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Call Center Rep Jobs in Arizona (NOW HIRING)

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Monogram Health Inc

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

LHH US

Call Center Rep

Mesa, AZ

$21 - $22/hr

Call Center Rep LHH Recruitment is partnering with a company near Mesa who is supporting a call center in their upcoming hiring. These roles are fully onsite, Monday-Friday, with a 6am start time.

LHH US

Call Center Rep

Mesa, AZ

$21 - $22/hr

Call Center Rep LHH Recruitment is partnering with a company near Mesa who is supporting a call center in their upcoming hiring. These roles are fully onsite, Monday-Friday, with a 6am start time.

Cardinale Auto Group

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

Cardinale Automotive Group is looking for a driven and personable Call Center Representative who thrives in a fast-paced, results-oriented environment. In this role, you'll connect with warm leads ...

Just Staffing

Call Center

Surprise, AZ · On-site

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ is a leading staffing agency that specializes in connecting talented individuals with rewarding ...

CardinaleWay Mazda - Mesa

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

Cardinale Automotive Group is looking for a driven and personable Call Center Representative who thrives in a fast-paced, results-oriented environment. In this role, you'll connect with warm leads ...

CoolSys

Representative 3, Call Center

Phoenix, AZ

$19.71 - $25.48/hr

The Call Center Representative 3 will lead a team of Call Center Representatives, ensuring a prompt and accurate processing of customer calls and emails in compliance with customers' requirements and ...

Russell Tobin

Call Center Representative

Tempe, AZ · On-site

$17 - $18/hr

The Call Center team is looking for talented associates that are eager to support our call center helping candidates get hired by Client. Call Center associates are the key experts in getting ...

CoolSys

Representative 3, Call Center

Phoenix, AZ

$19.71 - $25.48/hr

The Call Center Representative 3 will lead a team of Call Center Representatives, ensuring a prompt and accurate processing of customer calls and emails in compliance with customers' requirements and ...

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All JobsCall Center Rep JobsCall Center Rep Jobs in Arizona

Call Center Rep information

See Arizona salary details

$10

$16

$23

How much do call center rep jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for call center rep in Arizona is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What are Call Center Reps?

Call Center Representatives, often called call center reps, are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. Their primary goal is to ensure customer satisfaction and maintain a positive company image. Call center reps may work in various industries, including customer service, technical support, sales, and healthcare.

What is the difference between Call Center Rep vs Customer Service Associate?

AspectCall Center RepCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, often in office settingsRetail stores, offices, or remote
Employer & Industry UsageTelecommunications, finance, techRetail, hospitality, healthcare
Common Search & ComparisonCustomer support via phoneCustomer assistance in person or online

While both roles involve assisting customers, Call Center Reps primarily handle inbound or outbound calls in call center environments, focusing on telecommunication or service industries. Customer Service Associates often work in retail or face-to-face settings, providing direct customer support. The roles share similar credentials but differ mainly in work environment and industry focus.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Patience, problem-solving, and a positive attitude help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What are some common challenges faced by Call Center Reps, and how can they be managed effectively?

Call Center Reps often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To succeed, it's important to develop strong communication and problem-solving skills, maintain a calm and positive attitude, and make use of available support resources like team leads or knowledge bases. Regular feedback sessions and teamwork also play a crucial role in overcoming these challenges and building resilience in this fast-paced environment.
What cities in Arizona are hiring for Call Center Rep jobs? Cities in Arizona with the most Call Center Rep job openings:
Call Center Rep jobs near you
Infographic showing various Call Center Rep job openings in Arizona as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 15% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,719 per year, or $16.7 per hour.
Call Center Representative

Call Center Representative

TechOp Solutions International

Tucson, AZ • On-site

$14.75 - $18.50/hr

Full-time

Posted 26 days ago

Job description

TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client's operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.
Recruiter Note: Remote position, but Candidate must reside within Tucson, AZ or nearby cities.
Duties:
  • Answer and track incoming calls
  • Prepare and submit accurate, detailed reports in government systems
  • Accurately record all details in accordance with procedures
  • Conduct database and open-source research
  • Route and escalate calls appropriately
  • Other duties, as assigned

Requirements
  • 3 +years experience in a call center
  • HS Diploma Required. Associates Degree (preferred)
  • Proven ability to multitask simultaneously communicating and inputting data
  • Strong written and verbal communication skills
  • Proficiency with telephony systems, CRMs, and Microsoft Office Suite.
  • Experience in handling sensitive information

Benefits
TechOp Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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