Stanton, CA · On-site
$21/hr
Customer Service Representative - Call Center Operations Hourly Rate: $21 per hour This role supports customers through timely, accurate, and professional service in a fast-paced call center ...
Stanton, CA · On-site
$21/hr
Customer Service Representative - Call Center Operations Hourly Rate: $21 per hour This role supports customers through timely, accurate, and professional service in a fast-paced call center ...
Livermore, CA · On-site
$82K - $98K/yr
Manages and oversees daily operations and direct activities of call center personnel. * Ensures delivery of an excellent customer service experience, accuracy in collection and input of customer ...
Livermore, CA · On-site
$82K - $98K/yr
Manages and oversees daily operations and direct activities of call center personnel. * Ensures delivery of an excellent customer service experience, accuracy in collection and input of customer ...
Stanton, CA · On-site
$21/hr
Customer Service Representative - Call Center Operations Hourly Rate: $21 per hour This role supports customers through timely, accurate, and professional service in a fast-paced call center ...
Stanton, CA · On-site
$21/hr
Customer Service Representative - Call Center Operations Hourly Rate: $21 per hour This role supports customers through timely, accurate, and professional service in a fast-paced call center ...
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and ...
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and ...
$25 - $30/hr
We are seeking a motivated Call Center Lead to oversee our call center operations and drive revenue ... Opportunity to lead a team and make a direct impact on company revenue. Work in a dynamic, fast ...
$25 - $30/hr
We are seeking a motivated Call Center Lead to oversee our call center operations and drive revenue ... Opportunity to lead a team and make a direct impact on company revenue. Work in a dynamic, fast ...
Los Angeles, CA · On-site
... operational policies and procedures to support strategic goals of the Medical Call Center. Develops protocols, procedures and describes processes for each team. * Assists manager and Director with ...
Los Angeles, CA · On-site
... operational policies and procedures to support strategic goals of the Medical Call Center. Develops protocols, procedures and describes processes for each team. * Assists manager and Director with ...
... operational policies and procedures to support strategic goals of the Medical Call Center. Develops protocols, procedures and describes processes for each team. * Assists manager and Director with ...
... operational policies and procedures to support strategic goals of the Medical Call Center. Develops protocols, procedures and describes processes for each team. * Assists manager and Director with ...
... operational policies and procedures to support strategic goals of the Medical Call Center. Develops protocols, procedures and describes processes for each team. * Assists manager and Director with ...
... operational policies and procedures to support strategic goals of the Medical Call Center. Develops protocols, procedures and describes processes for each team. * Assists manager and Director with ...
Los Angeles, CA · On-site
... operational policies and procedures to support strategic goals of the Medical Call Center. Develops protocols, procedures and describes processes for each team. * Assists manager and Director with ...
Los Angeles, CA · On-site
... operational policies and procedures to support strategic goals of the Medical Call Center. Develops protocols, procedures and describes processes for each team. * Assists manager and Director with ...
Irvine, CA · On-site +1
$75K/yr
Key Responsibilities Contact Center Operations & Workflow Support In Zoom Contact Center: * Build ... Some requirements may exclude individuals who pose a direct threat or significant risk to the ...
Irvine, CA · On-site +1
$75K/yr
Key Responsibilities Contact Center Operations & Workflow Support In Zoom Contact Center: * Build ... Some requirements may exclude individuals who pose a direct threat or significant risk to the ...
Manage call center operations. * Train, coach, supervise, and performance manage call center employees. * Build member relationships by assisting members with obtaining, interpreting, and utilizing ...
Manage call center operations. * Train, coach, supervise, and performance manage call center employees. * Build member relationships by assisting members with obtaining, interpreting, and utilizing ...
Los Angeles, CA · On-site
$17 - $21/hr
Clinical - Operations Reports to: COO FLSA Status: Non-Exempt Prepared by: Human Resources Last ... and directing calls and messages to the appropriate department, clinic site, or provider.
Quick apply
Los Angeles, CA · On-site
$17 - $21/hr
Clinical - Operations Reports to: COO FLSA Status: Non-Exempt Prepared by: Human Resources Last ... and directing calls and messages to the appropriate department, clinic site, or provider.
$17 - $21/hr
Clinical - Operations Reports to: COO FLSA Status: Non-Exempt Prepared by: Human Resources Last ... and directing calls and messages to the appropriate department, clinic site, or provider.
$17 - $21/hr
Clinical - Operations Reports to: COO FLSA Status: Non-Exempt Prepared by: Human Resources Last ... and directing calls and messages to the appropriate department, clinic site, or provider.
Los Angeles, CA · On-site
$25/hr
Clinical - Operations Reports to: COO FLSA Status: Non-Exempt Prepared by: Human Resources Last ... and directing calls and messages to the appropriate department, clinic site, or provider.
