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Call Centre Executive Jobs (NOW HIRING)

vTech Solution

Call Center Executives

Canton, MA · On-site

$17 - $21.25/hr

Call Center Executives vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing ...

vTech Solution

Call center executives

Canton, MA · On-site

$17 - $21.25/hr

Call Center Executives vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing ...

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Boardman, OH (Main Office - Southwoods Executive Centre) Schedule: Full-time, Monday - Friday, 7:30 AM - 4:00 PM About the Role Southwoods Health is seeking a professional Call Center Specialist to ...

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Boardman, OH (Main Office - Southwoods Executive Centre) Schedule: Full-time, Monday - Friday, 7:30 AM - 4:00 PM About the Role Southwoods Health is seeking a professional Call Center Specialist to ...

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$15.75 - $19.75/hr

Boardman, OH (Main Office - Southwoods Executive Centre) Schedule: Full-time, Monday - Friday, 7:30 AM - 4:00 PM About the Role Southwoods Health is seeking a professional Call Center Specialist to ...

Infiniti Workforce Solutions

Call Center Rep

Texarkana, AR · On-site

$15 - $18.50/hr

Call Center Representative Vertical Alliance Group is the parent company of INFINITI Fleet Safety ... Setting up demo meetings for the Account Executives team to take over the sales process * Using ...

Vertical Alliance Group

Call Center Rep

Texarkana, AR · On-site

$15 - $18.50/hr

Setting up demo meetings for the Account Executives team to take over the sales process * Using ... Previous experience in a call center role is a plus * Strong work ethic and a desire to succeed

Vertical Alliance Group Inc

Call Center Rep

Texarkana, AR · On-site

$15 - $18.50/hr

Setting up demo meetings for the Account Executives team to take over the sales process * Using ... Previous experience in a call center role is a plus * Strong work ethic and a desire to succeed

Vertical Alliance Group Inc

Call Center Rep

Texarkana, AR · On-site

$15 - $18.50/hr

Setting up demo meetings for the Account Executives team to take over the sales process * Using ... Previous experience in a call center role is a plus * Strong work ethic and a desire to succeed

Human Hire

Call Center Representative

West Harrison, NY · On-site

$21/hr

Benefits: Union benefits; pension after 5 years Call Center Representative Responsibilities ... HumanHire is a national executive search and staffing firm with a leadership team that has over 50 ...

the bugman

Call Center Manager

Anaheim, CA · On-site

$65K/yr

Great pay & benefits A Message from the President and CEO I want to personally let you know that ... The Call Center Manager will supervise a team of customer care representatives, establish ...

the bugman

Call Center Manager

Anaheim, CA · On-site

$65K - $85K/yr

Great pay & benefits A Message from the President and CEO I want to personally let you know that ... The Call Center Manager will supervise a team of customer care representatives, establish ...

The Bugman

Call Center Manager

Anaheim, CA · On-site

$65K - $85K/yr

Great pay & benefits A Message from the President and CEO I want to personally let you know that ... The Call Center Manager will supervise a team of customer care representatives, establish ...

the bugman

Call Center Manager

Anaheim, CA · On-site

$65K - $85K/yr

Great pay & benefits A Message from the President and CEO I want to personally let you know that ... The Call Center Manager will supervise a team of customer care representatives, establish ...

bestway

Call Center Supervisor

Richardson, TX · On-site

$18 - $20/hr

... Executive Assistant. * Able to direct team members and customers to the appropriate resources ... The Call Center Supervisor is required to embrace and represent the Bestway's Bring It Values!

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Call Centre Executive information

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$26.5K

$93.6K

$184K

How much do call centre executive jobs pay per year?

As of Sep 11, 2026, the average yearly pay for call centre executive in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What is a call centre executive?

Call Centre Executives are professionals who handle incoming and outgoing customer calls for an organization. They assist customers by answering queries, resolving complaints, providing information about products or services, and sometimes making sales calls. These executives play a key role in maintaining customer satisfaction and representing the company’s image. Excellent communication skills, patience, and problem-solving abilities are essential for this role. The job may also involve using computer systems to log calls and update customer information.

