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Call Center Manager Jobs in Harrison, AR (NOW HIRING)

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Parts Specialist

Harrison, AR · On-site

$17.75 - $24/hr

This position will also support store management in the accomplishment of assigned tasks. Bilingual ... Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail ...

Parts Specialist

Huntsville, AR · On-site

$15.75 - $21.25/hr

This position will also support store management in the accomplishment of assigned tasks. Bilingual ... Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail ...

Customer Service Representative

Harrison, AR · On-site

$15.75 - $21.50/hr

We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main ...

Customer Service Representative

Hollister, MO · On-site

$13.75 - $18.75/hr

We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main ...

Customer Service Representative

Harrison, AR · On-site

$15.75 - $21.50/hr

We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main ...

Customer Service Representative

Harrison, AR

$15.75 - $21.50/hr

We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main ...

Customer Service Representative

Hollister, MO · On-site

$13.75 - $18.75/hr

We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main ...

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Call Center Manager information

See Harrison, AR salary details

$29.2K

$63.2K

$108.5K

How much do call center manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for call center manager in Harrison, AR is $63,225.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $74,300.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.

What are the most commonly searched types of Call Center jobs in Harrison, AR?

The most popular types of Call Center jobs in Harrison, AR are:

What job categories do people searching Call Center Manager jobs in Harrison, AR look for?

The top searched job categories for Call Center Manager jobs in Harrison, AR are:

What cities near Harrison, AR are hiring for Call Center Manager jobs?

Cities near Harrison, AR with the most Call Center Manager job openings:

Sales Representative

Altitude Development Group

Harrison, AR • On-site

$76K - $121K/yr

Full-time

Posted yesterday

New


Job description

Our sales team is growing, and we are looking for a sharp and energetic new individual to grow with us! Ideally, we are looking for candidates with previous sales experience who have outgrown working in a call center or door-to-door sales environment and want to level up their professional careers. However, previous sales experience is not a requirement; we will hire and train the right candidate.

Our top priority is finding someone who aligns with our mission and core values of Ownership, Growth, and Service.

At Altitude, we provide extensive training, both in an online classroom setting and hands-on with an assigned trainer in your own sales territory. Your trainer will work with you to teach you the basics of the business sales cycle process but also more advanced sales techniques and skills. This position will consist of working in your own assigned sales territory most days and weeks, although travel weeks to sell in other territories with your fellow sales team members are scheduled and available regularly (travel is not required).

Our Ideal Candidate:

  • Tough-minded, confident, and self-starting

  • Disciplined and purposeful; with a desire to work independently

  • Skilled at overcoming objections and not afraid of rejection

  • Willing to work a full-time work week (40 hours)

  • Possessing a track record of high performance or excellence

  • Passionate about helping others 

  • Loves the hunt and likes working in a dynamic, changing work environment

Overview of Duties and Responsibilities:

This is an outside sales position working in your own assigned sales territory. We will train you to call on small and medium-sized businesses that operate in a variety of industries, meeting face-to-face with business owners and decision-makers to offer some of the industry's best supplemental insurance products and services to them and their employees. You will work with business owners, benefits managers, and their employees individually at times; other times, you will give product presentations with employee groups as large as 50-100+ people. You will be expected to:

  • Respond to general emails and phone calls from clients

  • Set follow-up appointments with prospective and current clients to review their needs

  • Be present on scheduled calls or meetings with your sales team or manager

  • Call on new businesses, referrals, and existing clients who need to be reserviced

  • Build and maintain your own book of business

  • Meet with sales team manager as needed to discuss and set your upcoming monthly and quarterly target sales goals and quotas

  • Develop relationships with local business owners in your territory

  • Set your own scheduled working hours and submit them to your sales manager each week

  • Follow up on provided sales leads and cold-call on businesses in person, balancing "cold" lead generation and sales with your warm leads and appointments with existing clients

  • Submit your sales metrics and activity daily

We Offer:

  • Virtual classroom training as well as hands-on sales training in your own territory

  • Weekly draw pay with bonuses and commission eligibility upon start

  • Quarterly and annual incentive trips, cash bonuses, and stock share bonuses

  • Advancement and promotions based on personal performance

  • Excellent ongoing professional development, advanced sales training, and leadership training

  • Increased schedule flexibility once you have an established book of business

  • Work around other like-minded, driven, caring people in a culture that feels like a family

Additional Position Qualifications:

  • Already licensed in Health & Life general lines (or willing and able to obtain Health & Life producer license - licensing reimbursement offered)

  • Bachelor's degree or a minimum of 4 years of professional (post-high school) work experience. Candidates within 6 months or less of degree completion will be considered, as will candidates with less than 4 years of professional work experience with relevant or specialized outside sales experience.

We do not use AI in our recruiting/interview process. Your resume will be reviewed and your interview will be conducted by one of our team members. Due to the nature of this position talking to others about insurance during difficult health topics we strongly believe this position cannot lean on AI but rather requires connecting with people.