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Call Center Rep Jobs in Virginia (NOW HIRING)

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Call Center Rep information

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$10

$17

$24

How much do call center rep jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for call center rep in Virginia is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.09 per hour, depending on experience, location, and employer.

What call center pays the most?

Call center representatives working for large corporations in specialized industries such as technology, finance, or healthcare tend to earn higher salaries, especially with advanced skills or bilingual abilities. Supervisory or managerial roles within call centers also offer higher pay. Compensation varies based on location, experience, and company size.

What are Call Center Reps?

Call Center Representatives, often called call center reps, are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. Their primary goal is to ensure customer satisfaction and maintain a positive company image. Call center reps may work in various industries, including customer service, technical support, sales, and healthcare.

What job makes $10,000 a month without a degree?

A call center representative typically does not earn $10,000 a month without significant experience, specialized skills, or working in high-paying industries such as tech or finance. High earnings in this role are uncommon and usually require advanced sales skills, management positions, or working for large corporations with performance-based bonuses.

What is the difference between Call Center Rep vs Customer Service Associate?

AspectCall Center RepCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, often in office settingsRetail stores, offices, or remote
Employer & Industry UsageTelecommunications, finance, techRetail, hospitality, healthcare
Common Search & ComparisonCustomer support via phoneCustomer assistance in person or online

While both roles involve assisting customers, Call Center Reps primarily handle inbound or outbound calls in call center environments, focusing on telecommunication or service industries. Customer Service Associates often work in retail or face-to-face settings, providing direct customer support. The roles share similar credentials but differ mainly in work environment and industry focus.

How can I become a call center rep?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software or CRM tools can be beneficial, and some employers may require basic computer skills or a background check.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Patience, problem-solving, and a positive attitude help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What are some common challenges faced by Call Center Reps, and how can they be managed effectively?

Call Center Reps often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To succeed, it's important to develop strong communication and problem-solving skills, maintain a calm and positive attitude, and make use of available support resources like team leads or knowledge bases. Regular feedback sessions and teamwork also play a crucial role in overcoming these challenges and building resilience in this fast-paced environment.

How can I make $2000 a week working from home?

A call center representative can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks that pay higher rates or bonuses. Developing strong communication skills, gaining experience, and working for companies that offer performance-based incentives or premium pay can help increase earnings. However, reaching this income level consistently may require additional skills, certifications, or working multiple positions simultaneously.
What cities in Virginia are hiring for Call Center Rep jobs? Cities in Virginia with the most Call Center Rep job openings:
Call Center Rep jobs near you
Infographic showing various Call Center Rep job openings in Virginia as of June 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 71% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,937 per year, or $17.8 per hour.
Call Center Representative

Call Center Representative

Professional Moving & Storage INC

Virginia Beach, VA

$14.25 - $17.75/hr

Other

Posted 10 days ago

Job description

Call Center Representative

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Apply