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Call Center Jobs in Union, SC (NOW HIRING)

Home Genius Exteriors

Sales Closer

Newberry, SC · On-site

$90K - $225K/yr

No cold calling all appointments are pre-qualified by our call center * Medical, dental & vision after 30 days * Monthly, quarterly & annual bonuses - NO cap on earning potential! * Gas & toll ...

Home Genius Exteriors

Sales Closer

Spartanburg, SC · On-site

$90K - $225K/yr

No cold calling all appointments are pre-qualified by our call center * Medical, dental & vision after 30 days * Monthly, quarterly & annual bonuses - NO cap on earning potential! * Gas & toll ...

Home Genius Exteriors

Sales Closer

Spartanburg, SC · On-site

$90K - $225K/yr

No cold calling - all appointments are pre-qualified by our call center * Medical, dental & vision after 30 days * Monthly, quarterly & annual bonuses - NO cap on earning potential! * Gas & toll ...

Home Genius Exteriors

Sales Closer

Spartanburg, SC · Hybrid

$90K - $225K/yr

No cold calling - all appointments are pre-qualified by our call center * Medical, dental & vision after 30 days * Monthly, quarterly & annual bonuses - NO cap on earning potential! * Gas & toll ...

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All JobsCall Center JobsCall Center Jobs in Union, SC

Call Center information

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How much do call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call center in Union, SC is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.16 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Union, SC?

The most popular types of Call Center jobs in Union, SC are:

What cities near Union, SC are hiring for Call Center jobs?

Cities near Union, SC with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Union, SC as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,214 per year, or $16 per hour.

Trainer - Distribution

Techtronic Industries (TTI)

Wellford, SC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Techtronic Industries TTI rating

8.3

Company rating: 8.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

119th of 499 rated machine equipment manufacturers

Job description

Job Description:
TTI Consumer Power Tools, inc., has an opening in its Wellford, SC location for Trainer - Distribution (2nd Shift). We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation and holidays.
Duties and Responsibilities
  • Provide equipment training for all positions on Powered Industrial Trucks. Will use the established work instructions, training material, and required Personal Protective Equipment (PPE) to train an operator and follow up on their progress.
  • Plans and facilitates training in conjunction with Standard Operating Procedures of the distribution departments.
  • Maintain training files, both physical and electronic. Complete training documents via SharePoint Site and PowerApps.
  • Develop training material in conjunction with the Training Manager, Safety and Management.
  • Provide feedback on training or material such as work instructions and training documents in order to strive for continual improvement.
  • Other duties as assigned.

Education and Experience Requirements
  • High School education or 2-3 years of related experience
  • This person is largely self-directed.
  • Excellent English oral and written communication skills are required.
  • Proficient in Microsoft Excel, Word, and PowerPoint.
  • Capable of interpreting and/or completing charts, schedules, reports, forms, and records.
  • Must possess physical dexterity sufficient to accomplish required tasks.
  • Capable of operating powered industrial trucks and equipment safely by following established work instructions.
  • Must possess a cooperative attitude toward coworkers and management.
  • Must operate equipment safely and wear specified PPE such as safety vest, ear plugs, safety glasses, etc., as deemed necessary for the safety of operator, coworkers and facility.
  • Capable of working in a standing position 100% of the time.
  • Continuous mental and visual attention requiring constant alertness or activity.
  • Adhere to 5S methodology, which is to Sort, Set in Order (organize and identify), Shine (clean), Standardize and Sustain (maintain).
  • Capable of lifting up to 50 lbs. with or without assistance.
  • Available to work long hours and weekends, as needed.
  • Maintain equipment in clean and good working order, reporting equipment problems to supervisor.
  • Strive for continual improvement in departmental processes and functions.
  • Adhere to General Warehouse safety and policies that provide for establishing a safe, healthy, and environmentally sound work environment for its employees
  • Adhere to the company's safety rules laid out in the forklift training.

Physical Demands
  • Standing for extended periods of time.
  • Repetitive motion.
  • Frequent bending, stooping, pushing, and pulling of parts and containers.
  • Frequent lifting up to 50lbs - team lifts over 50lbs.
  • Able to work in various temperature conditions.

Note *** The physical and weight-lifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Internal Qualifications
  • No final warnings
  • No more than 6 attendance points
  • Efficiency and Quality goals met for the previous 3 months.
  • Must be in current role for 6+ months.
  • Must meet all job description requirements.

What Techtronic Industries TTI employees say

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