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Call Center Outbound Jobs in Springfield, MO (NOW HIRING)

DC Materials Handler

Springfield, MO · On-site

$15.25 - $18.50/hr

Inbound, Outbound, Quality Assurance, etc.). Research inventory discrepancies. Keep all work areas ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

DC Materials Handler

Springfield, MO

$15.25 - $18.50/hr

Inbound, Outbound, Quality Assurance, etc.). Research inventory discrepancies. Keep all work areas ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

DC Materials Handler

Springfield, MO · On-site

$15.25 - $18.50/hr

Inbound, Outbound, Quality Assurance, etc.). Research inventory discrepancies. Keep all work areas ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

Dock Worker

Springfield, MO · On-site

$24.35 - $26.55/hr

... at the service center Perform pre-shift and post-shift inspection of dock equipment Regular ... If you need an accommodation to apply, call the number on the website.

Showing results 21-26

Call Center Outbound information

See Springfield, MO salary details

$11

$17

$27

How much do call center outbound jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call center outbound in Springfield, MO is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What does a call center outbound agent do?

A call center outbound agent makes outbound calls to customers or prospects to promote products, gather information, or follow up on previous interactions. They use scripts, customer data, and communication skills to achieve sales targets or customer engagement goals, often working with customer relationship management (CRM) tools. Strong communication, persistence, and the ability to handle rejection are important for this role.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

Infographic showing various Call Center Outbound job openings in Springfield, MO as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,568 per year, or $17.6 per hour.

Assistant Store manager - Springfield Mo.

Great Plains Specialty Finance Inc

Springfield, MO • On-site

Full-time

Re-posted 13 days ago


Job description

Job Description:

General Function / Summary:

As a financial services leader, we strive to make a difference in our customers' lives & the communities we serve.Our Assistant Store Managers are a front-line brand ambassador representing Check N Go, Allied Cash Advance, or Cash Store, all part of the CNG Holdings, Inc., family of companies.Our Assistant Store Managers embody the company's identity in behavior, values, and ethics in support of our mission.The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory excellence.

Essential Duties:

  • Serve and educate customers on the product portfolio by presenting all options for products and/ or services to customers that meet their needs.

  • Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve the issue directly with the customer.

  • Answer telephone inquiries in response to general questions, customer applications, requests, or other issues.

  • Perform outbound customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations.

  • Respond professionally and accurately to customers, explaining possible solutions and ensure the customer feels supported and valued.

  • Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints.

  • Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups.

  • Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies.

  • Perform customer verifications to validate information presented.

  • Process all transactions accurately and per company policy, including but not limited to loans, check cashing, and Net Spend.

  • Comply with federal and state regulations and Company policies and procedures.

  • Complete compliance trainings and quarterly I Agree timely.

  • Other duties as assigned.

    Minimum Education and Experience Required:

    • High school diploma, GED, or equivalent experience

    • 1+ year(s) of experience with sales, customer service, and/or cash handling preferred

    • Strong customer service, active listening, and verbal and written communication skills

    • Proficient in Microsoft Office programs

    • Ability to multitask, prioritize, and work in an autonomous environment

    • Must have own personal reliable transportation in compliance with published policy and procedure, this may not include public transportation, transportation from family or friends, must maintain a valid Driver's License and valid Automobile Insurance while employed by the company

    • Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused

      Physical Demands:

      • Call center/retail/office environment

      • Extensive cash handling

      • Extended phone usage

      • Long periods of standing

      • Extended viewing of computer screens and typing

      • Must be able to lift up to 50lbs, with or without reasonable accommodations

      Travel / Attendance:

      • Must be able to travel to all stores within the assigned district with personal vehicle

      • May be asked to travel to neighboring districts

      • May require overnight travel

      • Must work assigned shifts as scheduled

      Why Choose CNG Holdings, Inc.

      CNG Holdings Inc. (CNG) is headquartered in Cincinnati, Ohio, and is a respected leader in the financial services industry. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers' financial situations, thereby filling a need and delivering value to our customers.

      Our missionis to help and to educate our customers, while building and nurturing long-term relationships. We strive to make a difference in our customers' lives and the communities we serve.

      Our visionis to deliver innovative financial solutions that better fulfill our customers' unique financial needs so that they can build a better future for themselves and their families.

      CNG Holdings, Inc., associates and its brands are expected to create, deliver, and embrace our core values. These values ultimately define how we treat each other and our customers. We are inclusive, transparent, accountable and focused!

      Commitment to Diversity:

      We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

      This posting is intended to describe the general nature of the work anticipated to be performed and is not a comprehensive list of all responsibilities, duties and skills required for the position.