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Call Center Nurse Rn Jobs in Minnesota (NOW HIRING)

illumifin

Virtual Interviewer RN - A

Eden Prairie, MN · On-site +1

$28/hr

Receives calls from Assessment Services Call Center to complete interviews with Long Term Care ... Unrestricted RN license. * Must have a multi-state/compact state license * Must type at least 40 ...

Takeda

Registered Nurse RN

Moorhead, MN · On-site

$35/hr

You will report to the Plasma Center Manager and will perform as a Medical Support Specialist ... Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA) Current Cardiopulmonary ...

Health Dimensions Group

Registered Nurse (RN)

Frazee, MN

$33 - $40/hr

Frazee Care Center is looking for dedicated RNs to provide compassionate, high-quality care to our ... Respond promptly to call lights and urgent care needs with a calm and professional presence. Be a ...

Cassia

Registered Nurse RN

Minneapolis, MN · On-site

$37.70 - $43.75/hr

Redeemer Health Care Center, a 5-star Cassia senior community, is hiring a Registered Nurse (RN) to join the team. Do you want to work with a well-established consistent clinical team that supports ...

Cassia

Registered Nurse RN

Minneapolis, MN · On-site

$37.70 - $43.75/hr

Redeemer Health Care Center, a 5-star Cassia senior community, is hiring a Registered Nurse (RN) to join the team. Do you want to work with a well-established consistent clinical team that supports ...

Ebenezer

RN- Registered Nurse

Burnsville, MN

$37.67 - $54.42/hr

Benefits Ebenezer Ridges Care Center highlights a full continuum of care campus including ... Answers call lights. * Answers the telephone. * Participates in completing audits as assigned.

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Call Center Nurse Rn information

How to make $150,000 as a nurse?

A call center nurse RN can increase earnings by gaining specialized certifications, such as case management or telehealth, working in high-demand areas, and pursuing overtime or per diem shifts. Advancing to management roles or working for agencies that offer higher pay rates can also help reach higher income levels, but earning $150,000 typically requires experience, additional skills, and sometimes working outside standard hours.

What is the difference between Call Center Nurse Rn vs Telehealth Nurse?

AspectCall Center Nurse RnTelehealth Nurse
CredentialsRegistered Nurse (RN) license, CPR certificationRegistered Nurse (RN) license, CPR certification
Work EnvironmentCall centers, healthcare support centersHome or remote settings, telehealth platforms
Employer & IndustryHospitals, insurance companies, healthcare providersHealthcare providers, telemedicine companies
Primary FocusHandling patient inquiries, triaging over callsProviding medical advice, patient assessments remotely

Both Call Center Nurse Rn and Telehealth Nurse roles require RN licensure and involve remote patient interaction. While Call Center Nurses typically work in call centers handling inquiries and triage, Telehealth Nurses often provide direct medical advice via telemedicine platforms from home. The roles overlap in skills and credentials but differ mainly in work setting and scope of patient care.

How to become a call center nurse?

To become a call center nurse, you need to hold a valid registered nurse (RN) license and typically have clinical experience. Additional skills such as strong communication, computer proficiency, and knowledge of healthcare software are important, and some employers may require certification in specific areas like triage or patient education.

What are Call Center Nurse RNs?

Call Center Nurse RNs are registered nurses who provide medical advice, triage, and support to patients over the phone or through other remote communication channels. They assess patient symptoms, offer guidance on next steps, and help determine if additional care is needed, all while maintaining patient confidentiality. This role is essential for helping patients access timely healthcare information and support, especially when in-person visits are not immediately possible.

What are the key skills and qualifications needed to thrive as a Call Center Nurse RN, and why are they important?

To thrive as a Call Center Nurse RN, you need a valid RN license, strong clinical assessment skills, and experience in patient triage or telehealth. Familiarity with telephone triage protocols, electronic health records (EHRs), and specialized call center software is typically required. Excellent verbal communication, problem-solving abilities, and empathy are essential soft skills for providing effective remote patient care. These skills ensure accurate patient evaluation, safe care recommendations, and a positive patient experience in a virtual healthcare environment.

