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Call Center Representative $24-26/hr

Fairfield, NJ · On-site

$24 - $26/hr (+ commission)

Call Center Customer Service Representative (High-Volume Call Center) Job Title: Customer Service Representative (CSR) - High-Volume Call Center Job Summary: We are seeking a dependable and customer ...

Addison Group

Call Center Associate

Oklahoma City, OK · On-site

$17.50 - $18.50/hr

Call Center Associate Location: Oklahoma City, OK Industry: Mortgage Servicing Pay: $17.50-$18.50 ... Meet quality, productivity, and customer service expectations. * Participate in ongoing training ...

Atlantic Group

Call Center Representative

Reading, MA · On-site

$17 - $21/hr

Coordinate with internal departments, including Customer Service, Sales, Quality, Operations ... Participate in training and ongoing development to maintain knowledge of company products, services ...

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Call Centre Customer Service Trainer information

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How much do call centre customer service trainer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for call centre customer service trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

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For Call Centre Customer Service Trainer jobs, the most frequently searched job titles are:

Call Center/ Customer Service in East Hartford, CT 06108

East Hartford, CT • On-site

Amicis Global
See more jobs at Amicis Globalexternal

$19 - $21/hr

Contractor

Re-posted 18 days ago

Job description

Job Title: Call Center / Customer Service 
Location: East Hartford, CT 06108  
Duration: 6 Months (Temp to Hire)
 
Summary:
  • We are seeking Customer Service Representatives to support incoming customer inquiries as the first point of contact. In this role, you will assist with program information, account questions, and password reset support for the online consumer portal. Success in this position requires strong communication skills, professionalism, and a passion for helping people.

Key Responsibilities
  • Serve as the initial point of contact for consumers and providers regarding client programs.
  • Answer inbound calls and provide accurate, clear, and complete information.
  • Assist with account access and password reset issues.
  • Document all customer interactions in the call-tracking system with accuracy and detail.
  • Forward callers to leadership or appropriate CT state agencies as required.
  • Identify consumer trends, report concerns, and recommend service improvements.
  • Handle complex or escalated customer issues professionally and efficiently.
  • Meet or exceed daily performance standards for call volume, quality, and customer satisfaction.

What You'll Receive
  • Full-time employment (40 hours/week)
  • Paid training
  • Monday–Friday schedule (Weekends Off)
  • Career advancement opportunities
  • Supportive and professional work environment
  • Full benefits options

Who Thrives in This Role
  • Strong communicators—verbal and written—who can explain complex information clearly.
  • Reliable and committed individuals with strong work ethic and excellent attendance.
  • Problem-solvers who remain calm and professional in challenging customer situations.
  • Tech-comfortable individuals who can navigate multiple systems and applications.
  • People who genuinely enjoy helping others and finding solutions.
  • Able to work in a structured environment, handling a high volume of calls.
 
Qualifications
Required:
  • High School Diploma or GED
  • Minimum 6 months of call center or customer service experience
  • OR Associate degree or higher (no experience required)
  • Able to type at least 35 WPM
  • Must pass customer service assessment, criminal background check, and 8-panel drug screen

Preferred Skills:
  • Previous customer service or call center experience
  • Strong attention to detail and documentation accuracy
  • Ability to handle sensitive or confidential information appropriately
 
 
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