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Call Centre Team Supervisor Jobs (NOW HIRING)

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Supervisors are responsible for the day-to-day activity and development of 15-25 representatives ...

Directly supervises a team of call center agents in a service environment. Provides and documents performance feedback through side-by-side coaching, performance reviews and goal setting, quality ...

Call Center Team Member

Ithaca, NY · On-site

$20 - $25.50/hr

The Call Center Team Member is the first point of patient contact to the Cayuga Health System. Call Center Team Members must have excellent customer service skills and exceptional phone etiquette.

Job Summary The Call Center Supervisor provides day-to-day leadership for a designated call center team within the Member Access Center (MAC), ensuring consistent, timely, and accurate member access ...

Perform additional duties as needed to support team and organizational goals. What You Bring * High school diploma, GED, or equivalent experience, including 1-2 years of office, call center, or ...

Perform additional duties as needed to support team and organizational goals. What You Bring * High school diploma, GED, or equivalent experience, including 1-2 years of office, call center, or ...

Showing results 41-60

Call Centre Team Supervisor information

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$29.5K

$63.8K

$109.5K

How much do call centre team supervisor jobs pay per year?

As of Sep 10, 2026, the average yearly pay for call centre team supervisor in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Call Centre Team Supervisor jobs?

For Call Centre Team Supervisor jobs, the most frequently searched job titles are:

Call Center Team Manager

Spokane Valley, WA • On-site

Sears Holdings
Retail • 10K+ employees

Full-time

Re-posted 22 days ago


Transformco rating

4.5

Company rating: 4.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Company Description

Sears Holdings Customer Support Call Centers is our national support operation that provides inbound and outbound sales and services to customers. The network manages more than 130 million customer calls, letters and e-mails each year. Our Call Centers offers employment opportunities that support a variety of our businesses, including appliance protection plan sales, Sears.com and Kmart.com customer support, product repair scheduling, new product delivery and appliance parts sales. By providing comprehensive system, product, and soft-skills training, customer contact agents are fully prepared to serve customers. Our call center leaders and professional support team members contribute to the success of our customer-focused organization through effective agent coaching and management, workforce planning, staffing and training, and results-oriented data-driven initiatives.

Job Description

Great opportunity to lead high performance teams! Drives revenue and through the coaching and development of call center sales agents. Responsibilities include coaching for improvement, monitoring and managing performance, and fostering a fun, productive environment. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and change management.

Qualifications

RESPONSIBILITIES: Directly supervises a team of call center agents in a sales environment. Provides and documents performance feedback through side-by-side coaching, performance reviews and goal setting, quality monitoring, and deficiency management. Supports and communicates business goals, quality standards, processes and procedures, and policies. Administers motivational programs that include incentives, contests, and team performance programs. Participates in the interviewing process and makes hiring recommendations. Appropriately addresses human resources issues, such as attendance and interpersonal conflicts in the workplace; consults Department Manager and/or HR for guidance as needed. May handle escalated customer issues. // REQUIREMENTS: Recent Supervisory  experience required. Call center and/or sales experience preferred. Proficiency in office software required, MS Word/Excel preferred. Willingness to relocate for future promotional opportunities preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

 

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About Transformco

Sourced by ZipRecruiter

Transformco is a paramount player in the retail industry within the US, with their Strategic business operations headquartered in Hoffman Estates, IL. The company was established with the purpose to enhance retail by embracing transformation and leveraging people, technology, and insights to give customers delightful shopping experiences. The vast array of products and services offered by Transformco includes appliances, tools, lawn and garden equipment, and automotive repair and maintenance goods.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Hoffman Estates, IL, US

Year founded

2019

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