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Call Center Jobs in Rochester, MN (NOW HIRING)

Mayo Clinic

Emergency Medical Dispatcher

Rochester, MN

  • Medical

  • Dental

  • Vision

  • Retirement

One year of customer service, call center or dispatching experience. EMT certification or medical experience is preferred. Working knowledge of radio communications. Basic computer knowledge.

Mayo Clinic

Emergency Medical Dispatcher

Rochester, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

One year of customer service, call center or dispatching experience. EMT certification or medical experience is preferred. Working knowledge of radio communications. Basic computer knowledge.

Mayo Clinic

Emergency Medical Dispatcher

Rochester, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

One year of customer service, call center or dispatching experience. EMT certification or medical experience is preferred. Working knowledge of radio communications. Basic computer knowledge.

Driveline

Flex Merchandiser

West Concord, MN · On-site

$12.41/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Byron, MN · On-site

$12.41/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Saint Charles, MN · On-site

$12.41/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Olmsted Medical Center

Physician - Neurology

Rochester, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Olmsted Medical Center is seeking a Part-time or full-time (32-40 hours per week) benefit eligible BC/BE Neurologist. * No call * General neurology clinic * MS and Movement Disorder experience

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Showing results 21-40

All JobsCall Center JobsCall Center Jobs in Rochester, MN

Call Center information

See Rochester, MN salary details

$10

$17

$24

How much do call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for call center in Rochester, MN is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Rochester, MN? The most popular types of Call Center jobs in Rochester, MN are:
What are popular job titles related to Call Center jobs in Rochester, MN? For Call Center jobs in Rochester, MN, the most frequently searched job titles are:
What cities near Rochester, MN are hiring for Call Center jobs? Cities near Rochester, MN with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Rochester, MN as of August 2026, with employment types broken down into 36% Full Time, 43% Part Time, and 21% Contract. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $36,373 per year, or $17.5 per hour.

Business Development Rep - Sales

Tooele Motor Company

Rochester, MN • On-site

Other

Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Join Rochester Chevrolet Cadillac

If you're looking to join a fun, high energy, high performing team that's both customer and employee focused, Rochester Chevrolet Cadillac is looking for you! We aim to build an environment that makes employees happy, resulting in an impressive customer experience, and we currently have an immediate opening on our Business Development Team.

We're a family owned and operated automotive business and the volume leader for our market area. Our goal is to be different, dominant and to create employees and customers for life, and our vision is "To be so effective that we are able to be helpful to others."

If this philosophy connects with what you're looking for in your career, you could be a valuable addition to our team.

We need this from you:

  • Previous call center experience
  • Exceptional customer service skills
  • Superior communication skills
  • A strong sales background
  • High energy, and the ability to have fun

You'll get this from us:

  • Full benefits
  • A great 401K plan
  • Paid training
  • Paid holidays
  • Vehicle purchase plan for you and your family
  • The ability to share your opinion, because it matters!

If all this sounds great, we would look forward to the opportunity to meet you. Send your resume today.

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