Directly supervises a team of call center agents in a sales environment. Provides and documents performance feedback through side-by-side coaching, performance reviews and goal setting, quality ...
Directly supervises a team of call center agents in a sales environment. Provides and documents performance feedback through side-by-side coaching, performance reviews and goal setting, quality ...
Call Center Team Lead
Wichita, KS · On-site
$15/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...
Call Center Team Lead
Wichita, KS · On-site
$15/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...
The Call Center Shift Supervisor provides daily supervision of call center employees using ... Assists the team to ensure protocols are followed. Acts as backup to performs routine clerical ...
The Call Center Shift Supervisor provides daily supervision of call center employees using ... Assists the team to ensure protocols are followed. Acts as backup to performs routine clerical ...
The Call Center Shift Supervisor provides daily supervision of call center employees using ... Assists the team to ensure protocols are followed. Acts as backup to performs routine clerical ...
The Call Center Shift Supervisor provides daily supervision of call center employees using ... Assists the team to ensure protocols are followed. Acts as backup to performs routine clerical ...
The Call Center Shift Supervisor provides daily supervision of call center employees using ... Assists the team to ensure protocols are followed. Acts as backup to performs routine clerical ...
The Call Center Shift Supervisor provides daily supervision of call center employees using ... Assists the team to ensure protocols are followed. Acts as backup to performs routine clerical ...
Call Center Shift Supervisor
Liberty, MO · On-site
The Call Center Shift Supervisor provides daily supervision of call center employees using ... Assists the team to ensure protocols are followed. Acts as backup to performs routine clerical ...
Call Center Shift Supervisor
Liberty, MO · On-site
The Call Center Shift Supervisor provides daily supervision of call center employees using ... Assists the team to ensure protocols are followed. Acts as backup to performs routine clerical ...
Call Center Team Lead
Wichita, KS · On-site
Customer Service Supervisor MCI is one of the fastest-growing tech-enabled business services ... Minimum of 3 years of call center experience or 1 year in a management role. * Associate's degree ...
Call Center Team Lead
Wichita, KS · On-site
Customer Service Supervisor MCI is one of the fastest-growing tech-enabled business services ... Minimum of 3 years of call center experience or 1 year in a management role. * Associate's degree ...
Call Center Shift Supervisor
Liberty, MO · On-site
The Call Center Shift Supervisor provides daily supervision of call center employees using ... Assists the team to ensure protocols are followed. Acts as backup to performs routine clerical ...
Call Center Shift Supervisor
Liberty, MO · On-site
The Call Center Shift Supervisor provides daily supervision of call center employees using ... Assists the team to ensure protocols are followed. Acts as backup to performs routine clerical ...
Call Center Team Lead
Wichita, KS · Remote
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...
Call Center Team Lead
Wichita, KS · Remote
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...
Call Center Team Lead
Killeen, TX · On-site
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...
Call Center Team Lead
Killeen, TX · On-site
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...
Call Center Team Lead
Killeen, TX · Remote
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...
Call Center Team Lead
Killeen, TX · Remote
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...
The Call Center Shift Supervisor provides daily supervision of call center employees using ... Assists the team to ensure protocols are followed. Acts as backup to performs routine clerical ...
The Call Center Shift Supervisor provides daily supervision of call center employees using ... Assists the team to ensure protocols are followed. Acts as backup to performs routine clerical ...
Call Center Team Lead
Wichita, KS · Remote
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...
Call Center Team Lead
Wichita, KS · Remote
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...
Call Center Team Manager
Lake Mary, FL · On-site
Directly supervises a team of call center agents in a service environment. Provides and documents performance feedback through side-by-side coaching, performance reviews and goal setting, quality ...
Call Center Team Manager
Lake Mary, FL · On-site
Directly supervises a team of call center agents in a service environment. Provides and documents performance feedback through side-by-side coaching, performance reviews and goal setting, quality ...
Overview JOIN OUR TEAM! Your browser does not support the video tag. The Call Center Supervisor - ERS is responsible for leading, coaching and directing all levels of Emergency Road Service ...
Overview JOIN OUR TEAM! Your browser does not support the video tag. The Call Center Supervisor - ERS is responsible for leading, coaching and directing all levels of Emergency Road Service ...
Call Center Team Member
Ithaca, NY · On-site
$20 - $25.50/hr
The Call Center Team Member is the first point of patient contact to the Cayuga Health System. Call Center Team Members must have excellent customer service skills and exceptional phone etiquette.
Call Center Team Member
Ithaca, NY · On-site
$20 - $25.50/hr
The Call Center Team Member is the first point of patient contact to the Cayuga Health System. Call Center Team Members must have excellent customer service skills and exceptional phone etiquette.
Job Summary The Call Center Supervisor provides day-to-day leadership for a designated call center team within the Member Access Center (MAC), ensuring consistent, timely, and accurate member access ...
