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Call Centre Representative Jobs in Georgia (NOW HIRING)

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre ...

Surgery Partners

Call Center Representative

Newnan, GA

$14.50 - $18/hr

M-F, 8a-5p A Call Center Representative will be responsible for answering all incoming calls for Georgia Bone and Joint and will either respond directly to the inquiry or will direct the call ...

Surgery Partners

Call Center Representative

Newnan, GA · On-site

$14.50 - $18/hr

M-F, 8a-5p A Call Center Representative will be responsible for answering all incoming calls for Georgia Bone and Joint and will either respond directly to the inquiry or will direct the call ...

RemX

Call Center Representative

Atlanta, GA · On-site

$20/hr

... Call Center Specialist Schedule: Monday to Friday and rotating Saturdays (2-3 per month) * -Hours of operation are 7am-7pm M-F and 7a-4pm Saturday. ? * Our representatives work 8-hour shifts within ...

Surgery Partners

Call Center Representative

Newnan, GA · On-site

$14.50 - $18/hr

M-F, 8a-5p A Call Center Representative will be responsible for answering all incoming calls for Georgia Bone and Joint and will either respond directly to the inquiry or will direct the call ...

Ultimate LLC

Call Center Representative

Alpharetta, GA · On-site

$15.50 - $19.50/hr

We are looking to hire professional call center representatives for a 4 week assignment in Alpharetta! Key Responsibilities * Handle customer inquiries and concerns through inbound and outbound ...

New

MCI Careers

Call Center Representative

Midway, GA

$14.75 - $18.25/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role ...

MCI Careers

Call Center Representative

Savannah, GA

$12.25 - $15.25/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role ...

MCI Careers

Call Center Representative

Hinesville, GA · On-site

$14.75 - $18.25/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role ...

MCI Careers

Call Center Representative

Hinesville, GA

$14.75 - $18.25/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role ...

MCI Careers

Call Center Representative

Hinesville, GA · On-site

$14.75 - $18.25/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role ...

MCI Careers

Call Center Representative

Midway, GA · On-site

$14.75 - $18.25/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role ...

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Call Centre Representative information

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How much do call centre representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call centre representative in Georgia is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

What do you do as a call centre representative?

A call centre representative handles customer inquiries, provides information about products or services, and resolves issues over phone or online channels. They use communication skills and may utilize customer management software to document interactions and ensure customer satisfaction.

What is the difference between Call Centre Representative vs Customer Service Agent?

AspectCall Centre RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, inbound/outbound calls, office settingCall centers, retail, online support, office setting
Industry UsageTelecommunications, finance, tech supportRetail, hospitality, e-commerce, tech support
Job FocusHandling calls, providing information, resolving issues over the phoneAssisting customers via phone, email, chat, resolving inquiries

Both roles involve assisting customers and require similar skills, but Call Centre Representatives primarily handle inbound and outbound calls in call center environments, often focusing on technical or service issues. Customer Service Agents may work across various channels like email or chat and in diverse industries. The roles overlap significantly, but the setting and communication channels can differ.

What does a call centre representative do?

A Call Centre Representative is responsible for handling incoming and outgoing customer calls on behalf of a company. Their duties typically include answering questions, resolving complaints, processing orders, and providing information about products or services. They use scripts and databases to assist customers efficiently, aiming to provide excellent service and maintain customer satisfaction. Communication, problem-solving, and patience are key skills for this role.

Can I work in a call centre representative without experience?

Entry-level call centre representative positions often do not require prior experience, as training is typically provided on the job. Strong communication skills, a customer-focused attitude, and basic computer knowledge are usually sufficient to start in this role.

What are some common challenges faced by call centre representatives, and how can they be managed effectively?

Call Centre Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and meeting performance targets. Successfully managing these challenges involves using active listening skills, staying calm under pressure, and following established procedures for conflict resolution. Many organizations provide regular training and support from supervisors to help team members navigate these situations. Additionally, collaborating with colleagues and participating in team meetings can help share best practices and foster a supportive work environment.

What are the key skills and qualifications needed to thrive as a call centre representative, and why are they important?

To thrive as a Call Centre Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills are commonly required. Patience, problem-solving, and the ability to remain calm under pressure are standout soft skills in this role. These qualities ensure effective customer service, quick issue resolution, and a positive experience for callers, which are vital for organizational success.
What are popular job titles related to Call Centre Representative jobs in Georgia? For Call Centre Representative jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Call Centre Representative jobs in Georgia look for? The top searched job categories for Call Centre Representative jobs in Georgia are:
What cities in Georgia are hiring for Call Centre Representative jobs? Cities in Georgia with the most Call Centre Representative job openings:
Call Centre Representative jobs near you
Infographic showing various Call Centre Representative job openings in Georgia as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 81% Full Time, 12% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,459 per year, or $15.1 per hour.

Outbound Call Center Representative

Payentry

Norcross, GA • On-site

$50K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Outbound Call Center Rep

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and business owners.

Calling businesses to schedule appointments for our Sales Reps to meet with the business owners/decision makers to market our services

Communicating our payroll, HR, and payroll tax services to business owners on the phone

Scheduling virtual, in-person, and phone meetings between business owners and sales team members

Outbound cold calling approximately 200 numbers daily in the call center from the call list

Other duties as needed

One year of sales, call center, or collections experience preferred

Strong customer service or sales background

Experience in outbound calling and warm calling techniques

Prior experience in B2B sales and telemarketing would be beneficial

Good conversation and people skills essential

Schedule: Monday-Friday 9:00 A.M to 5:00 P.M, initially fully on-site with the opportunity for a hybrid model based on performance

This is a full-time position that does not require weekends or late nights

Commuting to Peachtree Corners, GA is required initially before any remote opportunities are offered**

Compensation: $20-24 / hr. earned on average by team members in position less than one year (includes $17 / hr. base pay + significant incentive compensation based on performance).

Average total compensation: $35,000 for first-year team members, $40,000 for team members in position over one year; over $50,000+ for top-performing team members

Benefits: Payentry offers a benefits package that includes Medical, Dental, Vision, Life, Paid Time Off, and STD coverage as well as a 401(k) plan.

Payentry is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, sexual orientation, veteran status, or any other status protected by federal, state, or other applicable laws. Reasonable accommodation requests to apply or participate in the interview process may be submitted to internalhr@payentry.com

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