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Call Center Data Entry Jobs in Michigan (NOW HIRING)

Call Center Agent

Detroit, MI ยท On-site

$14.75 - $19.50/hr

Company Description At Limitless East Marketing, we redefine possibilities through innovative, data ... As a Call Center Agent, you will be the primary point of contact for our customers, handling ...

Call Center Specialist

Owosso, MI ยท On-site

$15 - $19/hr

The Call Center Specialist will act as a liaison for all customers and be knowledgeable in ... data to schedule, register and obtain insurance verification. 5. Instructs patients and/or their ...

Call Center Manager

Grand Rapids, MI ยท On-site

$55 - $75/hr

As a Call Center Manager at Atrium Home Services, you will play a pivotal role in overseeing the ... Data-Driven Decisions : Use tools and technology to collect and analyze customer feedback to ...

Call Center Rep

Warren, MI ยท On-site

$15 - $18.75/hr

Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support ... Define problems, collect data, establish facts, and draw valid conclusions with several abstract ...

Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus ... call center or customer service experience preferred * Ability and proficiency with Microsoft ...

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Call Center Data Entry information

See Michigan salary details

$9

$16

$24

How much do call center data entry jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call center data entry in Michigan is $16.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.09 per hour, depending on experience, location, and employer.

What is a call center data entry?

A Call Center Data Entry job involves entering, updating, and managing customer information in a company's database while handling calls or support requests. Employees in this role ensure accuracy, process transactions, and assist with customer inquiries. Strong typing skills, attention to detail, and knowledge of relevant software are essential. This position may also require multitasking between calls and database work to maintain efficient service.

What are the typical daily responsibilities of a call center data entry?

In a Call Center Data Entry position, your daily tasks typically include entering customer information from calls into company databases, updating records to reflect the most current data, and verifying the accuracy of information received. You may also assist with resolving data discrepancies, handle basic customer inquiries, and collaborate with call center agents to clarify unclear details. The role involves working with a team in a structured environment, often adhering to productivity and quality goals to ensure that customer information is consistently maintained. Being organized and attentive to detail is key to successfully handling the volume and variety of data processed each day.

What are the key skills and qualifications needed for a call center data entry?

To excel as a Call Center Data Entry professional, you should have fast and accurate typing skills, attention to detail, and a high school diploma or equivalent. Familiarity with data entry software, customer relationship management (CRM) systems, and basic office applications like Microsoft Excel is often required. Strong organizational skills, reliability, and effective verbal communication help set top performers apart. These skills ensure precise data management, efficient workflow, and positive team interactions in a fast-paced call center environment.

Which call center data entry jobs are legit?

Legitimate call center data entry jobs are typically offered by established companies or staffing agencies and often require basic computer skills and attention to detail. They may be remote or in-office positions and usually do not require upfront fees; verifying the company's reputation and reading reviews can help confirm legitimacy.

What are the most commonly searched types of Call Center Data Entry jobs in Michigan?

The most popular types of Call Center Data Entry jobs in Michigan are:

What are popular job titles related to Call Center Data Entry jobs in Michigan?

For Call Center Data Entry jobs in Michigan, the most frequently searched job titles are:

Infographic showing various Call Center Data Entry job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $35,303 per year, or $17 per hour.

Customer Service/Call Center Representative - Adjudication

PDP Group, Inc.

Grand Rapids, MI โ€ข On-site

$15 - $19.25/hr

Full-time

Re-posted 9 days ago


Key responsibilities

  • Process claims, complete forms, and determine claim status based on plan guidelines.

  • Respond to customer inquiries, provide information, and document claim details during calls.

  • Assist internal and external customers during claim and call center processes, including forwarding relevant information to appropriate team members.


Job description

We're thrilled that you are interested in joining us here at the Amynta Group!

Provides exceptional customer service to internal and/or external customers. Responsibilities include but are not limited to: processing claims, providing standard information, completing forms, determining status of claims based on plan guidelines and meeting or exceeding department metrics for call handling, productivity and quality.

ESSENTIAL JOB FUNCTIONS:

Assists consumers by providing highest level of customer service; remains professional and polite at all times.

Responds to standard questions and concerns from customers; follows-up with common questions to document nature and status of claim; communicates in a clear and educated manner.

Processes routine or standard claims and a variety of forms based on documentation and categorization of claims; informs customer of results and closes out claim as appropriate; requests and reviews photos/receipts to complete processing if necessary.

Receives incoming calls from consumers to resolve claims; utilizes judgement and problem-solving skills to deliver accurate information in a timely manner; makes outbound phone calls to consumers; documents information as required.

Aids internal and external customers during claim and general call center process; forwards call and relevant information to other team members, departments or management as needed.

Serves as a mentor to new hires or other staff, which may include providing direction and training.

Performs other duties as assigned.

EXPERIENCE/EDUCATION QUALIFICATIONS:

  • 1-year minimum customer service experience in a call center environment is preferred;
  • Office or customer service experience is preferred;
  • High school graduate or equivalent education is required;
  • Post-secondary education is preferred.

SKILL REQUIREMENTS:

  • Mastery of the English language (both written and verbal);
  • Professional telephone etiquette;
  • Ability to read and interpret information;
  • Proficient computer and data entry skills; comprehensive knowledge of computer operations, including software and web-based programs; Applix; Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.);
  • Ability to solve problems; diffuse escalated customer situations; excellent decision-making skills;
  • Self-motivated with strong work ethic, time management and interpersonal skills; ability to work well with others;
  • Ability to operate dual screens and multitask; detail-oriented; follows instructions;
  • Knowledge and understanding of department metrics for call handling and quality;
  • Willingness to learn; flexibility to adapt to changes;
  • Maintain professional appearance and provide positive company image.

WORK ENVIRONMENT:

Professional office and call center environment.

PHYSICAL REQUIREMENTS:

Positions in this class typically require: typing, talking, writing, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

****Amynta and its affiliates (BTIS, Clearview, Guardsman, PDP, etc.) will never ask for your personal information via Google Hangouts, nor do we conduct job interviews via Google Hangout or instant messenger. Please be aware of scams involving these tactics and do not send personal information to anyone representing our company with a free email address (@gmail.com, @yahoo.com, etc.)****