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Call Center Vp Jobs in Arizona (NOW HIRING)

... Vice President, Advisory Consulting Preferred Location(s): Atlanta: 2300 Windy Ridge Pkwy SE ... Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Remoteapplicants may ...

Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Remote applicants may ... The Vice President, Advisory Consulting is responsible for leading the field-based regional sales ...

Vice President of Finance

Tempe, AZ · On-site

$160 - $230/hr

Vice President of Finance (CPA Preferred) - Tempe, AZ Position Type: Full Time, Exempt Employee ... This position based onsite at the Service Center in Tempe, AZ. About the Company: Ensign Services ...

Vice President of Finance (CPA Preferred) - Tempe, AZ Position Type: Full Time, Exempt Employee ... This position based onsite at the Service Center in Tempe, AZ. About the Company: Ensign Services ...

POSITION SUMMARY EVP Eyecare is a privately held, portfolio company of The Cortec Group. Based in ... are. * Call center experience preferred. * Experience working with practice management software ...

Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Schedule: Osaic has ... The VP of Osaic Advisors Channel Compliance will support both broker-dealer and investment adviser ...

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Showing results 1-20

Call Center Vp information

See Arizona salary details

$74.1K

$152.1K

$244.2K

How much do call center vp jobs pay per year?

As of Aug 27, 2026, the average yearly pay for call center vp in Arizona is $152,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,100.00 and $165,400.00 per year, depending on experience, location, and employer.

What does a Call Center VP do?

A Call Center VP, or Vice President of Call Center Operations, is a senior executive responsible for overseeing the overall strategy, management, and performance of a company's call center operations. They set goals, establish policies, and ensure the call center meets customer service standards and business objectives. Their duties include managing budgets, leading teams of managers and agents, implementing new technologies, and analyzing data to improve efficiency and customer satisfaction. Additionally, they play a key role in aligning the call center's operations with the company's broader vision and goals.

What are the key skills and qualifications needed to thrive as a Call Center VP?

To thrive as a Call Center VP, you need extensive experience in customer service operations, leadership, and a relevant degree, often in business or communications. Familiarity with call center technologies such as CRM platforms, workforce management systems, and analytics tools is essential, along with certifications like Six Sigma or PMP being advantageous. Exceptional strategic thinking, communication, and change management skills help drive performance and foster a positive culture. These skills are crucial for setting vision, optimizing efficiency, and ensuring superior customer experiences across large teams.

What are the biggest challenges a Call Center VP typically faces, and how are these addressed within an organization?

A Call Center VP often encounters challenges such as managing high employee turnover, maintaining customer satisfaction, and implementing new technologies. Successfully addressing these issues involves fostering a positive work culture, investing in comprehensive training programs, and regularly evaluating performance metrics. Additionally, collaborating closely with operations, HR, and IT teams helps ensure that strategic goals are met while adapting to evolving customer needs and industry standards.

What is the difference between Call Center Vp vs Call Center Manager?

AspectCall Center VpCall Center Manager
ResponsibilitiesOversees multiple call centers, sets strategic goals, manages senior leadershipManages daily operations, supervises staff, ensures service quality
Required CredentialsBachelor's degree, extensive experience in call center operations, leadership skillsBachelor's degree, experience in call center management, customer service skills
Work EnvironmentExecutive office, strategic planning sessionsCall center floor, team supervision
Industry UsageCommonly used in large organizations and corporationsUsed across various sizes of call centers, from small to large

The Call Center Vp typically holds a strategic leadership role, overseeing multiple centers and setting long-term goals, while the Call Center Manager focuses on daily operations and team management. Both roles require relevant experience and skills, but the Vp operates at a higher, more strategic level within the organization.

What are the most commonly searched types of Call Center jobs in Arizona?

The most popular types of Call Center jobs in Arizona are:

What are popular job titles related to Call Center Vp jobs in Arizona?

For Call Center Vp jobs in Arizona, the most frequently searched job titles are:

What cities in Arizona are hiring for Call Center Vp jobs?

Cities in Arizona with the most Call Center Vp job openings:

Infographic showing various Call Center Vp job openings in Arizona as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $152,100 per year, or $73.1 per hour.

[9763] VP of Finance

Phoenix, AZ

Full-time

Posted 16 days ago


Job description

VP of Finance

Skilled Nursing / Post-Acute | Phoenix, AZ

Full Spectrum Search Group is a full-service healthcare recruiting agency specializing in post-acute leadership and healthcare administration, serving skilled nursing, senior living, home health, hospice, home care, and the providers and technologies that support the post-acute space. We are representing one of the largest and most respected post-acute operators in the country for a VP of Finance role based in Phoenix, AZ. supporting a Arizona portfolio.

If you have built your career in multi-site healthcare finance and you are looking for a seat with "regional CFO" type role and room to build, this may be worth your time.

Four Uniques

- "Regional CFO" scope of responsibility.

- This is a growth seat. The VP is charged with growing the Arizona accounting and finance bench and building the infrastructure to keep up with an expanding footprint.

- Right-hand position to market leadership: this VP is the senior financial voice to operational leadership across the entire Arizona portfolio, with direct visibility to executive decision-making.

- A platform known nationally for their financial and clinical outcomes and widely recognized as one of the most prestigious operators in the country.

Interested?

Text or call: 214-774-2924

Email: jobs@fullspecstaff.com

Key Responsibilities

- Act as the finance seat operators actually call. You sit shoulder to shoulder with market and facility leadership across Arizona, connecting the numbers to the decisions in front of them and the care being delivered in the buildings

- Own the day-to-day accounting function inside the Phoenix service center, close cycle through year end, in line with GAAP and company standards

- Keep the balance sheet clean and the reconciliations tight, with an internal control environment that holds up under scrutiny

- Grow and develop the Phoenix-based accounting and finance team, and build processes that scale as the portfolio does

- Own the forecast, define the metrics that matter, and drive multi-year planning for the Arizona portfolio

- Build reporting and dashboards that show operators how reimbursement is moving, where labor is trending, what is actually driving performance, etc.

- Build the financial models behind acquisitions, hospital partnerships, integrations, and other growth plays across Arizona.

- Serve as the finance face to hospital district partners, external auditors, regulatory agencies, and consultants

- Keep the portfolio audit ready and current with state and federal healthcare and reimbursement requirements

- Push automation and standardization across the finance organization, and partner with the sister service centers to keep it consistent

Qualifications

- 10+ years leading finance and accounting, including real time in senior-level operational finance

- Direct, operator-side experience inside a healthcare organization is required

- Multi-site healthcare operator experience preferred

- SNF or broader post-acute finance experience strongly preferred; other healthcare multi-site finance experience will be considered

- Demonstrated ability to explain financial concepts to operators who do not live in the numbers

- Experience building or materially growing an accounting or finance team preferred

- Comfort in a fast-paced, entrepreneurial, growth-oriented environment

- Bachelor's degree in accounting or finance

- CPA preferred

- Advanced Excel skills required

- Workday Financials is a plus

- Hospital district relationship experience a plus

- Must be based in or willing to relocate to Phoenix, AZ. This is a fully onsite role with occasional travel

- Pre-employment criminal background screening required

About Full Spectrum:

Full Spectrum Search Group builds leadership and management teams for the country's most prominent post-acute operators.

Ready to learn more?

Text or call Max McNamara: 214-774-2924

Email: jobs@fullspecstaff.com

Full Spectrum is an equal opportunity search firm. We recruit candidates without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, medical condition, marital status, veteran status, or any other protected characteristic under local, state or federal law.
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