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Call Center Weekends Jobs in Reno, NV (NOW HIRING)

DSI

Retail Support Specialist

Sparks, NV · On-site

$26/hr

... weekends, or holidays as needed. Preferred Qualifications * Experience in wireless communications, retail customer service, or technical support * Previous call center or retail support experience is ...

DSI

Retail Support Specialist

Reno, NV · On-site

$26/hr

... weekends, or holidays as needed. Preferred Qualifications * Experience in wireless communications, retail customer service, or technical support * Previous call center or retail support experience is ...

DSI

Retail Support Specialist

Sparks, NV · On-site

$26/hr

... weekends, or holidays as needed. Preferred Qualifications * Experience in wireless communications, retail customer service, or technical support * Previous call center or retail support experience is ...

DSI

Retail Support Specialist

Reno, NV · On-site

$26/hr

... weekends, or holidays as needed. Preferred Qualifications * Experience in wireless communications, retail customer service, or technical support * Previous call center or retail support experience is ...

SimonMed Imaging

Patient Services Specialist

Reno, NV · On-site

$18.75 - $25.50/hr

... or call center experience preferred • Experience with scheduling, insurance verification, or ... weekends • Cross training opportunities • Medical, dental, and vision insurance • 401(k) ...

SimonMed Imaging

Patient Services Specialist

Reno, NV

$18.75 - $25.50/hr

... medical office, or call center experience preferred Experience with scheduling, insurance ... calls/no weekends Cross training opportunities Medical, dental, and vision insurance 401(k) ...

SimonMed Imaging

Patient Services Specialist

Reno, NV · On-site

$18.75 - $25.50/hr

... or call center experience preferred • Experience with scheduling, insurance verification, or ... weekends • Cross training opportunities • Medical, dental, and vision insurance • 401(k) ...

SimonMed Imaging

Patient Services Specialist

Reno, NV

$18.75 - $25.50/hr

... call center experience preferred * Experience with scheduling, insurance verification, or health ... No nights/no calls/no weekends * Cross training opportunities * Medical, dental, and vision ...

SimonMed Imaging

Patient Services Specialist

Reno, NV · On-site

$18.75 - $25.50/hr

... call center experience preferred * Experience with scheduling, insurance verification, or health ... No nights/no calls/no weekends * Cross training opportunities * Medical, dental, and vision ...

SimonMed Imaging

Patient Services Specialist

Reno, NV · On-site

$18.75 - $25.50/hr

... or call center experience preferred • Experience with scheduling, insurance verification, or ... weekends • Cross training opportunities • Medical, dental, and vision insurance • 401(k) ...

SimonMed Imaging

Patient Services Specialist

Reno, NV

$18.75 - $25.50/hr

... medical office, or call center experience preferred Experience with scheduling, insurance ... calls/no weekends Cross training opportunities Medical, dental, and vision insurance 401(k) ...

SMI IMAGING LLC

Patient Services Specialist

Reno, NV · On-site

$18.75 - $25.50/hr

... or call center experience preferred • Experience with scheduling, insurance verification, or ... weekends • Cross training opportunities • Medical, dental, and vision insurance • 401(k) ...

SimonMed Imaging

Patient Services Specialist

Reno, NV · On-site

$18.75 - $25.50/hr

... or call center experience preferred • Experience with scheduling, insurance verification, or ... weekends • Cross training opportunities • Medical, dental, and vision insurance • 401(k) ...

SimonMed Imaging

Patient Services Specialist

Reno, NV

$18.75 - $25.50/hr

... medical office, or call center experience preferred Experience with scheduling, insurance ... calls/no weekends Cross training opportunities Medical, dental, and vision insurance 401(k) ...

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All JobsCall Center Weekends JobsCall Center Weekends Jobs in Reno, NV

Call Center Weekends information

See Reno, NV salary details

$10

$17

$24

How much do call center weekends jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for call center weekends in Reno, NV is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What are popular job titles related to Call Center Weekends jobs in Reno, NV?

For Call Center Weekends jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Call Center Weekends jobs in Reno, NV look for?

The top searched job categories for Call Center Weekends jobs in Reno, NV are:

What cities near Reno, NV are hiring for Call Center Weekends jobs?

Cities near Reno, NV with the most Call Center Weekends job openings:

Call Center Weekends jobs near you

Retail Support Specialist

DSI

Sparks, NV • On-site

$26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
  • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
  • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
  • Troubleshoot wireless devices, network issues, and feature functionality.
  • Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support
  • Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
  • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
  • Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations
  • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
  • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
  • Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence
  • Navigate multiple systems simultaneously while engaging with customers in real time.
  • Document all interactions thoroughly and accurately.
  • Adhere to company policies, compliance requirements, and privacy standards.
  • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
  • Execute and maintain approved planograms for mobile devices and signage
  • Maintain inventory accuracy for display devices and fixtures
  • Add, remove, and reposition phones, fixtures, and promotional material per planogram updates

Collaboration & Communication
  • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
  • Share insights on recurring issues to improve processes and customer experience.
  • Maintain a positive, professional demeanor during all interactions.

Requirements
Required Skills & Qualifications
  • Strong customer service and communication skills.
  • Ability to handle high-stress or escalated situations with professionalism.
  • Proficient in multitasking and navigating complex systems.
  • Detail-oriented with strong problem-solving abilities.
  • Ability to work flexible hours, including evenings, weekends, or holidays as needed.

Preferred Qualifications
  • Experience in wireless communications, retail customer service, or technical support
  • Previous call center or retail support experience is a plus.

What We Offer
  • Competitive starting pay of $26 per hour!
  • Comprehensive training and development programs
  • A supportive and engaging team environment
  • Opportunities for career growth and advancement

Benefits
  • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
  • 401k Plan with employer matching after one year of employment
  • Paid vacation, personal/sick days, and bereavement time after 90 days
  • Employee Profit Sharing Program
  • 50% AT&T wireless discount
  • Paid training
  • Advancement opportunities, we prefer to promote from within!

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