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Call Center Representative Jobs in Foley, AL (NOW HIRING)

Signius.com

Part-Time Call Center Agent

Mobile, AL · On-site

$17 - $20/hr

Part-Time Call Center Agent Company: Signius Location: Mobile, AL (In-Office) Pay: $17-$20/hr Hours: Part-Time Requires 1 weekend day (Sat/Sun) and Holidays Signius is hiring Part-Time Call Center ...

Joe Bullard

Buy Center Representative

Mobile, AL · On-site

$16 - $19.75/hr

About Company: Joe Bullard Automotive has been a trusted name in the Gulf Coast Automotive Industry since 1955. Currently operated by our third-generation owner, we have expanded to include seven ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Foley, AL

Call Center Representative information

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How much do call center representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for call center representative in Foley, AL is $15.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.44 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
More about Call Center Representative jobs

What cities near Foley, AL are hiring for Call Center Representative jobs?

Cities near Foley, AL with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Foley, AL as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $31,885 per year, or $15.3 per hour.

Part-Time Call Center Agent

Signius.com

Mobile, AL • On-site

$17 - $20/hr

Other

Posted 4 days ago

Job description

Part-Time Call Center Agent

Company: Signius Location: Mobile, AL (In-Office)

Pay: $17-$20/hr Hours: Part-Time Requires 1 weekend day (Sat/Sun) and Holidays

Signius is hiring Part-Time Call Center Agents to assist callers during critical moments – from medical inquiries to locksmith requests. We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands-on training.

What You'll Do:

  • Handle incoming calls with a warm, helpful attitude.
  • Take accurate messages, transfer calls, and/or relay key information.
  • Use our call processing system to prioritize customer needs efficiently.

What We're Looking For:

  • Friendly, upbeat, and professional communication skills.
  • Strong English spelling and grammar.
  • Basic computer proficiency and typing speed of 35+ WPM.
  • Reliable attendance and strong work ethic.

Signius is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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