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Call Center Rep Jobs in Gilbert, AZ (NOW HIRING)

Global Channel Management

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Monogram Health Inc

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Monogram Health, Inc

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Adelante Healthcare

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Representative Adelante Healthcare Center Support Office - Phoenix, AZ 85012 Overview Position Type Full Time Education Level HS Diploma from accredited school Category Health Care ...

Landings Credit Union

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

We're seeking for an energetic, people-first Call Center Representative to join our team! If you enjoy helping others, solving problems, and making someone's day a little easier, this could be the ...

Cardinale Auto Group

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

Cardinale Automotive Group is looking for a driven and personable Call Center Representative who thrives in a fast-paced, results-oriented environment. In this role, you'll connect with warm leads ...

RemX

Remote Healthcare Call Center Rep $16/hr

Phoenix, AZ · On-site +1

$16/hr

Call Center Representative Pay: $16/hr. Weekly Pay plus Benefits Schedule: Be available to work a shift between 7am-8pm CST Time. MON-FRI (8hr Shift + OT When needed). Equipment: Provided and Shipped ...

CoolSys

Representative 3, Call Center

Phoenix, AZ · On-site

$19.71 - $25.48/hr

The Call Center Representative 3 will lead a team of Call Center Representatives, ensuring a prompt and accurate processing of customer calls and emails in compliance with customers' requirements and ...

Cask & Schooner

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Collaborate with call center team members, sales team members, and other company departments to ensure overall customer and product satisfaction * Meet or exceed call quotas and sales assist quotas ...

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Call Center Rep information

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$10

$17

$24

How much do call center rep jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center rep in Gilbert, AZ is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is a call center rep?

Call Center Representatives, often called call center reps, are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. Their primary goal is to ensure customer satisfaction and maintain a positive company image. Call center reps may work in various industries, including customer service, technical support, sales, and healthcare.

What is the difference between Call Center Rep vs Customer Service Associate?

AspectCall Center RepCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, often in office settingsRetail stores, offices, or remote
Employer & Industry UsageTelecommunications, finance, techRetail, hospitality, healthcare
Common Search & ComparisonCustomer support via phoneCustomer assistance in person or online

While both roles involve assisting customers, Call Center Reps primarily handle inbound or outbound calls in call center environments, focusing on telecommunication or service industries. Customer Service Associates often work in retail or face-to-face settings, providing direct customer support. The roles share similar credentials but differ mainly in work environment and industry focus.

What are the key skills and qualifications needed to thrive as a call center rep?

To thrive as a Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Patience, problem-solving, and a positive attitude help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What are some common challenges faced by call center reps, and how can they be managed effectively?

Call Center Reps often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To succeed, it's important to develop strong communication and problem-solving skills, maintain a calm and positive attitude, and make use of available support resources like team leads or knowledge bases. Regular feedback sessions and teamwork also play a crucial role in overcoming these challenges and building resilience in this fast-paced environment.
What cities near Gilbert, AZ are hiring for Call Center Rep jobs? Cities near Gilbert, AZ with the most Call Center Rep job openings:
Call Center Rep jobs near you
Infographic showing various Call Center Rep job openings in Gilbert, AZ as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $37,138 per year, or $17.9 per hour.

Call Center Rep

Global Channel Management

Phoenix, AZ • On-site

$16 - $19.75/hr

Other

Re-posted 25 days ago

Job description

Call Center Rep

Phoenix, Arizona, United States

$ 18.00 - 19.00 (US Dollar)

Call Center Rep needs 6 months of call center experience

Call Center Rep requires:

  • Strong computer and phone skills. Ability to use web-based computer applications
  • Excellent communication skills both written and verbal, and internal personal skills
  • Able to manage telephone and chat customer interactions and convey confidence while resolving the customers issues.
  • Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.
  • Able to understand and accurately communicate customers needs, while demonstrating critical thinking and problem-solving skills.
  • Must be able to pass a background and drug test.
  • Must be 18 years or older
  • Must have a High School Diploma or GED
  • Must be able to type 30 wpm

Preferred:

SAP skills

Call Center Rep duties:

  • Assist with customer questions, inquiries, and issues related to accounts payable inquiries.
  • Take phone calls and answers chats/emails regarding accounts payables and bills.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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