Los Angeles, CA · On-site
$25/hr
Clinical - Operations Reports to: COO FLSA Status: Non-Exempt Prepared by: Human Resources Last ... and directing calls and messages to the appropriate department, clinic site, or provider.
Director of Clinic Operations POSITION OVERVIEW: Responsible for managing the day-to-day work functions of the Call Center Department. Ensures timely response of all inbound calls; eliminates ...
Director of Clinic Operations POSITION OVERVIEW: Responsible for managing the day-to-day work functions of the Call Center Department. Ensures timely response of all inbound calls; eliminates ...
Los Angeles, CA · On-site
$19 - $30/hr
We are currently expanding our call center operations. * During the initial phase, this position will be highly hands on, with approximately 100 percent call production while helping recruit, train ...
Quick apply
Los Angeles, CA · On-site
$19 - $30/hr
We are currently expanding our call center operations. * During the initial phase, this position will be highly hands on, with approximately 100 percent call production while helping recruit, train ...
Sacramento, CA · On-site
Call Center Manager Under the supervision of the Director of Community Relations and Program ... Manage day-to-day operations of the 2-1-1 call center, including staff scheduling and monitoring of ...
Sacramento, CA · On-site
Call Center Manager Under the supervision of the Director of Community Relations and Program ... Manage day-to-day operations of the 2-1-1 call center, including staff scheduling and monitoring of ...
$59K - $65K/yr
Director of Clinic Operations POSITION OVERVIEW: Responsible for managing the day-to-day work functions of the Call Center Department. Ensures timely response of all inbound calls; eliminates ...
$59K - $65K/yr
Director of Clinic Operations POSITION OVERVIEW: Responsible for managing the day-to-day work functions of the Call Center Department. Ensures timely response of all inbound calls; eliminates ...
Bell Gardens, CA · On-site
$59K - $65K/yr
Director of Clinic Operations POSITION OVERVIEW: Responsible for managing the day-to-day work functions of the Call Center Department. Ensures timely response of all inbound calls; eliminates ...
Bell Gardens, CA · On-site
$59K - $65K/yr
Director of Clinic Operations POSITION OVERVIEW: Responsible for managing the day-to-day work functions of the Call Center Department. Ensures timely response of all inbound calls; eliminates ...
Position Title Call Center Supervisor Department Call Center Reports to Director of Clinic Operations Position Overview Responsible for managing the day-to-day work functions of the Call Center ...
Position Title Call Center Supervisor Department Call Center Reports to Director of Clinic Operations Position Overview Responsible for managing the day-to-day work functions of the Call Center ...
| Aspect | Call Center Operations Director | Call Center Manager |
|---|---|---|
| Responsibilities | Oversees multiple call centers, develops strategic plans, manages budgets, and aligns operations with company goals. | Manages daily call center activities, supervises staff, and ensures customer service standards are met. |
| Required Credentials | Bachelor's degree, experience in call center management, leadership skills. | Bachelor's degree or equivalent, experience in customer service, team management skills. |
| Work Environment | Corporate office or regional centers, strategic planning focus. | Call center floor, direct supervision of agents. |
The Call Center Operations Director focuses on strategic oversight and high-level management across multiple centers, while the Call Center Manager handles daily operations and team supervision. Both roles require leadership and customer service experience, but differ in scope and responsibilities.
The most popular types of Call Center Operations jobs in California are:
Cities in California with the most Call Center Operations Director job openings:
Stanton, CA • On-site
$21/hr
Full-time
Re-posted 12 days ago
Be the calm in someone’s day. High-Volume Work. Multi-tasking. A Critical Support Role.
Customer Service Representative – Call Center Operations
Hourly Rate: $21 per hour
This role supports customers through timely, accurate, and professional service in a fast-paced call center environment. As a Customer Service Representative, you will handle inbound calls, resolve issues, and process service requests that directly impact customer satisfaction and daily operations.
Why This Role Matters
Customer Service Representatives are the front line of our organization. Your ability to provide accurate information and resolve customer concerns helps keep operations running smoothly and customers supported.
What You’ll Do
• Handle a high volume of inbound customer calls
• Answer questions related to service, billing, and scheduling
• Process payments, service changes, and work orders
• Document customer interactions accurately
• Work within established quality and productivity standards
What We’re Looking For
• Customer service or call center experience
• Strong communication and problem-solving skills
• Ability to work in a structured, metric-driven environment
• Reliable attendance and schedule adherence
• Bilingual English / Spanish preferred
Pay & Schedule
• Hourly pay
• Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Overtime may be required based on business needs
About Us
CR&R Incorporated is one of Southern California’s leading waste and recycling services providers, serving residential, commercial, and industrial customers across multiple states. Our operations emphasize safety, reliability, environmental responsibility, and long-term sustainability.
Equal Employment Opportunity Statement
CR&R Incorporated is an equal opportunity employer and is committed to providing a workplace free of discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.
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