What are the key skills and qualifications needed to thrive as a call centre executive?

To thrive as a Call Centre Executive, you need excellent verbal communication skills, active listening abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is typically required. Outstanding patience, problem-solving skills, and the ability to remain calm under pressure help individuals excel in this role. These skills and qualities are vital for delivering positive customer experiences, resolving issues efficiently, and maintaining high service standards.

How does a call centre executive typically collaborate with other departments to resolve customer issues?

Call Centre Executives often work closely with various departments such as technical support, billing, and sales to address complex customer inquiries or problems. When an issue extends beyond standard procedures, executives escalate the case and communicate with the appropriate team to ensure a timely resolution. Effective collaboration is essential, and executives are expected to document interactions thoroughly and follow up with both the customer and internal teams. This process not only ensures customer satisfaction but also helps in developing interdepartmental communication skills.

What is the difference between Call Centre Executive vs Customer Service Representative?

AspectCall Centre ExecutiveCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support centersCall centers, retail, online support
Industry UsageCommonly used in telecom, banking, insuranceUsed across various sectors including retail, tech
Primary RoleHandle inbound/outbound calls, provide infoAssist customers, resolve issues, provide info

Both roles involve customer interaction via calls, requiring good communication skills. The Call Centre Executive often handles more structured call processes and may have additional responsibilities like data entry, while Customer Service Representatives may work across multiple channels. Both are essential in customer support industries and share similar credentials and work environments.

What is the highest position in a call centre executive?

The highest position in a call centre hierarchy is typically the Call Centre Manager or Operations Manager, responsible for overseeing overall operations, staff management, and performance metrics. In larger organizations, senior roles such as Director of Customer Service or Head of Contact Centers may exist, focusing on strategic planning and policy development.

What cities are hiring for Call Centre Executive jobs?

Cities with the most Call Centre Executive job openings:

What are the most commonly searched types of Call Centre jobs?

The most popular types of Call Centre jobs are:

What states have the most Call Centre Executive jobs?

States with the most job openings for Call Centre Executive jobs include:

What are popular job titles related to Call Centre Executive jobs?

For Call Centre Executive jobs, the most frequently searched job titles are:

Infographic showing various Call Centre Executive job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.

Call Center Executives

Canton, MA • On-site

vTech Solution
IT Services • 51 - 200 employees
Learn more about vTech Solutionexternal

$17 - $21.25/hr

Other

Re-posted 22 days ago

Job description

Call Center Executives

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

  1. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
  2. Validate: A recruiter validates the candidates' experience and skill sets against our client's position.
  3. Initial Screening: Based on the position and the client's work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
  4. Submit: The recruiter will submit to the technical team qualified candidates who have passed the initial screening.
  5. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates' technical skills.
  6. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
  7. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client's location.
Job Description

We are recruiting for PM Shift Call Center Customer Service Representatives in Canton, MA. Apply Today!

*PM Shift Hours: 06:00PM to 11:00PM (Mon – Thu), and 12:00PM to 6:00PM (Sat)

*Opportunity for extra hours are Friday nights and Sunday day shifts!

Successful Call Center Customer Service Representative candidates should have the following skills:

• Excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service.

• Ability to handle a high volume of calls with varying degrees of questions or concerns

• Solution driven and excellent customer service both internally and externally

• Team player and ability to adapt quickly to the needs of a busy call center

What you will need to have to be a successful Call Center Customer Service Representative:

• Minimum High School Diploma/GED

• At least 1 year of customer service experience

• Excellent verbal and written communication skills

• Able to work in a team environment

** Must successfully pass a background check and drug test **

Awaiting your positive & Prompt response

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About vTech Solution

Sourced by ZipRecruiter

vTech is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Managed Network Security.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2006

Social media

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