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Call Center Jobs in Union, SC (NOW HIRING)

Dollar General

INBOUND/OUTBOUND MANAGER

Jonesville, SC · On-site

Participates on distribution center management team; develops action plans for conducting internal analyses and gap identification. * Conducts daily status meetings with management team to review ...

AMBA

Inside Sales Insurance Specialist

Spartanburg, SC · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Spartanburg, SC · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Spartanburg, SC · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

Avnet, Inc.

Distribution Center Representative II

Gaffney, SC · On-site

$14.25 - $18.50/hr

Performs a variety of distribution center activities related to one or more of the following processes: packing, shipping, receiving, order fulfillment, stock handling, storing, distribution and ...

Avnet, Inc.

Distribution Center Representative II

Gaffney, SC · On-site

$14.25 - $18.50/hr

Performs a variety of distribution center activities related to one or more of the following processes: packing, shipping, receiving, order fulfillment, stock handling, storing, distribution and ...

Avnet, Inc.

Distribution Center Representative II

Gaffney, SC · On-site

$14.25 - $18.50/hr

Performs a variety of distribution center activities related to one or more of the following processes: packing, shipping, receiving, order fulfillment, stock handling, storing, distribution and ...

SNAP Diagnostics

Trainer - Distribution

Wellford, SC · On-site

TTI Consumer Power Tools, inc., has an opening in its Wellford, SC location for Trainer - Distribution (2nd Shift) . We offer competitive wages and a comprehensive benefits package -- tuition ...

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Call Center information

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How much do call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call center in Union, SC is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.16 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Union, SC?

The most popular types of Call Center jobs in Union, SC are:

What cities near Union, SC are hiring for Call Center jobs?

Cities near Union, SC with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Union, SC as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,214 per year, or $16 per hour.

Patient Access Specialist

Affinity Health Center

Rock Hill, SC • On-site

$16 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

Would you like to launch an exciting career in healthcare where you can make a meaningful difference in people’s lives? Do you have a passion for helping others and strong communication skills? If you’re friendly, compassionate, and enjoy working with people, a Patient Access Specialist career may be the perfect opportunity for you!

Affinity Health Center seeks a full time Patient Access Specialist to provide excellent customer service to patients; answer shared calls on agency call center; schedule patients for appointments; verify insurance and collect copays; collaborate with coworkers across the organization to provide patient centered care.

Starting Pay Range: $16.00 - $19.00 per hour

Benefits:

  • Fully Funded Health Insurance
  • Paid-time-off
  • Group Health /Life/Dental/Vision/Disability
  • Health Reimbursement Account
  • 403B Retirement Plan with 3% match
  • 12 Paid Holidays
  • Monday - Friday schedule

Key Responsibilities:

  • Review the upcoming patient schedule, call patients to verify insurance coverage, ensure patient information (i.e., phone, address, etc.) is up to date
  • Verify insurance and whenever appropriate, verify patient insurance is active and understand coverage benefits and limitations
  • Communicate with patients regarding confirming appointment, personal details, collection of data, and demographic information.
  • Confirm and schedule patient appointments, process insurance copays and payments on outstanding bills
  • Complete pre-intake documentation for patients accurately and efficiently
  • Collaborate with colleagues across departments to promote patient-centered care
  • Deliver exceptional customer service to patients (in-person and through the call center) in a professional and compassionate manner

Preferred Requirements:

  • Certification as a Medical Office Assistant or Medical Assistant
  • Ability to communicate fluently in English and Spanish
  • Experience verifying insurance coverage and collecting copayments required.

Requirements:

  • Minimum two years of medical office experience in a primary care practice.
  • Professional experience using technology such as Email, Microsoft Office Suites, Data Management, and/or Point of Sale systems
  • High school diploma or equivalent
  • Ability to work flexible shifts, including working in the evening, working at organizational satellite sites, and the ability to multi-task in a fast-paced environment
  • Familiarity with insurance processes and electronic health records (EHR)
  • Reliable transportation