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Call Center Supervisors Jobs (NOW HIRING)

MMC Group

Supervisor - Call Center

Manhattan, NY · On-site

$36K - $42K/yr

We are looking for a stellar Call Center Supervisor to oversee Tier 1 and Tier 2 Representitaves. The position will pay between $36,000 - $42,000 / year, depending on experience. We have an opening ...

Alivia Health

Call Center Supervisor

Guaynabo, PR · On-site

The Call Center Supervisor provides direct leadership to Call Center agents and serves as the primary owner of daily call center execution, workforce coverage, queue management, service levels ...

Alivia Health

Call Center Supervisor

Guaynabo, PR · On-site

The Call Center Supervisor provides direct leadership to Call Center agents and serves as the primary owner of daily call center execution, workforce coverage, queue management, service levels ...

bestway

Call Center Supervisor

Richardson, TX · On-site

$18 - $20/hr

Summary / Objective The Call Center Supervisor plays a critical role in Bestway's culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers and ...

bestway

Call Center Supervisor

Richardson, TX · On-site

$18 - $20/hr

Summary / Objective The Call Center Supervisor plays a critical role in Bestway's culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers and ...

Bestway Rental, Inc.

Call Center Supervisor

Richardson, TX · On-site

$18 - $20/hr

Summary / Objective The Call Center Supervisor plays a critical role in Bestway's culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers and ...

Illinois Mutual

Call Center Supervisor

Peoria, IL · On-site

$58K - $62K/yr

Call Center Supervisor Department: Policy Service Reports To: Manager, Policy Service Location: Home Office Job Type: Full Time Commitment to Core Values At Illinois Mutual, our culture is built ...

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Call Center Supervisors information

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$63.8K

$109.5K

How much do call center supervisors jobs pay per year?

As of Sep 10, 2026, the average yearly pay for call center supervisors in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Call Center Supervisors job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Reservations/Call Center Representative - Full Time

Atlantic City, NJ • On-site

Ocean Casino Resort
Amusement, Gambling, and Recreation • 1 - 5K employees
Learn more about Ocean Casino Resortexternal

$16 - $20/hr

Other

This job post has expired 4 days ago. Applications are no longer accepted.

Ocean Casino Resort rating

8.4

Company rating: 8.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Ocean Casino Resort Reservations/Call Center Representative

The Reservations/Call Center Representative is responsible for providing customers with a clear picture of Ocean Casino Resort products and services.

Position Responsibilities:

  • Answering inbound telephone calls in a skills-based environment where transactions range from account inquiries and complimentary requests to complex hotel, dining, events, transportation and entertainment reservations.
  • Responding to inbound customer e-mail inquiries, using methods and verbiage defined by management
  • Always leading the call without failing to listen to the voice of the customer
  • Ensuring that customer requests for reservations and other services are met and confirmed; within the guidelines established by management
  • Sensing and exploiting up-sell opportunities where appropriate; always attempting to cross-sell in cases when a specific request cannot be met
  • Presenting, at all times, a positive view of the Ocean Casino Resort when interacting with customers and fellow employees
  • Escalating difficult and complex situations to Call Center Supervisors as they arise
  • Provide Call Center Supervisors with important observations pulled from many customer interactions, offering suggestions to improve process, product or service offerings
  • Performs all other related and compatible duties as assigned

Essential Functions:

  • Must be prepared and able to handle, with composure and tact, a high volume of repetitive customer interactions over the telephone in a fast paced, sales-oriented environment
  • Must be able to remain in a seated position for an entire shift, handling transactions which require repetitive finger and wrist motion (key board data entry) as well as prolonged viewing of data on a computer monitor
  • Must demonstrate scheduling flexibility, as required in an environment where schedules are based upon fluctuating inbound call volume (weekend and holiday shifts may be required)

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