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Call Center Representative Jobs in Fountain Inn, SC

Hyundai of Anderson SC

Internet Sales

Anderson, SC

$40K - $80K/yr

As a BDC (Business Development Center) Representative, you will play a vital role in the dealership ... Ability to handle high call volumes and follow up with multiple leads daily. * A self-motivated and ...

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Call Center Representative information

See Fountain Inn, SC salary details

$9

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How much do call center representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for call center representative in Fountain Inn, SC is $15.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.16 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
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What cities near Fountain Inn, SC are hiring for Call Center Representative jobs?

Cities near Fountain Inn, SC with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Fountain Inn, SC as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 2% Contract, and 2% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $33,255 per year, or $16 per hour.

Collections Call Center Representative

Global Lending Services

Greenville, SC

$17.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Global Lending Services rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Ready to Turn Conversations Into Solutions?

Do you thrive in a fast-paced, high-energy environment? Are you someone who enjoys a challenge, loves talking with people, and takes pride in helping customers find their way forward? If you're equal parts negotiator, problem-solver, and empathetic listener-this opportunity could be the perfect fit for you.

Quick Facts
 
Compensation: $17.25/hr plus monthly performance bonuses
Onsite: Greenville, SC
Schedule: Fixed 40 hours/week - Regular, predictable attendance required
  • No Sundays
  • One night per week (12PM-8PM)
  • Every 4th rotating Friday (9AM-7PM)
  • Every 4th rotating Saturday (8AM-12PM) with 9 hour shifts during the week (8AM-6PM and 10AM-8PM) - one scheduled day off in the week 
What You'll Do

As a Call Center Representative in Collections, you'll manage a portfolio of auto loan accounts, connect with customers to understand their situation, and work collaboratively to create win-win payment solutions. You'll make up to 200 outbound calls per day, and on average will speak with 20 customers regarding their delinquent accounts while building positive relationships. 

If you're motivated by goals, enjoy meaningful customer interactions, and want to be part of a team that supports your success, we'd love to hear from you!

What You'll Bring
  • High school diploma or equivalent.
  • Excellent interpersonal skills: friendly, tactful, empathetic, and able to influence and manage conflict.
  • Strong judgment and discretion with highly sensitive and confidential information.
  • Proficient computer skills with internet and standard business tools (Microsoft Office); quick to learn new system.
  • Ability to build cross-functional partnerships and maintain positive customer relationships.
  • Active listening skills; comfortable probing and asking targeted questions to gather information.
  • Strong verbal and written communication with internal and external customers.
  • Team player who can adapt in a fast-paced, changing environment.
  • Excellent organization and attention to detail; able to manage multiple priorities.
  • Commitment to GLS core values and key competencies.
Work Environment
  • This role is phone- and computer-based, requiring the employee to be seated for extended periods.
  • Frequent speaking and close visual work, including reading data, screens, and documents.
Benefits and Perks
  • Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
  • 401K with employer match and 100% immediate vesting
  • Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
  • Paid Volunteer Time Off (VTO) Annually
  • Tuition Reimbursement
  • Parental Leave
  • Business casual work environment
About GLS
  • Join over 1,000 colleagues who "Care Deeply and Think Boldly" in a positive, adaptive culture that celebrates success and impact. GLS is proud to be recognized by Inc. 5000 as one of the nation's fastest-growing private companies.
$17.25 - $17.25 an hour
2023 California Applicant Privacy Notice
GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees
Please visit www.glsauto.com for information about our great company and other amazing opportunities
 
Applicants have rights under Federal Employment Laws
Family and Medical Leave Act (FMLA) 
Equal Employment Opportunity (EEO) 
Employee Polygraph Protection Act (EPPA) 
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