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Call Listener Jobs in Athens, GA (NOW HIRING)

EssilorLuxottica SA

Licensed Optician

Athens, GA · On-site

By listening and building relationships with one another, we help our guests get quality eye care ... please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance ...

Ryder

Truck Driver CDL A Regional Solo

Greensboro, GA · On-site

$1.5K/wk

Call Rachelle or text "Greensboro" to 904-869-3291 to speak with your recruiter today. Choosing a ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

EssilorLuxottica

Licensed Optician

Athens, GA · On-site

By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Essilor

LensCrafters - Assistant Manager

Athens, GA · On-site

... listener Demonstrated high-level of selling skills Proven ability to problem solve PREFERRED ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Essilor

Licensed Optician

Athens, GA · On-site

By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Ryder

Truck Driver CDL A Regional Solo

Greensboro, GA · On-site

$1.5K/wk

Call Rachelle or text "Greensboro" to 904-869-3291 to speak with your recruiter today. Choosing a ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

Ryder

Truck Driver CDL A Regional Solo

Greensboro, GA · On-site

$1.5K/wk

Call Rachelle or text "Greensboro" to 904-869-3291 to speak with your recruiter today. Choosing a ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

EssilorLuxottica

Licensed Optician

Athens, GA · On-site

By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Ryder

Truck Driver CDL A Regional

Greensboro, GA · On-site

$1.5K/wk

Call Rachelle or text "Greensboro" to 904-869-3291 to speak with your recruiter today. Choosing a ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

Ryder

Truck Driver CDL A Regional Solo

Greensboro, GA

$1.5K/wk

Call Rachelle or text "Greensboro" to 904-869-3291 to speak with your recruiter today. Choosing a ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

EssilorLuxottica Group

Licensed Optician

Athens, GA · On-site

By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Ryder

Truck Driver CDL A Regional

Greensboro, GA · On-site

$1.5K/wk

Call Rachelle or text "Greensboro" to 904-869-3291 to speak with your recruiter today. Choosing a ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

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Showing results 41-60

All JobsCall Listener JobsCall Listener Jobs in Athens, GA

Call Listener information

See Athens, GA salary details

$10

$17

$24

How much do call listener jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call listener in Athens, GA is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.56 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What are popular job titles related to Call Listener jobs in Athens, GA? For Call Listener jobs in Athens, GA, the most frequently searched job titles are:
What job categories do people searching Call Listener jobs in Athens, GA look for? The top searched job categories for Call Listener jobs in Athens, GA are:
What cities near Athens, GA are hiring for Call Listener jobs? Cities near Athens, GA with the most Call Listener job openings:
Call Listener jobs near you

Customer Service Representative

Haverty Furniture Companies, Inc

Braselton, GA • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Havertys Furniture rating

6.5

Company rating: 6.5 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

33rd of 62 rated furniture retailers

Job description

Job Description


We’re looking for bright, energetic individuals to join our Customer Service Team. Advance your career with Havertys, the most established Furniture Retailer in the industry. Your onsite, hands-on training begins on your first day, where you’ll learn Havertys standards for providing exceptional customer service and ensuring customer satisfaction. You’ll thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork. Come grow with us at Havertys, where Life Looks Good! 

Pay: Starting at $17.00 an hour, more with experience 
Schedule: The first 2 weeks of employment are Monday-Friday, 7:45am-4:45pm for training. Training is paid. (The length of the training class may be adjusted as needed). After training the schedule will be 9:00am-6:00pm. Schedule rotation: 4 weekdays and Saturday, then 5 weekdays with the weekend off. 

SPECIFIC DUTIES:                

  • Responsible for competently responding to incoming, outgoing phone calls, pre-and post-delivery calls and email.
  • Responsible for using My Service Center to create, maintain and resolve Customer Service issues.
  • Responsible for maintaining an action driven To Do list and working the list to keep it current daily.
  • Responsible for learning procedural, policy and system enhancements and adapting to changes as they occur

Earning Opportunity: 

  • Salary starts at $17.00 per hour, more with experience 
  • Get Paid Daily. Team members have the flexibility to Draw Pay between pay cycles. 

We Offer: 

  • Paid comprehensive training 
  • Flexibility to draw pay between pay cycles with our Daily Pay Program 
  • 401K program with a company match of 4% 
  • Generous benefits package with premier medical, dental, and vision partners 
  • Paid time-off includes vacation, sick time, personal days, company holidays 
  • Ability to advance within the company if desired 
  • Opportunities to give back to the community 
  • Substantial associate discount on our quality merchandise 
  • Bonus program for Team Member Referrals 
  • Educational financial assistance 
  • Complimentary health and wellness program 
Job Requirements

Qualifications: 

  • Excellent communication and listening skills 
  • Ability to multi-task within a fast-paced environment 
  • Self-motivated 
  • Must work positively in a team environment. 
  • Ability to professionally interact with customers and other team members 
  • Basic computer skills, including experience with an automated system 
  • Detail-oriented 
  • Must have prior call center experience 
  • Ability to pass criminal background check, and drug test. 

Work Environment: 

  • Office setting, business dress code 
  • Schedules rotation: Rotation: 4 weekdays and Saturday then 5 weekdays with the weekend off 

Physical Demands: 

  • Ability to sit for extended periods, use a computer and phone, perform repetitive tasks, and demonstrate proficient attention to detail. 
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential function
Disclaimer

This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.

What Havertys Furniture employees say

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