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Call Center Customer Support Specialist * Location: Alpharetta, GA 30022 (Onsite must live within 20-25 miles) * Schedule: Mon-Fri (With rotating Sat 2-3 per month) * Hours: 8am-8pm EST * Pay: $20 ...

... inbound call center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will provide support for client employee Spending Account and COBRA ...

... inbound call center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will provide support for client employee Spending Account and COBRA ...

... inbound call center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will provide support for client employee Spending Account and COBRA ...

Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk ...

Support Center Representatives will engage with guests from all across the country! Availability: * 8 am to 5pm and 11am-8pm shifts. * Full week schedule available, weekends required. * Tuesdays ...

Support Center Representatives will engage with guests from all across the country! Availability: * 8 am to 5pm and 11am-8pm shifts. * Full week schedule available, weekends required. * Tuesdays ...

... providing technical support to ensure customer satisfaction. Other assignment as necessary ... clerk, coordinator, administrator, specialist, timekeeper or manager etc., in the last few years.

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... providing technical support to ensure customer satisfaction. Other assignment as necessary ... clerk, coordinator, administrator, specialist, timekeeper or manager etc., in the last few years.

New

... providing technical support to ensure customer satisfaction. Other assignment as necessary ... clerk, coordinator, administrator, specialist, timekeeper or manager etc., in the last few years.

Kind Regards, Sudhakaran M Technical Recruiter KRG Technologies Inc Phone: 661 367 8000 Ext - 221 | Email: sudhakaran at krgtech.com Minimum 6 months to a year of IT call center experience Active ...

Job Summary We are seeking Call Center Support Specialists for a temporary election-cycle assignment in Fort Lauderdale, FL. This public-facing customer support role is ideal for dependable ...

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Call Centre Support Clerk information

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How much do call centre support clerk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for call centre support clerk in the United States is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $21.63 per hour, depending on experience, location, and employer.

What are popular job titles related to Call Centre Support Clerk jobs?

For Call Centre Support Clerk jobs, the most frequently searched job titles are:

Bank Call Center Support

Alpharetta, GA • On-site

RemX
Recruiting and Staffing Services • 501 - 1,000 employees

$20/hr

Full-time

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.


Job description

RemX is seeking a Customer Support Specialist to handle high-volume inbound and outbound calls while delivering exceptional service. This role involves assisting customers with account-related requests, resolving issues, and ensuring a smooth and professional experience across all interactions. The ideal candidate is adaptable, metric-driven, and comfortable working in a fast-paced environment.

  • Title: Call Center Customer Support Specialist
  • Location: Alpharetta, GA 30022 (Onsite must live within 20–25 miles)
  • Schedule: Mon–Fri (With rotating Sat 2–3 per month)
  • Hours: 8am–8pm EST
  • Pay: $20/hour
  • Employment Type: Direct Hire

Key Responsibilities

  • Manage a high volume of inbound and outbound calls while maintaining professionalism and efficiency
  • Assist customers with account-related requests such as balance inquiries, updates, and transaction support
  • Investigate and resolve customer concerns, providing accurate solutions within defined guidelines
  • Follow structured communication workflows while also adapting to customer needs as needed
  • Escalate complex or high-priority issues to the appropriate teams
  • Perform follow-up with customers to ensure issues are resolved
  • Accurately document interactions and maintain detailed records
  • Meet individual and team performance metrics, including call volume and quality standards
  • Stay up to date on systems, processes, and service procedures through ongoing training

Qualifications

  • Minimum of 1 year of experience in a high-volume call center or customer service role
  • (Exposure to 50–100+ calls per day preferred)

Banking or financial services experience is a plus, but not required

  • Strong communication skills with the ability to handle customer concerns professionally
  • Ability to multi-task and navigate multiple systems while on calls
  • Comfortable working in a fast-paced, performance-driven environment
  • Strong problem-solving and critical thinking skills
  • Reliable attendance and punctuality

Preferred Experience

  • Background in banking, financial services, or related industries
  • Experience working with call metrics and performance goals (KPIs)
  • Prior experience in retail or customer-facing roles with high interaction volume

Ideal Candidate

  • Adaptable and able to shift priorities in a fast-moving environment
  • Customer-focused with a strong sense of ownership over issue resolution
  • Detail-oriented and comfortable working with structured processes and systems
  • Motivated by performance goals and team success

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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