Job Summary The Call Center Supervisor provides day-to-day leadership for a designated call center team within the Member Access Center (MAC), ensuring consistent, timely, and accurate member access ...
Call Center Lead
Glenwood Springs, CO · On-site
$24 - $27/hr
The Call Center Lead serves as a peer leader for the MFHC Call Center team and supports the duties of the Call Center Supervisor. The Lead is responsible for providing an ongoing good example to the ...
Call Center Lead
Glenwood Springs, CO · On-site
$24 - $27/hr
The Call Center Lead serves as a peer leader for the MFHC Call Center team and supports the duties of the Call Center Supervisor. The Lead is responsible for providing an ongoing good example to the ...
Call Center Team Lead
Grand Rapids, MI · On-site
$18 - $19/hr
Perform additional duties as needed to support team and organizational goals. What You Bring * High school diploma, GED, or equivalent experience, including 1-2 years of office, call center, or ...
Quick apply
Call Center Team Lead
Grand Rapids, MI · On-site
$18 - $19/hr
Perform additional duties as needed to support team and organizational goals. What You Bring * High school diploma, GED, or equivalent experience, including 1-2 years of office, call center, or ...
Call Center Team Lead
Grand Rapids, MI · On-site
$18 - $19/hr
Perform additional duties as needed to support team and organizational goals. What You Bring * High school diploma, GED, or equivalent experience, including 1-2 years of office, call center, or ...
Call Center Team Lead
Grand Rapids, MI · On-site
$18 - $19/hr
Perform additional duties as needed to support team and organizational goals. What You Bring * High school diploma, GED, or equivalent experience, including 1-2 years of office, call center, or ...
Call Centre Team Supervisor information
See salary details
$29.5K - $36.8K
5% of jobs
$36.8K - $44K
13% of jobs
$47.1K is the 25th percentile. Wages below this are outliers.
$44K - $51.3K
16% of jobs
The median wage is $58.3K / yr.
$51.3K - $58.6K
16% of jobs
$58.6K - $65.9K
15% of jobs
$70.8K is the 75th percentile. Wages above this are outliers.
$65.9K - $73.1K
14% of jobs
$73.1K - $80.4K
8% of jobs
$80.4K - $87.7K
6% of jobs
$87.7K - $95K
3% of jobs
$95K - $102.2K
2% of jobs
$102.2K - $109.5K
1% of jobs
$29.5K
$63.8K
$109.5K
How much do call centre team supervisor jobs pay per year?
What are popular job titles related to Call Centre Team Supervisor jobs?
For Call Centre Team Supervisor jobs, the most frequently searched job titles are:
Call Center Team Manager
Spokane Valley, WA • On-site
Full-time
Re-posted 22 days ago
Transformco rating
4.5
Based on 15 frontline employees who took The Breakroom Quiz
Job description
Sears Holdings Customer Support Call Centers is our national support operation that provides inbound and outbound sales and services to customers. The network manages more than 130 million customer calls, letters and e-mails each year. Our Call Centers offers employment opportunities that support a variety of our businesses, including appliance protection plan sales, Sears.com and Kmart.com customer support, product repair scheduling, new product delivery and appliance parts sales. By providing comprehensive system, product, and soft-skills training, customer contact agents are fully prepared to serve customers. Our call center leaders and professional support team members contribute to the success of our customer-focused organization through effective agent coaching and management, workforce planning, staffing and training, and results-oriented data-driven initiatives.
Great opportunity to lead high performance teams! Drives revenue and through the coaching and development of call center sales agents. Responsibilities include coaching for improvement, monitoring and managing performance, and fostering a fun, productive environment. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and change management.
RESPONSIBILITIES: Directly supervises a team of call center agents in a sales environment. Provides and documents performance feedback through side-by-side coaching, performance reviews and goal setting, quality monitoring, and deficiency management. Supports and communicates business goals, quality standards, processes and procedures, and policies. Administers motivational programs that include incentives, contests, and team performance programs. Participates in the interviewing process and makes hiring recommendations. Appropriately addresses human resources issues, such as attendance and interpersonal conflicts in the workplace; consults Department Manager and/or HR for guidance as needed. May handle escalated customer issues. // REQUIREMENTS: Recent Supervisory experience required. Call center and/or sales experience preferred. Proficiency in office software required, MS Word/Excel preferred. Willingness to relocate for future promotional opportunities preferred.
All your information will be kept confidential according to EEO guidelines.
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About Transformco
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Transformco is a paramount player in the retail industry within the US, with their Strategic business operations headquartered in Hoffman Estates, IL. The company was established with the purpose to enhance retail by embracing transformation and leveraging people, technology, and insights to give customers delightful shopping experiences. The vast array of products and services offered by Transformco includes appliances, tools, lawn and garden equipment, and automotive repair and maintenance goods.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Hoffman Estates, IL, US
Year founded
2019