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Call Center Representative Jobs in Springfield, MO

Altitude Development Group

Sales Representative

Nixa, MO · On-site

$76K - $121K/yr

Ideally, we are looking for candidates with previous sales experience who have outgrown working in a call center or door-to-door sales environment and want to level up their professional careers.

AGCU

Member Care Representative I

Springfield, MO · On-site

Do you have teller experience and experience working in a call center for a financial institution, where service , not sales, is the focus? * You have Symitar experience (Jack Henry Episys Quest)

Superior Life

Sales Representative

Springfield, MO · Remote

Sales Representative We're looking for remote part time or full time independent sales ... call interview to learn more about you and discuss details on this rare opportunity. www ...

Burrell Center Inc

Client Access Representative

Republic, MO · On-site

$15.25 - $20.75/hr

A Client Access Representative is responsible for performing complex/multiple clerical support ... Answer phone system, handle and/or direct call to appropriate area; place calls as requested by ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Springfield, MO

Call Center Representative information

See Springfield, MO salary details

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How much do call center representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call center representative in Springfield, MO is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
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Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Springfield, MO as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,890 per year, or $16.3 per hour.

Retail Lead Generator

Air Services Heating, Cooling, Plumbing & Electrical

Springfield, MO • On-site

$23/hr

Part-time

Re-posted 5 days ago

Job description

Overview
At Air Services we are a family-operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
Are you looking for a part-time position with the ability to earn up to $200+ working 5-6-hour shifts? Then this could be the PERFECT position for YOU! Air Services has an exciting opportunity for Weekend Event Leaders/Customer Service Experts!
We are building a team of top-notch weekend event staff to work in select Big Box Home Improvement stores in Branson! We are looking for fun, outgoing, energized, MONEY MOTIVATED individuals to join our team! We offer GENEROUS HOURLY pay with UNCAPPED COMISSION that's paid weekly!
What you will do:
As a weekend event leader, you will be driving brand awareness by having face to face conversations with potential customers about their heating and cooling needs with our contracted retail stores!
Participating and helping to build our brand at Home Shows, Festivals, and Community Engagement Events will also be a part of this role.
No appointment setting! You will be gathering homeowner's information which is then submitted through our portal! Our team of call center representatives will then reach out to customers to set them up a date and time that works best for them! We offer FREE in-home estimates for heating and cooling replacements and Water treatment Systems. We also offer greatly discounted seasonal safety maintenance checks on their heating and cooling units!
What WE offer:
  • Guaranteed base hourly pay PLUS weekly commissions and monthly bonuses!
  • The ability to make up to $200 per shift!!
  • Comfortable retail environment, work inside a big box store
  • A great Company and a Rewarding place to work!

Schedules:
  • Weekends Only
  • Saturdays and/ or Sundays - You can work one weekend day a month OR every weekend! YOU CHOOSE! This is a great opportunity to make extra money without the stress of having to work every weekend!
  • Hours typically fall between 9am and 4pm!

What you bring:
  • Previous customer service, sales, brand ambassador, marketing, and/or home show experience.
  • Goal Oriented and MONEY MOTIVATED
  • Excellent communication skills.
  • Positive attitude.
  • Able to work independently or with a team!

Requirements:
  • Valid Driver's License (required)
  • To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.

Air Services is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Posted Min Pay Rate
USD $18.00/Hr.
Posted Max Pay Rate
USD $23.00/Hr.

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