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Call Listener Jobs in Alabama (NOW HIRING)

Production V

Blountsville, AL ยท On-site

$660/wk

Listen to BLUETOOTH While Working *Light PRODUCTION *1st OR 2nd OR 3rd Location: 20 Miles from Arab, AL **To Interview CALL Today! 8am to 5pm 256-640-8181 **RAISES, Bonuses and 401K and more WILL ...

$660/wk

To Interview Call 8am to 5pm 256-401-7077 WILL Train Listen to BLUETOOTH While Working *Light PRODUCTION *1st OR 2nd OR 3rd Location: 20 Miles from Arab, AL **RAISES, Bonuses and 401K and more WEEKLY ...

ASSEMBLY IV

Blountsville, AL ยท On-site

$660/wk

To Interview Call 8am to 5pm 256-401-7077 WILL Train Listen to BLUETOOTH While Working *Light PRODUCTION *1st OR 2nd OR 3rd Location: 20 Miles from Arab, AL **RAISES, Bonuses and 401K and more WEEKLY ...

Production V

Cullman, AL ยท On-site

$660/wk

To Interview Call 8am to 5pm 256-401-7077 WILL Train Listen to BLUETOOTH While Working *Light PRODUCTION *1st OR 2nd OR 3rd Location: 20 Miles from Arab, AL **RAISES, Bonuses and 401K and more WEEKLY ...

To Interview Call 8am to 5pm 256-401-7077 WILL Train Listen to BLUETOOTH While Working *Light PRODUCTION *1st OR 2nd OR 3rd Location: 20 Miles from Arab, AL **RAISES, Bonuses and 401K and more WEEKLY ...

Machine Operator II

Blountsville, AL ยท On-site

$13.75 - $16.25/hr

Standing Position, Lift 40 lbs Listen to BLUETOOTH While Working NO UNIFORMS *Attire: Pants, Shorts, Capris,T-Shirt, Full Shoe *NO Steel Toes Required For INTERVIEW Call M-F 256-640-8181M-F 8am to ...

$15 - $17.75/hr

Standing Position, Lift 40 lbs Listen to BLUETOOTH While Working NO UNIFORMS *Attire: Pants, Shorts, Capris,T-Shirt, Full Shoe *NO Steel Toes Required For INTERVIEW Call M-F 256-640-8181M-F 8am to ...

... LISTEN to YOUR Music, Books, Seminars via Bluetooth Requires: H.S. Diploma or GED Requires: Background Check Company Pays: FREE Medical, Vision and Dental for Employee **CALL to Interview and TOUR *M ...

Machine Operator II

Arab, AL ยท On-site

$15.50 - $18.25/hr

Standing Position, Lift 40 lbs Listen to BLUETOOTH While Working NO UNIFORMS *Attire: Pants, Shorts, Capris,T-Shirt, Full Shoe *NO Steel Toes Required For INTERVIEW Call M-F 256-640-8181M-F 8am to ...

Machine Packer

Arab, AL ยท On-site

$13.50 - $16.25/hr

Standing Position, Lift 40 lbs Listen to BLUETOOTH While Working NO UNIFORMS *Attire: Pants, Shorts, Capris,T-Shirt, Full Shoe *NO Steel Toes Required For INTERVIEW Call M-F 256-401-7077 M-F 8am to ...

FM Machine Operator

Baileyton, AL ยท On-site

$15 - $17.75/hr

NO Sundays *3rd 12am to 8am Listen to Bluetooth While Working FAST PACED Environment: Good Attitudes Growth Opportunities, Listen to YOUR BLUETOOTH *Call NOW for Interview 256-640-8181 Scheduled Job ...

Light Production II

Cullman, AL ยท On-site

$660/wk

To Interview Call 8am to 5pm 256-401-7077 WILL Train Listen to BLUETOOTH While Working *Light PRODUCTION *1st OR 2nd OR 3rd Location: 20 Miles from Arab, AL **RAISES, Bonuses and 401K and more WEEKLY ...

Quality Process I

Blountsville, AL ยท On-site

$660/wk

To Interview Call 8am to 5pm 256-640-8181 WILL Train Listen to BLUETOOTH While Working *Light PRODUCTION *2nd OR 3rd Location: 20 Miles from Arab, AL **RAISES, Bonuses and 401K and more WEEKLY: 40 ...

Quality Process II

Arab, AL ยท On-site

$660/wk

To Interview Call 8am to 5pm 256-640-8181 WILL Train Listen to BLUETOOTH While Working *Light PRODUCTION *2nd OR 3rd Location: 20 Miles from Arab, AL **RAISES, Bonuses and 401K and more WEEKLY: 40 ...

Quality Machine I

Cullman, AL ยท On-site

$660/wk

... Listen to BLUETOOTH While Working **Paid WEEKLY $660 = 40 hours / 48 hours = $858 NO UNIFORMS *Attire: Pants, Shorts, Capris,T-Shirt, Full Shoe *NO Steel Toes Required For INTERVIEW Call M-F 256-640 ...

FM Machine Operator

Arab, AL ยท On-site

$15.50 - $18.25/hr

Good Attitudes Growth Opportunities, Listen to YOUR BLUETOOTH *Call NOW for Interview 256-401-7077 Scheduled Job Tours Extra NOTICE When OT * Raises and Bonus * NEVER Sundays * Able to lift up to 40 ...

Showing results 41-60

Call Listener information

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What cities in Alabama are hiring for Call Listener jobs?

Cities in Alabama with the most Call Listener job openings:

Infographic showing various Call Listener job openings in Alabama as of September 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Industrial Electronic Components

Huntsville, AL โ€ข On-site

$15/hr

Full-time

Medical, Dental, Vision

Re-posted 17 days ago


Job description

Industrial Electronic Components
CALL TO Interview and TOUR (M-F 8am to 5pm 256-640-8181)

**Work 4 Days M-Thursday *OFF Fridays
**Listen to YOUR Bluetooth While Working
*Electronic Assembly *Friendly Company

Shift 2nd M-Thursday (OFF Fridays) 3:15PM to 12:45AM
Pay $15 Hour **Paid Weekly
**NO Uniform: Shorts, Jeans, T-Shirt, *NO Steel Toes
LISTEN to YOUR Music, Books, Seminars via Bluetooth
Will Train
*NO Rotating **Choose 1st OR 2nd
  • Company Pays: FREE Medical, Vision and Dental for Employee

CALL to Interview and TOUR *M-F 8am to 5pm 256-640-8181