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Call Center Rep Jobs in Oregon (NOW HIRING)

OnPoint Community CU

Contact Center Rep

Portland, OR · On-site

$22.25/hr

Our Contact Center team sits in our Clackamas Operations Contact Center and are the first line of ... Effectively handle high inbound call volume while representing Credit Union in a friendly and ...

Onpoint

Contact Center Rep

Portland, OR · On-site

$22.25/hr

Contact Center Representative Not just a Customer Service Representative, but a Contact Center ... Effectively handle high inbound call volume while representing Credit Union in a friendly and ...

DaBella

Part Time Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

DaBella Exteriors Careers

Part Time Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

Dabella

Part Time Call Center

Hillsboro, OR

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

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Showing results 41-60

All JobsCall Center Rep JobsCall Center Rep Jobs in Oregon

Call Center Rep information

See Oregon salary details

$11

$18

$26

How much do call center rep jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for call center rep in Oregon is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.34 per hour, depending on experience, location, and employer.

What is a call center rep?

Call Center Representatives, often called call center reps, are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. Their primary goal is to ensure customer satisfaction and maintain a positive company image. Call center reps may work in various industries, including customer service, technical support, sales, and healthcare.

What is the difference between Call Center Rep vs Customer Service Associate?

AspectCall Center RepCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, often in office settingsRetail stores, offices, or remote
Employer & Industry UsageTelecommunications, finance, techRetail, hospitality, healthcare
Common Search & ComparisonCustomer support via phoneCustomer assistance in person or online

While both roles involve assisting customers, Call Center Reps primarily handle inbound or outbound calls in call center environments, focusing on telecommunication or service industries. Customer Service Associates often work in retail or face-to-face settings, providing direct customer support. The roles share similar credentials but differ mainly in work environment and industry focus.

What are the key skills and qualifications needed to thrive as a call center rep?

To thrive as a Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Patience, problem-solving, and a positive attitude help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What are some common challenges faced by call center reps, and how can they be managed effectively?

Call Center Reps often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To succeed, it's important to develop strong communication and problem-solving skills, maintain a calm and positive attitude, and make use of available support resources like team leads or knowledge bases. Regular feedback sessions and teamwork also play a crucial role in overcoming these challenges and building resilience in this fast-paced environment.
What cities in Oregon are hiring for Call Center Rep jobs? Cities in Oregon with the most Call Center Rep job openings:
Call Center Rep jobs near you
Infographic showing various Call Center Rep job openings in Oregon as of August 2026, with employment types broken down into 2% As Needed, 66% Full Time, 30% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,391 per year, or $18.9 per hour.

Pharmacy Technician Call Center Representative

Kroger Health & Wellness

Portland, OR • On-site

$19 - $23.50/hr

Full-time

Re-posted 15 days ago

Job description

Be part of a team of pharmacists and pharmacy technicians working in a call center pharmacy, providing customer service for Postal Prescription Services patients. Includes answering and placing calls to patients and providers, as well as prescription entry and billing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
  • H
    • igh School Diploma or GED
  • P
    • harmacy Technician Certification within two years of employment
  • M
    • ust be 18 years of age
  • A
    • bility to work in a fast-paced environment
  • D
    • emonstrated ability to maintain confidentiality and protect sensitive information
    Desired
  • A
    • ny pharmacy experience
  • A
    • ny call center experience
  • U
    • nderstand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same
  • T
    • ake customer calls and provide accurate, satisfactory answers to their queries and concerns.
  • D
    • e-escalate situations involving dissatisfied customers, offering patient assistance and support
  • A
    • chieve and maintain productivity levels consistent with contact center standards
  • U
    • tilize Pharmacy applications and vendor platforms for data entry and to optimize patient care
  • C
    • ollaborate on multi-level communication with patient, pharmacy, provider and insurance to deliver comprehensive care
  • A
    • ddress patient inquiries received directly through PPS telephone number
  • M
    • aintain a current national and/or state registration, certification, or license depending on state requirements
  • S
    • upport company health and wellness initiatives
  • R
    • eview customer or client accounts, providing updates and information about billing, shipping, and other account items
  • C
    • ollaborate with other call center professionals to improve customer service
  • H
    • elp to train new employees and inform them about the company's customer management policies
  • M
    • ust be able to perform the essential job functions of this position with or without reasonable accommodation

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