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Call Center Jobs in Two Rivers, WI (NOW HIRING)

Aspen Dental

Dentist - DDS / DMD

Manitowoc, WI

$300K - $450K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Aspen Dental

Dentist - DDS / DMD

Manitowoc, WI · On-site

$300K - $450K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Aspen Dental

Dentist - DDS / DMD

Ashwaubenon, WI

$200K - $300K/yr

... , billing, HR, call center, learning and development, plus so much more    *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.   **May vary by independently owned ...

Aspen Dental

Dentist - DDS / DMD

Ashwaubenon, WI

$200K - $300K/yr

... , billing, HR, call center, learning and development, plus so much more    *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.   **May vary by independently owned ...

Aspen Dental

Dentist - DDS / DMD

Manitowoc, WI

$300K - $450K/yr

... , billing, HR, call center, learning and development, plus so much more    *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.   **May vary by independently owned ...

Aspen Dental

Dentist - DDS / DMD

Ashwaubenon, WI · On-site

$200K - $300K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Aspen Dental

Dentist - DDS / DMD

Manitowoc, WI

$300K - $450K/yr

... , billing, HR, call center, learning and development, plus so much more    *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.   **May vary by independently owned ...

Russell Tobin

Customer Service Specialist

Green Bay, WI · On-site

$19 - $20/hr

... call center, or similar backgrounds welcome) ✅ High school diploma required; Bachelor's degree is a plus ✅ Strong communication and problem-solving skills ✅ Ability to multitask while handling ...

HiFyve

Customer Service Representative

Luxemburg, WI · On-site

$18.60/hr

High school diploma or equivalent required. 1-2 years of relevant customer service experience preferred. 1 year of call center environment experience preferred. Proficiency with MS Office, including ...

Driveline

Flex Merchandiser

Brillion, WI · On-site

$11/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Valders, WI · On-site

$11/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

HiFyve

Customer Service Representative

Luxemburg, WI

$18.60 - $25/hr

High school diploma or equivalent required. 1-2 years of relevant customer service experience preferred. 1 year of call center environment experience preferred. Proficiency with MS Office, including ...

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All JobsCall Center JobsCall Center Jobs in Two Rivers, WI

Call Center information

See Two Rivers, WI salary details

$14

$24

$33

How much do call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call center in Two Rivers, WI is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $25.96 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Two Rivers, WI? The most popular types of Call Center jobs in Two Rivers, WI are:
What cities near Two Rivers, WI are hiring for Call Center jobs? Cities near Two Rivers, WI with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Two Rivers, WI as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 80% In-person, 5% Hybrid, and 15% Remote job distribution, with an average salary of $50,273 per year, or $24.2 per hour.

Remote Medical Collections Representative - Wisconsin ONLY

ARStrat

Manitowoc, WI • Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

MUST RESIDE IN THE STATE OF WISCONSIN!!!

Join Our Team as a Medical Billing and Collections Rep!

Are you a problem-solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We’re looking for someone who’s customer-focused, assertive, and ready to take on challenges in a fast-paced environment. Ready to make an impact? Let’s get started!

Position Summary:

As a Medical Billing and Collections Representative, you will be responsible for managing delinquent medical accounts and ensuring timely resolution. This includes assisting patients with payment arrangements, addressing account inquiries, and submitting accounts to internal teams for insurance follow-up when appropriate. A professional and respectful demeanor is essential when interacting with patients and team members.

Compensation:

  • Hourly Rate: $16.00 per hour

  • Bonus Potential: Monthly performance-based bonus with uncapped earning potential

Work Hours:

  • Shift:

    • 9:30 AM – 6:00 PM (3 days/week) and 12:30 PM – 9:00 PM (2 days/week CST)
Position Responsbilities:
      • Manage and resolve overdue medical accounts
      • Assist patients with payment arrangements and account inquiries
      • Submit accounts for insurance follow-up to appropriate internal departments
      • Maintain accurate and detailed account records
      • Collaborate with internal teams to ensure account resolution
      • Meet daily productivity and performance goals
    Qualifications:
    • Education: High school diploma / GED
    • Experience:
      • 1–2 years of call center or collections experience in a healthcare environment
      • Working knowledge of insurance collections, including verification of insurance and follow-up processes
    Requirements:
    • Strong communication and organizational skills
    • Ability to work independently and meet performance goals
    • Ability to handle high call volume (100+ calls per day)
    • Experience with medical billing software is a plus
    • Previous collections or customer service experience preferred
    • Must reside in the state of Wisconsin
    • Bilingual in Spanish preferred
    Benefits & Incentives:
    • Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment.
    • Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
    • 401(k) Plan: Eligible to participate in the company’s 401(k) plan after 6 months of continuous service.
    • Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
    • Flexible Benefits: Customize your benefits package to fit your personal and family needs.
      About Americollect/GetixHealth:

      Founded in 1992, Americollect/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered.

      Americollect is an equal employment opportunity employer and participates in E-Verify. 

      Apply