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Call Center Training Jobs in Georgia (NOW HIRING)

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.75/hr

Ongoing training and mentorship e. Access to full gym and a personal trainer 3 days per week f ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

Ongoing training and mentorship e. Access to full gym and a personal trainer 3 days per week f ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA

$13.50 - $17.75/hr

Ongoing training and mentorship e. Access to full gym and a personal trainer 3 days per week f ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

Ongoing training and mentorship e. Access to full gym and a personal trainer 3 days per week f ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.75/hr

Ongoing training and mentorship e. Access to full gym and a personal trainer 3 days per week f ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...

Confident Staff Solutions

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Training To get started quickly, click the link below to learn more about our company. Company ...

Confident Staff Solutions

Call Center Agent

Macon, GA · On-site

$14.50 - $19/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Training To get started quickly, click the link below to learn more about our company. Company ...

Confident Staff Solutions

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Training To get started quickly, click the link below to learn more about our company. Company ...

Confident Staff Solutions

Call Center Agent

Columbus, GA · On-site

$13.50 - $17.75/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Training To get started quickly, click the link below to learn more about our company. Company ...

Confident Staff Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Training To get started quickly, click the link below to learn more about our company. Company ...

Intralot

Call Center Operator

Peachtree Corners, GA · On-site

Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment ...

AnswerMTI

Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center AgentCompany: AMTI l Location: Atlanta, GA (In-Office)Pay: $16/hr l Hours ... No experience needed as we provide fully paid, hands-on training. What You'll Do:Handle incoming ...

Intralot

Call Center Operator

Duluth, GA · On-site

Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment ...

AYS

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent Location; Remote Job Overview: As a Call Center Agent at AYS Inc, you will be ... training and development programs - Positive and supportive work environment AYS Inc is an equal ...

MCI Careers

Call Center Supervisor

Savannah, GA

Collaborate with departments such as QA, Training, IT, and Recruiting. * Implement and audit ... Familiarity with call center tools and technologies for KPI and SLA management. * Effective ...

MCI Careers

Call Center Supervisor

Savannah, GA

$40K/yr

Collaborate with departments such as QA, Training, IT, and Recruiting. * Implement and audit ... Minimum of 3 years of total call center experience or 1 year in a management role. * Associate ...

MCI Careers

Call Center Supervisor

Savannah, GA · On-site

Collaborate with departments such as QA, Training, IT, and Recruiting. * Implement and audit ... Familiarity with call center tools and technologies for KPI and SLA management. * Effective ...

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Call Center Training information

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How much do call center training jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for call center training in Georgia is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $22.31 per hour, depending on experience, location, and employer.

What is a call center training?

A Call Center Training job involves designing, delivering, and evaluating training programs for customer service representatives. Trainers teach employees about company policies, customer interaction techniques, and technology used in call centers. They also provide coaching to improve communication skills and problem-solving abilities. The role ensures that agents are well-prepared to handle customer inquiries efficiently and professionally.

What are the key skills and qualifications needed to thrive in call center training?

To excel in Call Center Training, you need expertise in customer service best practices, adult learning principles, and experience in designing and delivering training programs, often supported by a bachelor's degree or relevant certifications. Familiarity with learning management systems (LMS), call center software, and quality monitoring tools is often required. Strong communication, patience, adaptability, and motivational skills help trainers connect with diverse trainees and foster effective learning. These competencies are crucial for ensuring new hires are well-prepared to meet call center standards, enhancing both employee performance and customer satisfaction.

What are some common challenges faced by call center trainers, and how are they addressed?

One of the most common challenges for Call Center Trainers is engaging trainees with different learning styles and experience levels while delivering complex information effectively. Trainers often overcome this by incorporating interactive activities, real-world scenarios, and feedback sessions to encourage participation and comprehension. Managing large groups and adapting training materials for both in-person and remote sessions is also essential. By fostering an inclusive learning environment and providing ongoing support, trainers help ensure all employees are equipped to excel in their roles.

What are the most commonly searched types of Call Center Training jobs in Georgia?

The most popular types of Call Center Training jobs in Georgia are:

What are popular job titles related to Call Center Training jobs in Georgia?

For Call Center Training jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Call Center Training jobs in Georgia look for?

The top searched job categories for Call Center Training jobs in Georgia are:

What cities in Georgia are hiring for Call Center Training jobs?

Cities in Georgia with the most Call Center Training job openings:

Call Center Training jobs near you
Infographic showing various Call Center Training job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,446 per year, or $20.9 per hour.

Call Center Representative

Serenity Mental Health Centers

Sandy Springs, GA • On-site

$19.50/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Call Center Representative – Customer Support

Location: Sandy Springs, GA
Employment Type: Full-Time (Part-Time available after training)
Compensation: Starting at $16.50/hour, with growth up to $19.50/hour within 6 months

Overview

Join a high-volume inbound call center where your communication skills and professionalism drive results.

In this role, you’ll handle inbound calls from customers who have already expressed interest, answer questions, and guide them through next steps with confidence and clarity. This is a structured, script-supported environment where quality, consistency, and customer experience are key.

No industry-specific experience required — paid training provided.

What You’ll Do

  • Handle a high volume of inbound calls from prospective and existing customers
  • Schedule appointments and manage calendars with accuracy and efficiency
  • Follow structured scripts and workflows while adapting naturally to conversations
  • Guide hesitant callers using professional, solutions-focused communication
  • Convert inbound inquiries into scheduled appointments
  • Verify customer information and enter data accurately into a CRM system
  • Respond to questions and resolve concerns in a calm, professional manner
  • Escalate complex situations appropriately while maintaining a positive experience
  • Collaborate with internal teams to ensure smooth handoffs and follow-through

What This Role Feels Like

  • Fast-paced call center environment with consistent call volume throughout the day
  • Structured workflows with clear expectations and performance metrics
  • A role where how you communicate matters just as much as what you do
  • High standards for professionalism, accuracy, and customer experience

What We’re Looking For

  • High school diploma or GED
  • Experience in a customer service or call center environment preferred
  • Comfortable handling high call volume and working on the phone throughout the day
  • Strong verbal and written communication skills
  • Ability to stay calm, organized, and professional under pressure
  • Basic computer skills and experience with data entry and systems (CRM experience a plus)

Preferred Background

  • Call center or inbound sales/support experience
  • Hospitality, retail, or other high-touch customer service roles
  • Experience working in metrics-driven or performance-based environments

About You

You’ve worked in environments where customer interactions moved quickly and quality still mattered. You’re comfortable following a process, staying organized, and keeping a professional tone — even during busy or challenging calls.

You take pride in clear communication, accuracy, and delivering a strong customer experience every time.

Training & Schedule

  • Paid training required: 4 consecutive weeks, 40 hours per week
  • After training, flexible scheduling with full-time or part-time options available

Compensation & Benefits

  • Starting at $16.50/hour with growth to $19.50/hour within 6 months
  • $1.00/hour bilingual differential (Spanish/English)
  • Health, dental, and vision coverage (majority employer-paid)
  • 401(k) retirement plan
  • Paid time off: 10 days (15 after first year) + 10 paid holidays
  • Flexible scheduling options

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.