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Call Center Training Jobs in Baton Rouge, LA (NOW HIRING)

Neighbors FCU

Lending Sales Specialist

Baton Rouge, LA · On-site

TRAINING AND EXPERIENCE High school diploma or equivalent required. One to two years' financial services experience, preferably in a call center environment or retail sales, and/or training; or ...

The Cormier Group

Life Insurance Sales Agent

Plaquemine, LA · On-site

$100K - $130K/yr

Description Why Should You Work Here? "Industry-leading technology, training, lead system, and ... If you want to work from home, we have a remote call center that allows our agents to work ...

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Call Center Training information

See Baton Rouge, LA salary details

$13

$23

$34

How much do call center training jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call center training in Baton Rouge, LA is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.38 per hour, depending on experience, location, and employer.

What is a call center training?

A Call Center Training job involves designing, delivering, and evaluating training programs for customer service representatives. Trainers teach employees about company policies, customer interaction techniques, and technology used in call centers. They also provide coaching to improve communication skills and problem-solving abilities. The role ensures that agents are well-prepared to handle customer inquiries efficiently and professionally.

What are the key skills and qualifications needed to thrive in call center training?

To excel in Call Center Training, you need expertise in customer service best practices, adult learning principles, and experience in designing and delivering training programs, often supported by a bachelor's degree or relevant certifications. Familiarity with learning management systems (LMS), call center software, and quality monitoring tools is often required. Strong communication, patience, adaptability, and motivational skills help trainers connect with diverse trainees and foster effective learning. These competencies are crucial for ensuring new hires are well-prepared to meet call center standards, enhancing both employee performance and customer satisfaction.

What are some common challenges faced by call center trainers, and how are they addressed?

One of the most common challenges for Call Center Trainers is engaging trainees with different learning styles and experience levels while delivering complex information effectively. Trainers often overcome this by incorporating interactive activities, real-world scenarios, and feedback sessions to encourage participation and comprehension. Managing large groups and adapting training materials for both in-person and remote sessions is also essential. By fostering an inclusive learning environment and providing ongoing support, trainers help ensure all employees are equipped to excel in their roles.

How do you become a call center training agent with no experience?

To become a call center training agent with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as customer service or training certifications. Gaining experience in customer support roles or volunteering can also help demonstrate your ability to train others and understand call center operations.

How long is training for call center training?

Call center training typically lasts from a few days to several weeks, depending on the company's program and the complexity of the products or services. Training often includes customer service skills, product knowledge, and use of call center software, and may involve both classroom instruction and on-the-job practice.

What is the best training for call center agents?

The best training for call center agents includes customer service skills, communication techniques, and product or service knowledge. Training often involves role-playing, listening exercises, and familiarity with call center software to improve efficiency and customer satisfaction.

What are popular job titles related to Call Center Training jobs in Baton Rouge, LA?

For Call Center Training jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Call Center Training jobs in Baton Rouge, LA look for?

The top searched job categories for Call Center Training jobs in Baton Rouge, LA are:

Call Center Training jobs near you
Infographic showing various Call Center Training job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,413 per year, or $23.8 per hour.

Business Development Center/Service Appointment Coordinator

Price LeBlanc

Baton Rouge, LA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

As a growing company living by the motto “Driven to Excellence,” selecting new associates to join our team is the most crucial step in keeping our business successful. The future of Price LeBlanc Automotive depends on the associates we hire today. Our mission is to continue to exceed our customers’ expectations with award-winning service and customer satisfaction. It is our goal to continue to be the benchmark for excellence in every aspect of our business.

Our commitment to this mission will make our dealerships a place where people want to come both as customers as well as employees. This is only obtainable by hiring enthusiastic, result-oriented, highly competent associates who have high ethical standards, a drive to learn, exceptional communication skills and a track record of success.

It will be their hard work, enthusiasm and skills that take our company to the next step and to an even brighter tomorrow.

Call Center/Service Appointment Coordinator

Our company has an outstanding opportunity for a results-focused and highly driven Call Center/Service Appointment Coordinator. The Coordinator receives all incoming service calls, establishes a positive rapport with customers, conducts follow-up calls and schedules appointments for the Service Department.

JOB RESPONSIBILITIES (including but not limited to)

  • Ask the customer questions to uncover needs and directs calls promptly
  • Ensure service appointments are made accurately, precise and clear; direct questions to specified Service Advisor or Department Manager
  • Provide customers with proper notifications (recalls, warranty information, notes in the system, etc.) and accurate estimates on services they’re calling about or coming in for
  • Stay abreast of all types of services offered, warranty recalls and any information pertinent to clear communications with the customers
  • Maintain honesty and integrity while performing all job duties
  • Adhere to all company policies, procedures and codes of conduct

This job requires people skills and a genuine desire to service the client. A positive attitude and willingness to be a team member are essential to this position.

QUALIFICATIONS, CERTIFICATES, LICENSES, REGISTRATIONS

  • A valid, unrestricted driver's license (you must be insurable)
  • Maintain a clean, acceptable, safe driving record
  • Must be able to pass pre-employment screening requirements which include a drug screen, a background check and a Motor Vehicle Report
  • Be able to read and comprehend instructions and information in the English language

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The associate frequently is required to stand and walk. The associate must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. 

Benefits include medical, dental, 401K retirement savings plan, paid time off, and company-paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.