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Call Center Training Jobs in Baton Rouge, LA (NOW HIRING)

Catch Vibe Voice

Call Center Agent

Baton Rouge, LA · On-site

$11.75 - $15.50/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a ... Structured training and coaching. * Opportunities for growth and advancement. * Performance-based ...

Alphabe Insight

Call Center Agent

Baton Rouge, LA · On-site

$35K - $39K/yr

Call Center Agent At Beloform Craft, we believe great brands are built through creativity, strategy ... Ongoing training and skill development. * Supportive and collaborative work environment. * Stable ...

Alphabe Insight Inc

Call Center Agent

Baton Rouge, LA · On-site

$35K - $39K/yr

Catch Vibe Voice is seeking a motivated and customer-focused Call Center Agent to join our team in ... Ongoing training and skill development. * Supportive and collaborative work environment. * Stable ...

Alphabe Insight Inc

Call Center Agent

Baton Rouge, LA · On-site

$35K - $39K/yr

Catch Vibe Voice is seeking a motivated and customer-focused Call Center Agent to join our team in ... Ongoing training and skill development. * Supportive and collaborative work environment. * Stable ...

Catch Vibe Voice

Call Center Agent

Baton Rouge, LA · On-site

Catch Vibe Voice is seeking a motivated and customer-focused Call Center Agent to join our team in ... Ongoing training and skill development. * Supportive and collaborative work environment. * Stable ...

MSGCU

PartTime Call Center

Gonzales, LA · On-site

$13.75 - $17.25/hr

As assigned by training person, perform basic inspection and sampling work in the field according to industry and customer requirements, to include: physical measurement of product, obtaining ...

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All JobsCall Center Training JobsCall Center Training Jobs in Baton Rouge, LA

Call Center Training information

See Baton Rouge, LA salary details

$13

$23

$34

How much do call center training jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call center training in Baton Rouge, LA is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.38 per hour, depending on experience, location, and employer.

What are some common challenges faced by call center trainers, and how are they addressed?

One of the most common challenges for Call Center Trainers is engaging trainees with different learning styles and experience levels while delivering complex information effectively. Trainers often overcome this by incorporating interactive activities, real-world scenarios, and feedback sessions to encourage participation and comprehension. Managing large groups and adapting training materials for both in-person and remote sessions is also essential. By fostering an inclusive learning environment and providing ongoing support, trainers help ensure all employees are equipped to excel in their roles.

How long is training for call center training?

Call center training typically lasts from a few days to several weeks, depending on the company's program and the complexity of the products or services. Training often includes customer service skills, product knowledge, and use of call center software, and may involve both classroom instruction and on-the-job practice.

What is the best training for call center agents?

The best training for call center agents includes customer service skills, communication techniques, and product or service knowledge. Training often involves role-playing, listening exercises, and familiarity with call center software to improve efficiency and customer satisfaction.

What is a call center training?

A Call Center Training job involves designing, delivering, and evaluating training programs for customer service representatives. Trainers teach employees about company policies, customer interaction techniques, and technology used in call centers. They also provide coaching to improve communication skills and problem-solving abilities. The role ensures that agents are well-prepared to handle customer inquiries efficiently and professionally.

What are the key skills and qualifications needed to thrive in call center training?

To excel in Call Center Training, you need expertise in customer service best practices, adult learning principles, and experience in designing and delivering training programs, often supported by a bachelor's degree or relevant certifications. Familiarity with learning management systems (LMS), call center software, and quality monitoring tools is often required. Strong communication, patience, adaptability, and motivational skills help trainers connect with diverse trainees and foster effective learning. These competencies are crucial for ensuring new hires are well-prepared to meet call center standards, enhancing both employee performance and customer satisfaction.

How do you become a call center training agent with no experience?

To become a call center training agent with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as customer service or training certifications. Gaining experience in customer support roles or volunteering can also help demonstrate your ability to train others and understand call center operations.

What are popular job titles related to Call Center Training jobs in Baton Rouge, LA?

For Call Center Training jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Call Center Training jobs in Baton Rouge, LA look for?

The top searched job categories for Call Center Training jobs in Baton Rouge, LA are:

Call Center Training jobs near you
Infographic showing various Call Center Training job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,413 per year, or $23.8 per hour.

Call Center Operator - Call Center - PRN

Womans Hospital Foundation

Baton Rouge, LA • On-site

$16 - $20.03/hr

Part-time

Posted 12 days ago

Job description

The call center operator will answer incoming calls to PBX and physicians answering service and processes them accordingly. Monitor alarms and handle emergency codes for hospital. Prioritize calls for physicians and patients. This role is on-site at Woman's Hospital. Remote work is not available.

Requirements:

  • High school diploma or equivalent.
  • Two years telecom, answering service, or call center experience. 
  • Two years customer service-related experience and basic PC knowledge.

Responsibilities:

  • Answers all calls in a friendly manner using the proper greeting as trained per type of incoming call.
  • Determine the caller’s need and offer the best solution to help the caller.
  • Calls will be transferred, information given or a message will be taken electronically in accordance with the specific training given.
  • Upon notification of an emergency situation, the operator will contact the code teams and follow code procedures.
  • Contact physicians to relay messages electronically in accordance with procedures trained.
  • Each message is treated as a legal document with recordings and audits every 12 hours.  Fast typing is required to get complete and accurate information.
  • Contact and relay messages to physicians using the correct procedure in accordance with individual doctor instructions.
  • Use the electronic system to communicate pertinent physician information including temporary instructions, doctor's locations etc.
  • Work well with team mates and communicate information to co-workers.
  • Complete the message information immediately after conveying messages to physicians. Ensure all messages are delivered to physicians in a defined time period or escalate.
  • New staff member will be required to work each shift for a few days during the first few weeks to understand how all shifts work and the impact they make on the whole  team.
  • Hurricanes, inclement weather situations and staff shortages due to sickness, training or vacations may offer extra work if available.
  • New staff member will know their schedule 6 weeks in advance and will never work the same holiday 2 years in a row unless requested.
  • Be on time or early, put a smile in your voice for every call, be detailed, get along with the team members and you will be an asset to this great team.

Schedule:

PRN - Nights

Shifts ranging from 10:00 PM -8:00 AM

Pay Range:

Hourly/Non-Exempt

$16.00 - $20.03; based on work experience

A Work Experience with Purpose

Woman’s is one of the largest specialty hospitals in the country dedicated to the care of women and infants. Nationally recognized for exceptional patient care, innovative programs, and a supportive work environment, we consistently exceed state and national benchmarks for patient satisfaction—a reflection of our commitment to those we serve.

We’re home to Louisiana’s largest delivery service and perform thousands of procedures annually, including over 8,500 surgeries and 35,000 breast procedures. Woman’s was the first hospital in the Baton Rouge area to earn Magnet designation for nursing excellence, and we’re honored to be named one of Modern Healthcare’s Best Places to Work in Healthcare year after year.

We are proud of the care our staff provides to patients—and to one another—every day.

For more information or to contact our recruiting team, email us at hrjobs@womans.org.

Woman’s Hospital is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.

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