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Call Centre Representative Jobs in Arizona (NOW HIRING)

Global Channel Management

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Monogram Health Inc

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Monogram Health, Inc

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Adelante Healthcare

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Representative Adelante Healthcare Center Support Office - Phoenix, AZ 85012 Overview Position Type Full Time Education Level HS Diploma from accredited school Category Health Care ...

TEKsystems

Financial Call Center Rep

Tempe, AZ · Hybrid

$52K/yr

Financial Call Center Rep As a Financial Services Professional you are often the first point of contact for financial advisors who rely on you to help them serve their clients and grow their ...

TEKsystems

Financial Call Center Rep

Phoenix, AZ · Hybrid

$52K/yr

Financial Call Center Rep As a Financial Services Professional you are often the first point of contact for financial advisors who rely on you to help them serve their clients and grow their ...

TEKsystems

Financial Call Center Rep

Tempe, AZ · Hybrid

$52K/yr

Financial Call Center Rep As a Financial Services Professional you are often the first point of contact for financial advisors who rely on you to help them serve their clients and grow their ...

TEKsystems

Financial Call Center Rep

Gilbert, AZ · Hybrid

$52K/yr

Financial Call Center Rep As a Financial Services Professional you are often the first point of contact for financial advisors who rely on you to help them serve their clients and grow their ...

TEKsystems

Financial Call Center Rep

Mesa, AZ · Hybrid

$52K/yr

Financial Call Center Rep As a Financial Services Professional you are often the first point of contact for financial advisors who rely on you to help them serve their clients and grow their ...

Landings Credit Union

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

We're seeking for an energetic, people-first Call Center Representative to join our team! If you enjoy helping others, solving problems, and making someone's day a little easier, this could be the ...

TEKsystems

Financial Call Center Rep

Mesa, AZ · Hybrid

$52K/yr

Financial Call Center Rep As a Financial Services Professional you are often the first point of contact for financial advisors who rely on you to help them serve their clients and grow their ...

TEKsystems

Financial Call Center Rep

Chandler, AZ · Hybrid

$52K/yr

Financial Call Center Rep As a Financial Services Professional you are often the first point of contact for financial advisors who rely on you to help them serve their clients and grow their ...

TEKsystems

Financial Call Center Rep

Chandler, AZ · Hybrid

$52K/yr

Financial Call Center Rep As a Financial Services Professional you are often the first point of contact for financial advisors who rely on you to help them serve their clients and grow their ...

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All JobsCall Centre Representative JobsCall Centre Representative Jobs in Arizona

Call Centre Representative information

See Arizona salary details

$10

$16

$23

How much do call centre representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call centre representative in Arizona is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What do you do as a call centre representative?

A call centre representative handles customer inquiries, provides information about products or services, and resolves issues over phone or online channels. They use communication skills and may utilize customer management software to document interactions and ensure customer satisfaction.

What is the difference between Call Centre Representative vs Customer Service Agent?

AspectCall Centre RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, inbound/outbound calls, office settingCall centers, retail, online support, office setting
Industry UsageTelecommunications, finance, tech supportRetail, hospitality, e-commerce, tech support
Job FocusHandling calls, providing information, resolving issues over the phoneAssisting customers via phone, email, chat, resolving inquiries

Both roles involve assisting customers and require similar skills, but Call Centre Representatives primarily handle inbound and outbound calls in call center environments, often focusing on technical or service issues. Customer Service Agents may work across various channels like email or chat and in diverse industries. The roles overlap significantly, but the setting and communication channels can differ.

What does a call centre representative do?

A Call Centre Representative is responsible for handling incoming and outgoing customer calls on behalf of a company. Their duties typically include answering questions, resolving complaints, processing orders, and providing information about products or services. They use scripts and databases to assist customers efficiently, aiming to provide excellent service and maintain customer satisfaction. Communication, problem-solving, and patience are key skills for this role.

Can I work in a call centre representative without experience?

Entry-level call centre representative positions often do not require prior experience, as training is typically provided on the job. Strong communication skills, a customer-focused attitude, and basic computer knowledge are usually sufficient to start in this role.

What are some common challenges faced by call centre representatives, and how can they be managed effectively?

Call Centre Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and meeting performance targets. Successfully managing these challenges involves using active listening skills, staying calm under pressure, and following established procedures for conflict resolution. Many organizations provide regular training and support from supervisors to help team members navigate these situations. Additionally, collaborating with colleagues and participating in team meetings can help share best practices and foster a supportive work environment.

What are the key skills and qualifications needed to thrive as a call centre representative, and why are they important?

To thrive as a Call Centre Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills are commonly required. Patience, problem-solving, and the ability to remain calm under pressure are standout soft skills in this role. These qualities ensure effective customer service, quick issue resolution, and a positive experience for callers, which are vital for organizational success.
What are popular job titles related to Call Centre Representative jobs in Arizona? For Call Centre Representative jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Call Centre Representative jobs in Arizona look for? The top searched job categories for Call Centre Representative jobs in Arizona are:
Call Centre Representative jobs near you
Infographic showing various Call Centre Representative job openings in Arizona as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,719 per year, or $16.7 per hour.

Call Center Rep

Global Channel Management

Phoenix, AZ • On-site

$16 - $19.75/hr

Other

Re-posted 23 days ago

Job description

Call Center Rep

Phoenix, Arizona, United States

$ 18.00 - 19.00 (US Dollar)

Call Center Rep needs 6 months of call center experience

Call Center Rep requires:

  • Strong computer and phone skills. Ability to use web-based computer applications
  • Excellent communication skills both written and verbal, and internal personal skills
  • Able to manage telephone and chat customer interactions and convey confidence while resolving the customers issues.
  • Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.
  • Able to understand and accurately communicate customers needs, while demonstrating critical thinking and problem-solving skills.
  • Must be able to pass a background and drug test.
  • Must be 18 years or older
  • Must have a High School Diploma or GED
  • Must be able to type 30 wpm

Preferred:

SAP skills

Call Center Rep duties:

  • Assist with customer questions, inquiries, and issues related to accounts payable inquiries.
  • Take phone calls and answers chats/emails regarding accounts payables and bills.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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