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Call Center Jobs in Rochester, MN (NOW HIRING)

Olmsted Medical Center

Sonographer

Rochester, MN · On-site

$39.41 - $59.11/hr

  • Medical

  • Dental

  • Vision

  • Life

At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive ... Takes call on a rotating basis. * Other duties as assigned. Equal Opportunity Employer/Protected ...

Compass Group

NUTRITION OPERATOR

Rochester, MN · On-site

$21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous call center experience or dietary aid experience is preferred. * Fixed Pay Rate: $21.75 per hour Make a difference in the lives of people, your community, and yourself . At Morrison Health ...

Compass Group

NUTRITION OPERATOR (FULL TIME)

Rochester, MN · On-site

$21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous call center experience or dietary aid experience is preferred. * Fixed Pay Rate: $21.75 per hour Make a difference in the lives of people, your community, and yourself . At Morrison Health ...

Mayo Clinic

Transplant Financial Coordinator

Rochester, MN · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

Answer and resolve inbound Transplant Call Center calls timely and efficiently. This role requires interpretation of insurance coverage eligibility, insurance transplant contracts, and the submission ...

Compass Group

NUTRITION OPERATOR (FULL TIME)

Rochester, MN · On-site

$21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous call center experience or dietary aid experience is preferred. * Fixed Pay Rate: $21.75 per hour Make a difference in the lives of people, your community, and yourself . At Morrison Health ...

Mayo Clinic

Transplant Financial Coordinator

Rochester, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Answer and resolve inbound Transplant Call Center calls timely and efficiently. This role requires interpretation of insurance coverage eligibility, insurance transplant contracts, and the submission ...

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All JobsCall Center JobsCall Center Jobs in Rochester, MN

Call Center information

See Rochester, MN salary details

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How much do call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for call center in Rochester, MN is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Rochester, MN? The most popular types of Call Center jobs in Rochester, MN are:
What are popular job titles related to Call Center jobs in Rochester, MN? For Call Center jobs in Rochester, MN, the most frequently searched job titles are:
What cities near Rochester, MN are hiring for Call Center jobs? Cities near Rochester, MN with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Rochester, MN as of August 2026, with employment types broken down into 36% Full Time, 43% Part Time, and 21% Contract. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $36,373 per year, or $17.5 per hour.

Physician - Neurology

Olmsted Medical Center-MAIN

Rochester, MN

Full-time, Part-time

Re-posted 26 days ago

Job description

Olmsted Medical Center is seeking a Part-time or full-time (32-40 hours per week) benefit eligible BC/BE Neurologist.

  • No call
  • General neurology clinic
    • MS and Movement Disorder experience
    • Parkinsons and tremors
  • Collaborative work group
  • Specialties/referral sources available
  • Opportunities for medical and APP students teaching
  • Opportunities in Leadership, serving as a member in a variety of committees, and community volunteering
  • EMR: Epic
  • $30,000 Sign-On Split Bonus

Requirements:

  • BC/BE Neurology
  • MD/DO
  • Active MN medical license/DEA
  • BLS

At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher.

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Term Life and AD&D Insurance
  • Employer Paid Short-Term Disability and Long-Term Disability
  • Adoption Assistance Plan
  • Vacation
  • CME
  • 401K/Retirement Savings Plan Contribution
  • Malpractice
  • Relocation
  • Stipend per qualification
  • Sign-on bonus/commencement bonus

Olmsted Medical Center (OMC), a 501(c)3 non-profit organization, has been southeastern Minnesota’s hometown healthcare provider since 1949. OMC has over 1,400 healthcare professionals (which includes 290 clinicians) serving at over 25 locations, including two multi-specialty clinics, a primary care clinic at Miracle Mile, a Level IV trauma hospital with 24-hour emergency room, a Skyway Clinic in downtown Rochester, and 12 community clinics. OMC also offers walk-in Urgent Care. OMC has more than 35 specialties and is best known for its convenient, quality personal care. Each year, the Olmsted Medical Center team sees over 330,000 patients, performs over 4,800 major surgical operations, cares for over 21,000 patients in our Emergency Care department, and delivers nearly 1,000 babies.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.