARRT(MR)
  • ARRT
  • AHA BLS
  • One year of experience is required as MRI tech
About Health Saviours

Health Saviours


At Health Saviours, we are passionate about making a difference in the healthcare industry by providing top-notch staffing solutions to meet the evolving needs of healthcare facilities and professionals across the USA. Founded on the principles of integrity, excellence, and compassion, we have established ourselves as a trusted partner in the healthcare community, dedicated to fostering a culture of excellence and support for both our clients and our staff.

Our Vision


Our vision at Health Saviours is to be the leading provider of healthcare staffing solutions, recognized for our unwavering commitment to quality, professionalism, and innovation. We strive to create a world where every healthcare professional feels valued, empowered, and inspired to make a positive impact in the lives of others.

Our Approach


At Health Saviours, we take a personalized approach to staffing, focusing on building meaningful relationships with both our clients and our candidates. We understand that every healthcare facility has unique staffing requirements, and every healthcare professional has unique career goals. That’s why we take the time to listen, understand, and tailor our solutions to meet the specific needs of each client and candidate.



Benefits
  • Weekly pay
  • Holiday Pay
  • Retention bonus
  • Referral bonus

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