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Call Center Outbound Jobs in Ohio (NOW HIRING)

Sparkbit 360

Call Center Agent

Columbus, OH · On-site

$14 - $18.50/hr

Call Center Agent At Sparkbit 360, we believe that every brand has a story worth sharing, a message ... You will handle a high volume of inbound and outbound calls with professionalism and care ...

New

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... In this role, you will be responsible for managing inbound and outbound patient calls. Primary ...

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... In this role, you will be responsible for managing inbound and outbound patient calls. Primary ...

Southwoods Health

Call Center Specialist

Boardman, OH

$15.75 - $19.75/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... In this role, you will be responsible for managing inbound and outbound patient calls. Primary ...

Sparkbit 360

Call Center Representative

Cincinnati, OH

$17 - $26/hr

As a Call Center Representative, you will handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure an outstanding customer experience. Responsibilities: * Answer ...

Sparkbit 360

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

As a Call Center Representative, you will handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure an outstanding customer experience. Responsibilities: * Answer ...

Intralot

Call Center Operator

Strongsville, OH · On-site

One (1) year prior related customer service experience, preferably in a technical call center ... Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment ...

Alphabe Insight

Call Center Agent

Cincinnati, OH · On-site

$34K - $38K/yr

Call Center Agent Catch Vibe Voice is seeking a motivated and professional Call Center Agent to ... Handle inbound and outbound customer calls professionally and efficiently. * Provide accurate ...

Sparkbit 360

Call Center Agent

Columbus, OH

$16 - $27/hr

You will handle a high volume of inbound and outbound calls with professionalism and care ... Proven experience in a call center or customer service role preferred * Excellent verbal and ...

New

Alphabe Insight

Call Center Representative

Cincinnati, OH · On-site

$37K - $40K/yr

Call Center Representative Swift 7 Consultants is seeking a motivated and customer-focused Call ... Respond to inbound and outbound customer calls in a professional manner. * Provide accurate ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Columbus, OH Duration: 6+ Months Duties may include ... Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing ...

Alphabe Insight

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Call Center Representative At Elevare Branding, we believe that every customer interaction is an ... Handle inbound and outbound customer calls in a professional manner. * Provide accurate information ...

Great Day Improvements

Call Center Agents

Twinsburg, OH · On-site

$17/hr

Call Center Agents - Twinsburg, Ohio CALL CENTER AGENTS - TWINSBURG, OHIO PAID TRAINING, Up to $17 ... Make outbound calls to potential customers as necessary for various follow-up initiatives. · ...

Intralot

Call Center Operator (2)

Strongsville, OH · On-site

$16.50/hr

One (1) year prior related customer service experience, preferably in a technical call center ... Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment ...

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All JobsCall Center Outbound JobsCall Center Outbound Jobs in Ohio

Call Center Outbound information

See Ohio salary details

$12

$18

$28

How much do call center outbound jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for call center outbound in Ohio is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What does a call center outbound agent do?

A call center outbound agent makes outbound calls to customers or prospects to promote products, gather information, or follow up on previous interactions. They use scripts, customer data, and communication skills to achieve sales targets or customer engagement goals, often working with customer relationship management (CRM) tools. Strong communication, persistence, and the ability to handle rejection are important for this role.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are the most commonly searched types of Call Center Outbound jobs in Ohio? The most popular types of Call Center Outbound jobs in Ohio are:
What are popular job titles related to Call Center Outbound jobs in Ohio? For Call Center Outbound jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Call Center Outbound jobs in Ohio look for? The top searched job categories for Call Center Outbound jobs in Ohio are:
What cities in Ohio are hiring for Call Center Outbound jobs? Cities in Ohio with the most Call Center Outbound job openings:
Call Center Outbound jobs near you
Infographic showing various Call Center Outbound job openings in Ohio as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,219 per year, or $18.4 per hour.

Call Center Agent

Sparkbit 360

Columbus, OH • On-site

$14 - $18.50/hr

Other

Medical, Dental, Vision, PTO

Posted 2 days ago

New

Job description

Call Center Agent

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses thrive through meaningful connections, strategic planning, and impactful experiences.

Position Overview

We are seeking a dedicated and customer-focused Call Center Agent to join our dynamic team. In this role, you will be the frontline representative of our company, providing exceptional service and support to our valued customers. You will handle a high volume of inbound and outbound calls with professionalism and care, addressing inquiries, resolving issues, and ensuring overall customer satisfaction.

Responsibilities
  • Handle incoming calls and respond to customer inquiries promptly and professionally
  • Provide accurate information about products, services, and company policies
  • Resolve customer complaints and issues in a courteous and efficient manner
  • Document all call information and customer interactions accurately in the database
  • Follow up on customer requests and ensure timely resolution
Qualifications
  • High school diploma or equivalent; additional education is a plus
  • Proven experience in a call center or customer service role preferred
  • Excellent verbal and written communication skills
  • Ability to handle stressful situations and maintain professionalism
  • Strong problem-solving and conflict resolution skills
Benefits
  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • On-the-job training and professional development opportunities
  • Collaborative and supportive work environment

Join Sparkbit 360 in Columbus, OH and become part of a dynamic team dedicated to helping brands grow through creative marketing and meaningful connections.

Apply