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Call Center Rep Jobs in Oregon (NOW HIRING)

Women's Care

Call Center Representative

Eugene, OR

$17.96 - $21.64/hr

Our busy women's health clinic is searching for a Call Center Representative who thrives in a fast-paced environment, enjoys helping patients, and can keep their cool when the phones are ringing ...

Women's Care, P.C.

Call Center Representative

Eugene, OR · On-site

$17.96 - $21.64/hr

Our busy women's health clinic is searching for a Call Center Representative who thrives in a fast-paced environment, enjoys helping patients, and can keep their cool when the phones are ringing ...

Skill Demand

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Call Center Representative

Portland, OR · On-site

$45K - $55K/yr

Call Center Representative Location: Portland Metro Area Hybrid Position: Monday & Friday Remote, Tuesday-Thursday Downtown Portland Office Salary Range: $45,000-$55,000 About the Role Skill Demand ...

Pldi

Call Center Representative

Tigard, OR · On-site

$17 - $21.25/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Pldi

Call Center Representative

Tigard, OR

$17 - $21.25/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Gateway Communications

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Call Center Representative

Gresham, OR · On-site

$18 - $20/hr

Call Center Representative (Fundraising for Charities) $18 - $20!!!!! HIRING NOW - Love what you do and the team you do it with! NE Portland - Gateway Communications Compensation $18 to $20 Hourly ...

Gateway Communications

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Call Center Representative

Portland, OR · On-site

$18 - $20/hr

Call Center Representative (Fundraising for Charities) $18 - $20!!!!! HIRING NOW - Love what you do and the team you do it with! NE Portland - Gateway Communications Compensation $18 to $20 Hourly ...

Wolfers Inc

Call Center Representative

Wilsonville, OR · On-site

$20 - $25/hr

As a Call Center Representative, you'll be the friendly voice that welcomes our customers when they call in. You will help schedule appointments, answer questions, and make sure every customer feel ...

DaBella

Call Center Representative

Hillsboro, OR · On-site

$17.50 - $21.75/hr

... call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join the revolution at #97124CC

Skill Demand

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Inbound Call Center Representative

Portland, OR · On-site

$45K - $55K/yr

We are seeking a highly organized and customer-focused Call Center Representative to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, communicates ...

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Call Center Rep information

See Oregon salary details

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How much do call center rep jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for call center rep in Oregon is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.34 per hour, depending on experience, location, and employer.

What are Call Center Reps?

Call Center Representatives, often called call center reps, are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. Their primary goal is to ensure customer satisfaction and maintain a positive company image. Call center reps may work in various industries, including customer service, technical support, sales, and healthcare.

What is the difference between Call Center Rep vs Customer Service Associate?

AspectCall Center RepCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, often in office settingsRetail stores, offices, or remote
Employer & Industry UsageTelecommunications, finance, techRetail, hospitality, healthcare
Common Search & ComparisonCustomer support via phoneCustomer assistance in person or online

While both roles involve assisting customers, Call Center Reps primarily handle inbound or outbound calls in call center environments, focusing on telecommunication or service industries. Customer Service Associates often work in retail or face-to-face settings, providing direct customer support. The roles share similar credentials but differ mainly in work environment and industry focus.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Patience, problem-solving, and a positive attitude help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What are some common challenges faced by Call Center Reps, and how can they be managed effectively?

Call Center Reps often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To succeed, it's important to develop strong communication and problem-solving skills, maintain a calm and positive attitude, and make use of available support resources like team leads or knowledge bases. Regular feedback sessions and teamwork also play a crucial role in overcoming these challenges and building resilience in this fast-paced environment.
What cities in Oregon are hiring for Call Center Rep jobs? Cities in Oregon with the most Call Center Rep job openings:
Call Center Rep jobs near you
Infographic showing various Call Center Rep job openings in Oregon as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,391 per year, or $18.9 per hour.

Call Center Representative

Women's Care, P.C. - Staff

Eugene, OR • On-site

$17.96 - $21.64/hr

Full-time

Posted 18 days ago

Job description

Description:

You know that friend who can juggle three conversations, solve a problem, and still make someone feel heard? We’re looking for that person. Our busy women's health clinic is searching for a Call Center Representative who thrives in a fast-paced environment, enjoys helping patients, and can keep their cool when the phones are ringing, messages are flowing, and schedules are changing. If you love organization, teamwork, and making a difference in someone's day, we want to meet you.


About the Role:

This is a full-time opportunity working on-site at our 10 Coburg location in Eugene, OR. The position has an expectation of 40hrs per week (Monday – Friday), and we are proud to offer a great benefits package. Our Call Center Representative recruiting pay range is $17.96 - $21.64.


What will you do:

  • Handle inbound and outbound calls with professionalism and empathy.
  • Assist new and established patients with scheduling, rescheduling, and canceling appointments.
  • Assist patients with portal access.
  • Accurately record patient information, inquiries, and call details into the system.
  • Liaise between patients and healthcare providers to ensure efficient service delivery.
  • Follow up on pending patient requests and ensure timely resolution.
Requirements:

What do you need to bring to the role:

  • Education/Experience: High School Diploma/GED required and one year of call center experience in a professional environment preferred.

Competencies that matter to us:

Business Effectiveness: Exceptional organizational and time management skills including professional communication to ensure maximum productivity.


Personal Effectiveness: Strong personal work habits with a high level of accountability and self-management skills that enable desired outcomes. Easily able to adapt and maintain composure, effective at time priority and management, and able to respond to feedback constructively.


Interpersonal Effectiveness: Strong communication skills, a teamwork mindset, and well-developed interpersonal capabilities that enable successful interactions with others. Engages well with the team/patients through respectful and inclusive conduct.


About Women’s Care:

Women’s Care was founded in 1988 and is Lane County’s oldest independent physician group specializing in women’s health. We have six clinic locations within Lane County and hold ourselves to the highest possible standard of care delivery through compassion, respect, and professionalism. Women’s Care takes care of all patients, from adolescence to menopause, and is one of the area’s strongest advocates for women’s health.


Women’s Care is an equal opportunity employer.