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Call Driver Jobs in Texas (NOW HIRING)

City of Denton

311 Call Center Representative

Denton, TX · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must pass a drug test, driver's license check, criminal history background check and social security number verification. Environmental Factors and Conditions/Physical Requirements SAFETY * Perform ...

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Call Driver information

What is the difference between Call Driver vs Delivery Driver?

AspectCall DriverDelivery Driver
CredentialsValid driver's license, clean driving recordValid driver's license, sometimes specific certifications for certain vehicles
Work EnvironmentPrimarily on the road, making calls to coordinate pickups or deliveriesOn the road, delivering goods or packages to customers
Employer & Industry UsageUsed in courier, logistics, and transportation services for coordinating pickupsCommon in courier, food delivery, retail, and logistics industries

While both roles involve driving, a Call Driver primarily focuses on coordinating pickups and deliveries via phone, often working closely with dispatch. A Delivery Driver physically transports goods or packages to customers. Both roles require valid licenses and involve driving, but their main responsibilities differ in interaction versus physical delivery.

What are call drivers in a call center?

Call drivers in a call center are the factors or reasons that lead customers to contact the company, such as product issues, billing questions, or service inquiries. Understanding call drivers helps organizations improve customer service and reduce call volume by addressing common concerns proactively.

What is a call driver?

Call Drivers are professional drivers who respond to transportation requests, typically made via phone calls or dispatch systems. They are responsible for picking up and dropping off passengers, packages, or goods as directed by their employer or clients. Call Drivers often work for taxi services, ride-hailing companies, or courier services, and must have a valid driver's license, good driving record, and strong customer service skills. Their schedules may vary and often include evenings, weekends, or holidays. Reliability, punctuality, and knowledge of local routes are essential qualities for success in this role.

What are the key skills and qualifications needed to thrive as a call driver, and why are they important?

To thrive as a Call Driver, you need a valid driver's license, safe driving record, and familiarity with local routes and traffic regulations. Experience with GPS navigation systems, mobile dispatch apps, and sometimes basic vehicle maintenance tools is typically required. Strong communication, punctuality, and customer service skills help you stand out in this role. These competencies ensure timely, safe, and reliable transportation services that meet client expectations and support operational efficiency.

What are some common challenges faced by call drivers, and how can they be managed effectively?

Call Drivers often face challenges such as managing tight schedules, navigating traffic congestion, and responding to last-minute route changes. Effective time management, strong communication with dispatchers, and familiarity with GPS and route optimization tools can help overcome these obstacles. Additionally, maintaining a calm and adaptable attitude is crucial when dealing with unexpected situations, ensuring both passenger safety and timely service.
What are popular job titles related to Call Driver jobs in Texas? For Call Driver jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Call Driver jobs in Texas look for? The top searched job categories for Call Driver jobs in Texas are:
Call Driver jobs near you
Infographic showing various Call Driver job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Automotive Call Center Representative

Jerry Durant Auto Group

Weatherford, TX • On-site

$13.75 - $17.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Jerry Durant Auto Group in Weatherford, TX, also serving Abilene, TX and Fort Worth, TX is proud to be an automotive leader in our area. Since opening our doors, Jerry Durant Auto Group has kept a firm commitment to our customers. Customer satisfaction is our highest priority, and our staff is fully committed to achieving this goal in every aspect of our business.

 

Call Center Service Representative

Our company has an outstanding opportunity for a results-focused, highly driven and experienced Call Center Service Representative.  The Call Center Service Representative will utilize superb communication skills and professionalism to perform follow-up calls and receive inbound service calls for dealership clients.

Job Responsibilities

  • Receives inbound client calls for service related issues
  • Facilitates specific appointments for the service advisors
  • Dispatches Roadside Assistance/Tow Service
  • Performs outbound service campaign calls
  • Follows detailed scripts for inbound/outbound calling
  • Confirms all scheduled appointments Follows up on 100% of “no show” client appointments
  • Maintains defined service levels
  • Attends weekly department meetings

EDUCATION and/or EXPERIENCE

High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)

Operator's Driver's License (must be insurable), Sales License where required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee has frequent computer use. The employee is occasionally required to use hands to finger, handle, or feel and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  

Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time and holiday pay, company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Please fill out the application attached to explore this career opportunity!