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Call Center Weekends Jobs in Tennessee (NOW HIRING)

Lincare

Manager, Center Operations

Johnson City, TN · On-site

Includes responding to call outs at night and weekends to provide the service normally done by a ... a center * Must be DOT certified and possess a Commercial Driver's License (CDL) or have to have ...

The Auto Club Group

AAA Career Fair

Nashville, TN · On-site

$11 - $11.50/hr

Both weekend days are required. The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need ...

The Auto Club Group

AAA Career Fair

Nashville, TN · On-site

$11 - $11.50/hr

Both weekend days are required. The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need ...

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Call Center Weekends information

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What are the most commonly searched types of Call Center Weekends jobs in Tennessee?

The most popular types of Call Center Weekends jobs in Tennessee are:

What are popular job titles related to Call Center Weekends jobs in Tennessee?

For Call Center Weekends jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Call Center Weekends jobs in Tennessee look for?

The top searched job categories for Call Center Weekends jobs in Tennessee are:

What cities in Tennessee are hiring for Call Center Weekends jobs?

Cities in Tennessee with the most Call Center Weekends job openings:

Call Center Weekends jobs near you

Seasonal (Temporary) Customer Service Call Center Agent

Tranzact

Nashville, TN • On-site

$15.50/hr

Full-time, Temporary

Re-posted 4 days ago

Key responsibilities

  • Handle inbound and outbound calls with members to assist them with understanding and confirming insurance application details.

  • Communicate clearly, calmly, and compassionately, especially with older adults, while following scripts and compliance guidelines.

  • Protect sensitive Personal Health Information (PHI) and take ownership of each interaction to ensure members understand next steps.

TRANZACT rating

6.4

Company rating: 6.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

284th of 315 rated insurance

Job description

TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. Our focus is on leveraging our highly skilled team of over 3,000 professionals to deliver innovative solutions for our insurance carrier partners and provide consumers with a best-in-class experience.
We work with some of America's largest insurance brands to attract, educate and connect with consumers. Our diverse team of analysts, writers, engineers, designers, business leads, data scientists and sales professionals all work together to create thoughtful, data-driven and effective marketing, technology, sales and servicing strategies. These efforts have resulted in TRANZACT earning recognition and winning awards from some of the biggest names in the industry.
When you become part of TRANZACT, you join a team of passionate people who push for excellence, follow through on commitments, and love to succeed together. Our culture rests on a simple principle - "Be Real" - that means being genuine, keeping your word, and having the courage to make tough decisions. Our "Be Real" values resonate and are meaningful to us. We are entrepreneurial, fast paced and empower our people. We know how to make things happen and know that our people are always the source of our success.
Seasonal Member Care Representative (Remote)
Work From Home
Seasonal (temporary) role ending 12/8/2026 or early 2027 (based on performance)
This is not a typical customer service role.
As a Member Care Representative at TRANZACT, you'll support members-many over the age of 65-as they navigate important and sometimes stressful health insurance decisions.
If you're someone who is patient, detail-oriented, and takes pride in guiding people through complex information with care and accuracy, this role may be a strong fit.
What You'll Do
  • Handle inbound and outbound calls lasting 15-30 minutes
  • Help members understand and confirm insurance application details
  • Communicate clearly, calmly, and compassionately-especially with older adults
  • Follow required scripts and compliance guidelines while sounding conversational
  • Protect sensitive Personal Health Information (PHI) at all times
  • Take ownership of each interaction to ensure members fully understand next steps

What This Role Requires
  • Comfort supporting customers who may feel anxious or confused
  • Empathy, patience, and professionalism throughout long or consecutive calls
  • Strong attention to detail and commitment to accuracy
  • Ability to learn quickly and adapt to structured tools and systems
  • Integrity and respect for confidentiality

Schedule & Work Environment
  • Full-time, 8-hour shifts
  • Shifts between 8:00 am - 11:00 pm ET
    • Your most likely shift will be 12p-8:30pm EST
  • Weekend availability required (you will be working at least one weekend day)
  • 100% remote with a private, quiet workspace
  • Hard-wired high-speed internet required

What You Bring
  • High school diploma or equivalent
  • 1+ year of customer service experience (phone-based preferred)
  • Clear and professional phone communication skills
  • Comfort using multiple computer systems
  • Ability to stay focused and engaged during high call volume

English and Bilingual candidates encouraged to apply.
If you want meaningful seasonal work where your care and accuracy truly matter, we'd love to hear from you.
$15.50 per hour
TRANZACT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity Employer/Disability/Vet

What TRANZACT employees say

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