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Call Center Sales Manager Jobs in Boca Raton, FL

TurboDebt

Sales Representative

Fort Lauderdale, FL · On-site

Join Our Winning Team as a Call Center Sales Rockstar! Are you ready to turn conversations into ... Manage your schedule and lead database like a pro, ensuring your enrollment goals are met while ...

Taylor

Call Center Representative

Pompano Beach, FL · On-site

$18/hr

The Call Center Representative is responsible for delivering highquality client support by ... Manage customer inquiries and service requests from first contact through successful resolution

Guardian Recovery

CALL CENTER REP

Delray Beach, FL · On-site

$50K - $60K/yr

High School or GED Required EXPERIENCE: 1 year of previous sales experience or admissions preferred ... Familiarity with CRM and EMR systems. * Knowledge of health insurance carriers & benefits.

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All JobsCall Center Sales JobsCall Center Sales Manager JobsCall Center Sales Manager Jobs in Boca Raton, FL

Call Center Sales Manager information

See Boca Raton, FL salary details

$28K

$60.6K

$103.9K

How much do call center sales manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for call center sales manager in Boca Raton, FL is $60,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $71,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by call center sales managers, and how can they be addressed?

Call Center Sales Managers often face challenges such as maintaining high team morale in a fast-paced environment, meeting aggressive sales targets, and managing high staff turnover. To address these, successful managers focus on regular coaching, creating incentive programs, and fostering a collaborative team culture. They also work closely with HR and training departments to ensure agents are well-prepared and supported, helping to improve retention and achieve business goals.

What is the difference between Call Center Sales Manager vs Customer Service Supervisor?

AspectCall Center Sales ManagerCustomer Service Supervisor
Primary FocusDriving sales and revenue through call center teamsEnsuring customer satisfaction and resolving issues
Required SkillsSales techniques, leadership, performance managementCustomer service skills, conflict resolution, communication
Work EnvironmentSales-driven call center, target-orientedCustomer support environment, service-focused
Common CertificationsSales certifications, leadership trainingCustomer service certifications, communication courses

The main difference between a Call Center Sales Manager and a Customer Service Supervisor lies in their primary objectives. The Sales Manager focuses on increasing sales and revenue, while the Supervisor emphasizes customer satisfaction and issue resolution. Both roles require strong communication skills, but their work environments and performance metrics differ significantly.

What are the key skills and qualifications needed to thrive as a call center sales manager?

To thrive as a Call Center Sales Manager, you need strong leadership, sales acumen, and experience in customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, call center software, and performance analytics tools is typically required. Exceptional communication, motivational skills, and the ability to resolve conflicts make candidates stand out in this role. These skills ensure effective team management, high sales performance, and excellent customer satisfaction in a fast-paced environment.

How much do call center sales managers make in the US?

Call center sales managers in the US typically earn an average salary of around $60,000 to $90,000 per year, depending on experience, location, and company size. Higher salaries are common in larger organizations or in regions with a higher cost of living, and managerial roles often require strong leadership and sales skills.

What does a call center sales manager do?

A Call Center Sales Manager oversees the sales operations within a call center, managing teams of sales agents to achieve performance targets and deliver excellent customer service. They are responsible for setting sales goals, developing training programs, monitoring key metrics, and implementing strategies to improve sales performance. Additionally, they handle hiring, coaching, and evaluating staff, ensuring compliance with company policies and industry regulations. Their role is crucial in maximizing revenue and maintaining a motivated, high-performing team.

What cities near Boca Raton, FL are hiring for Call Center Sales Manager jobs?

Cities near Boca Raton, FL with the most Call Center Sales Manager job openings:

Infographic showing various Call Center Sales Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $60,576 per year, or $29.1 per hour.

Call Center Representative

Florida Window & Door

Lake Worth Beach, FL

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

$15/hr Guaranteed Pay + Uncapped Bonuses!

Earn Up to $55 Per Demo Completed!

On-Site Appointment Setter Position (Not Remote)

Florida Window & Door is a leader in the home improvement industry, specializing in the installation of high-quality impact windows and doors. We are currently looking for a dedicated and enthusiastic Call Center Representative to join our team. This role involves interacting with potential customers who are interested in our products and services, offering them excellent customer service, and ensuring their inquiries are addressed promptly and effectively.

Key Responsibilities:

  • Answer outbound calls from prospective customers with a positive attitude and actively listen to their needs.
  • Provide detailed information regarding our products, services, and installation processes.
  • Utilize a CRM system to document customer interactions and track leads.
  • Schedule appointments for estimates and consultations while maintaining a high level of customer satisfaction.
  • Assist with customer follow-ups to ensure they have all necessary information and support.
  • Collaborate with team members to improve processes and customer interactions.

Requirements

  • Eligible to work in the United States.
  • Prior experience in outbound calling, telesales, vacation sales, timeshares, or appointment setting is a plus.
  • Experience using a CRM platform is a plus.
  • Comfortable working with call scripts and call-tracking software is a plus.

Benefits

  • Paid training & growth opportunities.
  • Fun, energetic, supportive team culture.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Paid Time Off

Apply