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Call Center Jobs in Rochester, MN (NOW HIRING)

Precert and Authorization Rep

Rochester, MN ยท Hybrid

$39K - $53K/yr

The Transplant Precertification and Authorization Representative is a full-time, inbound call center role responsible for supporting transplant-related insurance and authorization inquiries. This ...

Precert and Authorization Rep

Rochester, MN ยท Hybrid

$40K - $55K/yr

The Transplant Precertification and Authorization Representative is a full-time, inbound call center role responsible for supporting transplant-related insurance and authorization inquiries. This ...

Flex Merchandiser

Hayfield, MN ยท On-site

$12.41/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Flex Merchandiser

West Concord, MN ยท On-site

$12.41/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Flex Merchandiser

Byron, MN ยท On-site

$12.41/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Flex Merchandiser

Saint Charles, MN ยท On-site

$12.41/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Rental Coordinator (On-Site)

Rochester, MN ยท On-site

$49K - $73K/yr

Answer incoming calls from Sales Representatives, customers, and the rental call center * Generate customer quotes, create and close rental agreements while utilizing Ziegler's proprietary rental ...

Showing results 21-40

Call Center information

See Rochester, MN salary details

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How much do call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for call center in Rochester, MN is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.57 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.

What are the most commonly searched types of Call Center jobs in Rochester, MN?

The most popular types of Call Center jobs in Rochester, MN are:

What are popular job titles related to Call Center jobs in Rochester, MN?

For Call Center jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Rochester, MN look for?

The top searched job categories for Call Center jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Call Center jobs?

Cities near Rochester, MN with the most Call Center job openings:

Infographic showing various Call Center job openings in Rochester, MN as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,871 per year, or $18.2 per hour.

Business Development Rep - Sales

Rochester Chevrolet Cadillac

Rochester, MN โ€ข On-site

Part-time

Retirement

Re-posted 6 days ago


Job description

If you're looking to join a fun, high energy, high performing team that's both customer and employee focused, Rochester Chevrolet Cadillac is looking for you! We aim to build an environment that makes employees happy, resulting in an impressive customer experience, and we currently have an immediate opening on our Business Development Team.
We're a family owned and operated automotive business and the volume leader for our market area. Our goal is to be different, dominant and to create employees and customers for life, and our vision is "To be so effective that we are able to be helpful to others."
If this philosophy connects with what you're looking for in your career, you could be a valuable addition to our team.
We need this from you:
  • Previous call center experience
  • Exceptional customer service skills
  • Superior communication skills
  • A strong sales background
  • High energy, and the ability to have fun

You'll get this from us:
  • Full benefits
  • A great 401K plan
  • Paid training
  • Paid holidays
  • Vehicle purchase plan for you and your family
  • The ability to share your opinion, because it matters!

If all this sounds great, we would look forward to the opportunity to meet you. Send your resume today.