How does a Call Center Nurse RN typically collaborate with other healthcare professionals while working remotely?

Call Center Nurse RNs frequently collaborate with physicians, pharmacists, and care coordinators through secure communication platforms, such as phone calls, electronic health records, and messaging systems. These interactions ensure accurate triage, facilitate referrals, and provide comprehensive patient support. While the work is often independent, regular team meetings and case discussions help maintain alignment with care protocols and keep everyone informed about updates in procedures or patient care pathways.

How to make an extra 2000 a month as a nurse?

Call center nurses can increase their income by taking on additional shifts, working overtime, or offering telehealth services outside regular hours. Developing specialized skills or certifications, such as in case management or health coaching, can also enable higher-paying freelance or consulting opportunities.

How to make $300,000 as a nurse?

A call center nurse RN can increase earnings by gaining specialized certifications, such as case management or telehealth, and working overtime or night shifts. Advancing to management roles or working in high-demand specialties can also boost income, but reaching $300,000 typically requires additional experience, skills, or supplemental income sources outside standard roles.
What are popular job titles related to Call Center Nurse Rn jobs in Minnesota? For Call Center Nurse Rn jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Call Center Nurse Rn jobs in Minnesota look for? The top searched job categories for Call Center Nurse Rn jobs in Minnesota are:
Call Center Nurse Rn jobs near you
Virtual Interviewer RN - A

Virtual Interviewer RN - A

illumifin

Eden Prairie, MN • On-site, Remote

$28/hr

Full-time

Posted 8 days ago

Illumifin rating

8.1

Company rating: 8.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

113th of 245 rated software companies

Job description

The nation's leading administrator of long-term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative.
WE ARE THE KIND OF EMPLOYER YOU DESERVE.
illumifin is a leading provider of business process outsourcing for the insurance industry, managing over 1.3 million long-term care policies for the nation's largest insurers. We also provide clients with unique risk management insight built upon our proprietary long term care databases.
The Virtual Interviewer RN is responsible for performing virtual interviews collecting information for clients who have applied for insurance coverage. We are looking at a schedule of Mon-Fri 9a-6p, with 1 day working 10a-7p CST.
VIRTUAL INTERVIEWER RN RESPONSIBILITIES
  • Conducts virtual interviews for insurance company applicants or claimants in a quiet, professional environment without interruptions and/or distractions.
  • Receives calls from Assessment Services Call Center to complete interviews with Long Term Care applicants with a pre-determined script.
  • Collects concise, accurate documentation on client's health history and care needs by asking follow-up questions when needed.
  • Accurately enters data and documents history and lifestyle information essential to the Underwriting and Claims process using pre-determined, scripted follow-up questions.
  • When necessary, tactfully refocuses clients and/or contacts on information required.
  • Completes all interviews in a timely manner, according to department guidelines.
  • Submits document to Underwriting for review for applicants and to insurance carrier for review for claimants.
  • Handles technical and complex intake calls.
  • Uphold the principles of compliance as outlined in the Code of Conduct, Employee Handbook and related policies and procedures. Supports and participates in the mandatory Corporate Compliance Program training initiative on an annual or more frequent basis, as required.
  • Meet established quality and production expectations communicated by the department.
  • May be required to attend department and organizational meetings.

Virtual Interviewer RN Minimum Qualifications
  • Unrestricted RN license.
  • Must have a multi-state/compact state license
  • Must type at least 40 words per minute.
  • Basic functional math skills.
  • Performs work accurately and efficiently under deadline pressures.
  • Heavy electronic contact with both customers and internal company staff.
  • Heavy keyboard and computer use.
  • One or more years' experience with geriatric and/or mental health nursing and assessment experience.

The base pay for this position is starting at $28/hour depending on experience and qualifications.

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