Call Centre Manager Miami, FL, United States We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center ...
Call Centre Manager Miami, FL, United States We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center ...
Call Centre Manager
Miami, FL · On-site
Call Centre Manager Miami, FL, United States We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center ...
Call Centre Manager
Miami, FL · On-site
Call Centre Manager Miami, FL, United States We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center ...
Call Center Manager
Hialeah, FL · On-site
$85K - $100K/yr
About the Job The Call Center Manager is responsible for overseeing daily operations of the call center to ensure prompt, professional responses to customer inquiries. This position manages a team of ...
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Call Center Manager
Hialeah, FL · On-site
$85K - $100K/yr
About the Job The Call Center Manager is responsible for overseeing daily operations of the call center to ensure prompt, professional responses to customer inquiries. This position manages a team of ...
Call Center Manager
Atlanta, GA · On-site
Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call ...
Call Center Manager
Atlanta, GA · On-site
Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call ...
Call Center Manager
Los Angeles, CA · On-site
Position Summary We are looking for an experienced Call Center Manager to lead our team of call center representatives and loan-related support staff. This person will be responsible for ...
Call Center Manager
Los Angeles, CA · On-site
Position Summary We are looking for an experienced Call Center Manager to lead our team of call center representatives and loan-related support staff. This person will be responsible for ...
Call Center Manager
Osseo, MN · On-site
As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...
Quick apply
Call Center Manager
Osseo, MN · On-site
As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...
Call Center Manager
Tukwila, WA · On-site
$30 - $40/hr
Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...
Call Center Manager
Tukwila, WA · On-site
$30 - $40/hr
Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...
Call Center Manager
Renton, WA · On-site
$30 - $40/hr
Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...
Call Center Manager
Renton, WA · On-site
$30 - $40/hr
Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...
Call Center Manager
Renton, WA · On-site
$30 - $40/hr
Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...
Quick apply
Call Center Manager
Renton, WA · On-site
$30 - $40/hr
Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...
Call Center Manager
Osseo, MN · On-site
As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...
Call Center Manager
Osseo, MN · On-site
As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...
Call Center Manager
Seattle, WA · On-site
$30 - $40/hr
Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...
Quick apply
Call Center Manager
Seattle, WA · On-site
$30 - $40/hr
Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...
Call Center Manager
Seattle, WA · On-site
$30 - $40/hr
Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...
Call Center Manager
Seattle, WA · On-site
$30 - $40/hr
Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...
Call Center Manager
Seattle, WA · On-site
$30 - $40/hr
Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...
Call Center Manager
Seattle, WA · On-site
$30 - $40/hr
Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...
Call Center Manager
Tukwila, WA · On-site
$30 - $40/hr
Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...
Quick apply
Call Center Manager
Tukwila, WA · On-site
$30 - $40/hr
Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...
Call Center Manager
Tukwila, WA · On-site
Call Center Manager Creating a fresh solution to bath remodeling, Luxury Bath of Seattle offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and ...
Call Center Manager
Tukwila, WA · On-site
Call Center Manager Creating a fresh solution to bath remodeling, Luxury Bath of Seattle offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and ...
Call Center Manager
Union, NJ · On-site
$80K - $99K/yr
The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. This role ...
Call Center Manager
Union, NJ · On-site
$80K - $99K/yr
The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. This role ...
Call Center Manager
Anaheim, CA · On-site
$65K - $85K/yr
The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...
Call Center Manager
Anaheim, CA · On-site
$65K - $85K/yr
The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...
Call Center Manager
Bend, OR · On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs.
Quick apply
Call Center Manager
Bend, OR · On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs.
Call Center Manager
Anaheim, CA · On-site
$65K - $85K/yr
The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...
Call Center Manager
Anaheim, CA · On-site
$65K - $85K/yr
The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...
Call Center Manager
$45K - $65K/yr
Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...
Quick apply
Call Center Manager
$45K - $65K/yr
Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...
Call Center Manger information
See salary details
$29.5K - $36.8K
5% of jobs
$36.8K - $44K
13% of jobs
$47.1K is the 25th percentile. Wages below this are outliers.
$44K - $51.3K
16% of jobs
The median wage is $58.3K / yr.
$51.3K - $58.6K
16% of jobs
$58.6K - $65.9K
15% of jobs
$70.8K is the 75th percentile. Wages above this are outliers.
$65.9K - $73.1K
14% of jobs
$73.1K - $80.4K
8% of jobs
$80.4K - $87.7K
6% of jobs
$87.7K - $95K
3% of jobs
$95K - $102.2K
2% of jobs
$102.2K - $109.5K
1% of jobs
$29.5K
$63.8K
$109.5K
How much do call center manger jobs pay per year?
As of Sep 10, 2026, the average yearly pay for call center manger in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.
What are popular job titles related to Call Center Manger jobs?
For Call Center Manger jobs, the most frequently searched job titles are:
Call Centre Manager
Miami, FL
The Hive Careers Ltd
Full-time
Posted 11 days ago
Job description
Call Centre Manager
Miami, FL, United States
We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call center data, and focus on improving performance and processes in an effort to better support customers. You should have exceptional communication, interpersonal, and customer service skills, as well as comprehensive knowledge of company policies and offerings.
To be a successful call center manager, you should be focused on improving your team of representatives and call center practices. You should be observant and detail-oriented and possess an understanding of the business, the products and services, and the issues representatives are facing on the floor.
Call Center Manager Responsibilities:
- Hiring, training, coaching, and leading call center representatives as they provide support for customers.
- Answering representatives questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives
- Leading team meetings, asking questions to better understand the calls representatives are receiving, educating, and coach workers regarding processes and practices, and explain expectations to employees.
- Assisting other management team members in identifying trends and establishing call center goals.
- Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
- Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
- Authorizing replacements or refunds.
- Taking on other tasks or projects to support employees, other managers, and call center operations.
Call Center Manager Requirements:
- High school diploma or equivalent.
- More education or experience in a related field may be preferred.
- Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
- Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
- Knowledge of management principles and familiarity with company products, services, and policies.
- Strong coaching and leadership skills, ability to motivate employees.
- Decisiveness and attention to detail.
- Proficiency with the necessary technology, including computers, software applications, phone systems, etc.
- Polite, professional phone voice.