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Call Center Jobs in Sheboygan, WI (NOW HIRING)

Rehlko, LLC

Senior Market Analyst

Kohler, WI · Hybrid

$104K - $128K/yr

Track lead volume, speed-to-lead metrics, and lead quality across platforms (e.g., website, chat, forms, call center, AI conversations), individual lead channels, geographies and dealers. Create ...

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All JobsCall Center JobsCall Center Jobs in Sheboygan, WI

Call Center information

See Sheboygan, WI salary details

$10

$17

$24

How much do call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for call center in Sheboygan, WI is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Sheboygan, WI?

The most popular types of Call Center jobs in Sheboygan, WI are:

What are popular job titles related to Call Center jobs in Sheboygan, WI?

For Call Center jobs in Sheboygan, WI, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Sheboygan, WI look for?

The top searched job categories for Call Center jobs in Sheboygan, WI are:

What cities near Sheboygan, WI are hiring for Call Center jobs?

Cities near Sheboygan, WI with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Sheboygan, WI as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,129 per year, or $17.9 per hour.

Call Center - Member Service Representative

Kohler Credit Union

Manitowoc, WI • On-site

$19.15 - $21.40/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Kohler Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Launch a Meaningful Career in Customer Service & Financial ServicesAre you passionate about helping people and providing exceptional customer service? Kohler Credit Union is hiring a Full-Time Member Service Representative to join our Contact Center team. This opportunity is ideal for individuals looking to grow a career in financial services, member support, and customer care.With a starting wage of $19.15 - $21.40 per hour, no previous banking or credit union experience is required. We provide comprehensive training, ongoing support, and professional development opportunities to help you build the skills needed for success while making a meaningful impact on our members' financial journeys. In addition to competitive pay, Kohler Credit Union offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, paid time off, tuition assistance, and opportunities for career growth and advancement.Training for this position takes place on-site at our Corporate Center in Sheboygan, Wisconsin. Attendance on-site is required for the entire training period. Once training is successfully completed and performance expectations are met, employees may become eligible to transition to a work-from-home arrangement.What You'll DoAs a Member Service Representative, you will serve as a trusted resource for our members by providing personalized support, answering questions, and helping them find solutions that meet their financial needs. In this contact center role, you will connect with members through multiple communication channels while creating positive experiences and building lasting relationships.Responsibilities include:Provide exceptional member service through phone calls, chat, email, and secure messagingAssist members with account questions, account maintenance, and service requestsResolve concerns by providing accurate information and timely solutionsSupport debit card services, account updates, mobile deposit verification, and other banking needsEducate members on financial products, services, and digital banking toolsIdentify opportunities to recommend solutions that align with members' financial goalsMaintain accuracy while following banking regulations, security procedures, and compliance requirementsCollaborate with teammates to meet service expectations and member satisfaction goalsParticipate in ongoing training and professional development opportunitiesCreate positive interactions that strengthen long-term member relationshipsWhat We're Looking ForHigh school diploma or equivalentPrevious customer service, contact center, retail, hospitality, or sales experience preferredStrong verbal and written communication skillsAbility to multitask while navigating multiple systems and resourcesExcellent problem-solving skills with a focus on customer relationshipsStrong attention to detail and commitment to accuracyAbility to follow security, compliance, and regulatory guidelinesScheduleThis position is scheduled Monday through Thursday from 8:00 AM to 5:00 PM and Friday from 8:00 AM to 6:00 PM. Team members also participate in a rotating Saturday schedule from 9:00 AM to 12:00 PM.Start Your Career with Kohler Credit UnionIf you're searching for a customer service career, contact center position, member service representative role, or financial services opportunity, Kohler Credit Union provides the training, resources, and support to help you succeed.Join our team and build a rewarding career where you can make a difference every day by helping members achieve their financial goals while growing your own professional future.Applicants must be legally authorized to work in the United States without current or future visa sponsorship.
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