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Call Center Sales Agents Jobs (NOW HIRING)

MCI Careers

Call Center Sales Manager

Wichita, KS · On-site

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... The Call Center Sales Manager is responsible for leading and optimizing all aspects of call center ...

MCI Careers

Call Center Sales Manager

Wichita, KS · On-site

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... The Call Center Sales Manager is responsible for leading and optimizing all aspects of call center ...

MCI Careers

Call Center Sales Manager

Wichita, KS · On-site

$60K/yr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... The Call Center Sales Manager is responsible for leading and optimizing all aspects of call center ...

MCI Careers

Call Center Sales Manager

Wichita, KS · On-site

$60K/yr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... The Call Center Sales Manager is responsible for leading and optimizing all aspects of call center ...

CUSTOMER CONNEXX LLC

Call Center Agent

Las Vegas, NV · On-site

$16 - $16.50/hr

Our Call Center Agents provide services to create or service existing client orders to create ... If you have at least six months of customer service experience (call center, sales, restaurant ...

ARCA RECYCLING INC

Call Center Agent

Las Vegas, NV

$16 - $16.50/hr

Our Call Center Agents provide services to create or service existing client orders to create ... If you have at least six months of customer service experience (call center, sales, restaurant ...

MCI Careers

Call Center Sales Manager

Las Cruces, NM · On-site

$50K - $60K/yr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you ...

MCI Careers

Call Center Sales Manager

Las Cruces, NM · On-site

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you ...

MCI

Call Center Sales Manager

Las Cruces, NM · On-site

$50 - $70/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you ...

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Call Center Sales Agents information

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How much do call center sales agents jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call center sales agents in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Call Center Sales Agents vs Customer Service Representatives?

AspectCall Center Sales AgentsCustomer Service Representatives
Primary RoleSell products/services over the phoneAssist customers with inquiries and support
Required SkillsSales techniques, persuasion, communicationProblem-solving, communication, patience
Work EnvironmentCall centers, outbound/inbound callsCall centers, inbound calls, support centers
Common CertificationsSales training, communication skillsCustomer service certifications, communication skills

While both roles involve phone-based communication, Call Center Sales Agents focus on selling products or services, requiring sales skills and persuasion techniques. Customer Service Representatives primarily handle inquiries and support, emphasizing problem-solving and customer satisfaction. Both roles often work in similar environments and may share some certifications, but their core responsibilities differ significantly.

How do you become a call center sales agent?

To become a call center sales agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Many employers provide on-the-job training, and having sales or customer service experience can be advantageous. Some positions may require familiarity with specific CRM software or sales techniques.

How much do call center sales agents get?

Call center sales agents typically earn an average hourly wage ranging from $12 to $20, with annual salaries between $25,000 and $45,000 depending on experience, location, and performance bonuses. Many roles also include commissions or incentives based on sales targets, which can increase overall earnings.

What does a call center sales agent do in a call center?

A call center sales agent is responsible for contacting potential customers, explaining products or services, and persuading them to make purchases or sign up. They use communication skills and sales techniques to meet sales targets and often work with customer relationship management (CRM) tools in a fast-paced environment.
More about Call Center Sales Agents jobs

What job categories do people searching Call Center Sales Agents jobs look for?

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Call Center Sales Agents jobs near you
Infographic showing various Call Center Sales Agents job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Supervisor

Cedar Riverside People'

Minneapolis, MN • On-site

$25 - $28/hr

Full-time

Re-posted 28 days ago

Job description

About the Role:

The Call Center Supervisor plays a pivotal role in overseeing daily operations within a busy call center environment to ensure exceptional customer service and achievement of performance targets. This position is responsible for managing a team of call center agents, providing guidance, coaching, and support to optimize their productivity and professional development. The supervisor monitors call center metrics closely, analyzing data to identify trends and implement strategies that improve efficiency and customer satisfaction. Additionally, the role involves coordinating outbound calling campaigns and collaborating with sales teams to drive center sales objectives. Ultimately, the Call Center Supervisor ensures that operational goals are met while fostering a positive and motivating work environment.

Minimum Qualifications:

  • Proven experience working in a call center environment, preferably in a supervisory or team lead role.
  • Strong oral and verbal communication skills with the ability to effectively interact with customers and team members.
  • Demonstrated knowledge of call center metrics and performance management.
  • Ability to manage outbound calling campaigns and understand sales processes within a call center.
  • Proficiency in call center management software and related technology.

Preferred Qualifications:

  • Bachelor’s degree in Business Administration, Communications, or a related field.
  • Experience with CRM systems and workforce management tools.
  • Background in sales or customer service within a call center setting.
  • Certification in call center management or leadership training.
  • Bilingual abilities to support diverse customer bases.

Responsibilities:

  • Supervise and support call center agents during inbound and outbound calls to maintain high-quality customer interactions.
  • Monitor key performance indicators such as call volume, average handle time, and customer satisfaction scores to ensure targets are met.
  • Conduct regular coaching sessions and performance reviews to develop team members’ skills and address any performance issues.
  • Coordinate outbound calling initiatives to maximize sales opportunities and meet revenue goals.
  • Collaborate with management to develop and implement process improvements and training programs.
  • Manage scheduling and staffing to ensure adequate coverage during peak call times.
  • Handle escalated customer issues and provide timely resolutions to maintain service excellence.

Skills:

The required skills such as call center management and understanding of call center metrics are essential for monitoring team performance and driving continuous improvement. Oral and verbal communication skills are used daily to provide clear instructions, deliver feedback, and resolve customer issues effectively. Experience with outbound calling and center sales enables the supervisor to lead sales initiatives and motivate agents to meet targets. Familiarity with the call center environment allows the supervisor to anticipate operational challenges and implement efficient workflows. Preferred skills like CRM proficiency and bilingual communication enhance the supervisor’s ability to manage customer relationships and support a diverse team, contributing to overall success.


08:00 am to 05:00 pm
40 hours per week