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Call Driver Jobs in Texas (NOW HIRING)

Call Taker

Dallas, TX · On-site

$20/hr

Join PRIORITY CARE TRANSIT EMS CENTRAL as a Call Taker, where your communication skills will make a ... Must possess a valid Texas driver's license. * Willingness to work flexible shifts, including ...

Call Taker

Dallas, TX · On-site

$20/hr

Join PRIORITY CARE TRANSIT EMS CENTRAL as a Call Taker, where your communication skills will make a ... Must possess a valid Texas driver's license. * Willingness to work flexible shifts, including ...

Join PRIORITY CARE TRANSIT EMS CENTRAL as a Call Taker, where your communication skills will make a ... Must possess a valid Texas driver's license. Willingness to work flexible shifts, including nights ...

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center ... Valid Drivers License & Good Driving Record (will be driving company vehicles on occasion)

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center ... Valid Drivers License & Good Driving Record (will be driving company vehicles on occasion)

Will Call Clerk - 2nd Shift

Houston, TX · On-site

$33K - $34K/yr

Tends to the drivers and utilizes driver sign in sheet to identify which order to have loaded * Utilizes network software to look up PO numbers provided by the drivers * Keep records of all Will Call ...

Trainer

Elmendorf, TX · On-site

$80K - $85K/yr

... call drivers, and real-time updates to USDA loan servicing systems. • Monitor call volume trends and common inquiry types to update training materials and reinforce priority focus areas. • Train ...

Trainer

Elmendorf, TX · On-site

$80K - $85K/yr

Ensure training content reflects current call center operations, trending call drivers, and real-time updates to USDA loan servicing systems. Monitor call volume trends and common inquiry types to ...

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Call Driver information

What is the difference between Call Driver vs Delivery Driver?

AspectCall DriverDelivery Driver
CredentialsValid driver's license, clean driving recordValid driver's license, sometimes specific certifications for certain vehicles
Work EnvironmentPrimarily on the road, making calls to coordinate pickups or deliveriesOn the road, delivering goods or packages to customers
Employer & Industry UsageUsed in courier, logistics, and transportation services for coordinating pickupsCommon in courier, food delivery, retail, and logistics industries

While both roles involve driving, a Call Driver primarily focuses on coordinating pickups and deliveries via phone, often working closely with dispatch. A Delivery Driver physically transports goods or packages to customers. Both roles require valid licenses and involve driving, but their main responsibilities differ in interaction versus physical delivery.

What are Call Drivers?

Call Drivers are professional drivers who respond to transportation requests, typically made via phone calls or dispatch systems. They are responsible for picking up and dropping off passengers, packages, or goods as directed by their employer or clients. Call Drivers often work for taxi services, ride-hailing companies, or courier services, and must have a valid driver's license, good driving record, and strong customer service skills. Their schedules may vary and often include evenings, weekends, or holidays. Reliability, punctuality, and knowledge of local routes are essential qualities for success in this role.

What are the key skills and qualifications needed to thrive as a Call Driver, and why are they important?

To thrive as a Call Driver, you need a valid driver's license, safe driving record, and familiarity with local routes and traffic regulations. Experience with GPS navigation systems, mobile dispatch apps, and sometimes basic vehicle maintenance tools is typically required. Strong communication, punctuality, and customer service skills help you stand out in this role. These competencies ensure timely, safe, and reliable transportation services that meet client expectations and support operational efficiency.

What are some common challenges faced by Call Drivers, and how can they be managed effectively?

Call Drivers often face challenges such as managing tight schedules, navigating traffic congestion, and responding to last-minute route changes. Effective time management, strong communication with dispatchers, and familiarity with GPS and route optimization tools can help overcome these obstacles. Additionally, maintaining a calm and adaptable attitude is crucial when dealing with unexpected situations, ensuring both passenger safety and timely service.
What are popular job titles related to Call Driver jobs in Texas? For Call Driver jobs in Texas, the most frequently searched job titles are:

Call Center Customer Service Professional - IV

America Networks

Irving, TX • On-site

$15 - $19.25/hr

Other

Posted 14 days ago


Job description

Call Center Customer Service Professional - IV

America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management. Our founders are hardcore telecommunications engineers with combined 200+ years of experience in designing, optimizing and performance engineering; for several mid – large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices. We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own.

Job Description

Client's National Quality Assurance provides stakeholders strategic insight into Consumer and Mass Business broadband, video and voice services. This team is focused on delivering insight into call drivers and volume reduction opportunities, process and training effectiveness, agent execution, customer reactions to initiatives, and pain points that can be focused on to improve the customer experience. Responsibilities include conducting call observations using an online observation system, Qfiniti (call recording system) and Nexidia (data mining system) to deliver core customer experience data, analysis and recommendations to the observation team to be communicated outward. Complete 100% of assigned observations. Success is measured on productivity (completing monitors) and accuracy (were the questions answered correctly). Ability to articulate overall findings and recommendations both verbally and in writing is also an important skill. Act as an advocate to identify and improve customer satisfaction. Required skills and experience include experience working in VZ call center, call center support, PM or quality related work. Product, CoFEE and Qfiniti knowledge desired. CSSC/BSC experience is a plus. Strong understanding of call center processes. Strong listening and written/oral communication skills. Attention to detail. Strong attendance is key to success and necessary to meet objectives. Must have ability to work independently and in team environment. Accuracy in monitoring is critical to this position. Maintains a desire to improve overall customer experience. Bilingual is a plus.