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Call Centre Support Clerk Jobs (NOW HIRING)

CALL CENTER CLERK

Jonesboro, AR ยท On-site

$15.50 - $20/hr

Call Center Staff Education: High school education or equivalent. Experience: One year food service experience in a hospital food service similar to SBRMC. Diet office or patient diet experience ...

M-F 7:30am - 3:30pm DescriptionA Program Support Clerk at a Job Corps center provides essential clerical, data management, and administrative support to keep educational, residential, and operational ...

RATE Clerks can earn up to $14.75. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following ... Scheduling is based on the need of the call center. * Ability to read, write, and understand ...

RATE Clerks can earn up to $14.75. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following ... Scheduling is based on the need of the call center. * Ability to read, write, and understand ...

This position supports a scalable, cross-skilled model and may be assigned to support Mid-Atlantic, Community Support, Ohio, or other MAC call center teams as needed. Duties and Responsibilities Team ...

We're looking for Member Support Representatives to join our dynamic, 24/7 contact center--where every interaction matters and our members always come first. Make an Impact Every Day * Serve as the ...

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Call Centre Support Clerk information

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How much do call centre support clerk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for call centre support clerk in the United States is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $21.63 per hour, depending on experience, location, and employer.

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CALL CENTER CLERK

Jonesboro, AR โ€ข On-site

$15.50 - $20/hr

Other

Posted 27 days ago


Job description

Call Center Staff

Education: High school education or equivalent.

Experience: One year food service experience in a hospital food service similar to SBRMC. Diet office or patient diet experience preferred.

Physical: This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information. Normal hospital environment. Normal/corrected eyesight. Hearing within normal range. Uses computer, telephone, fax machine, and copier. Continuous sitting. Occasional lifting up to 10 lbs.

Job Summary

The Call Center staff is responsible for handling patient room service orders. The Call Center staff answers patient calls and enters meal orders into Stella, verifying the accuracy of patient information. She/he also answers menu questions, reports process and quality issues to management, and reports potential patient nutrition concerns to a registered dietitian. Employees in this position must be familiar with all menu offerings, diet variations and specifics of what may be ordered by patients based on the diet order. This position requires knowledge and understanding of basic diet orders and food allergies. Employees in this position must maintain a friendly and cheerful attitude at all times, reflecting the culture of healing which we promote. The Call Center is staffed to receive patient orders during all hours of room service operation. Telephone lines open at 7:00 AM for room service delivery. Room Service continues until telephone lines close at 7:00 PM. Delivery of meals ends at approximately 7:45 PM or with the delivery of the last order received at 7:00 PM. When on duty, if you must leave the Call Center, another staff member or management team member must be present to handle incoming calls. The Call Center will run the missed meal report three times per day, at the close of each peak meal period, (approximately 8:30 AM, 1:00 PM, 7:00 PM). If the patient chooses not to receive a meal, the Call Center will document this as a refused meal in our system. When a patient has refused two or more meals, the Call Center team will let the Dietitian know. Call Center staff will take whatever action necessary to maximize patient satisfaction with room service.