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Call Center Customer Service Jobs in Delaware (NOW HIRING)

Robert Half

Patient Service Representative

Dover, DE · On-site

$19/hr

Background in call center customer service or high-volume phone support is strongly preferred. * Reliable transportation and availability to work onsite during standard business hours in Wilmington ...

Agilent

Customer Service Associate

Wilmington, DE · Hybrid

$22.89 - $35.76/hr

This is a Customer Service environment that requires excellent communication, and organization ... Handle a high volume of phone calls, chats, and emails in a Call Center environment. * Solve ...

Agilent

Customer Service Associate

Wilmington, DE · On-site

$22.89 - $35.76/hr

This is a Customer Service environment that requires excellent communication, and organization ... Handle a high volume of phone calls, chats, and emails in a Call Center environment. * Solve ...

EPITEC

Customer Service Representative

Wilmington, DE · On-site

$20 - $23/hr

Demonstrated customer service experience beyond retail or call center support. Experience with SAP R/3 or equivalent ERP system. Minimum 6 months to 1 year of SAP experience including: Order entry ...

Epitec

Customer Service Representative

Wilmington, DE · On-site

$20 - $23/hr

Demonstrated customer service experience beyond retail or call center support. Experience with SAP R/3 or equivalent ERP system. Minimum 6 months to 1 year of SAP experience including: Order entry ...

Aspen Dental

Bilingual Scheduling Center Agent

DE

$17/hr

Must be professionally proficient in both English and Spanish * 1+ years of customer service experience required (retail, call center, or hospitality preferred), with ability to answer calls in a ...

defi AUTO LLC

Customer Service Specialist

Dover, DE · On-site

$20/hr

Position Summary The Customer Service Specialist is responsible for managing a high volume of ... At least one (1) year of experience in a high-volume call center * Proven Remote Work Experience:

Sharecare

Lead Customer Service Rep

Dover, DE · On-site

Minimum of 2 years previous call center or customer service experience Specific Skills/ Attributes: * Ability to work effectively with all levels of management and other?colleagues;?demonstrating ...

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Showing results 21-40

All JobsCall Center Customer Service JobsCall Center Customer Service Jobs in Delaware

Call Center Customer Service information

See Delaware salary details

$10

$18

$26

How much do call center customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call center customer service in Delaware is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Call Center Customer Service vs Customer Support Specialist?

AspectCall Center Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline or in-office, handling customer inquiries
Industry UsageTelecommunications, retail, financeTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

Call Center Customer Service representatives primarily handle inbound and outbound calls in call center settings, focusing on customer inquiries and issue resolution. Customer Support Specialists often provide more technical or product-specific assistance, sometimes via chat or email. While both roles require strong communication skills, Call Center Customer Service roles are more call-focused, whereas Customer Support Specialists may handle more complex or technical issues.

What is a call center customer service representative?

Call Center Customer Service representatives are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but sometimes via email, chat, or social media. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. They play a vital role in building and maintaining positive customer relationships, often serving as the first point of contact for clients. Call center representatives may work in various industries, including retail, technology, finance, and healthcare.

What are the key skills and qualifications needed to thrive as a call center customer service representative?

To thrive as a Call Center Customer Service Representative, you need strong verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is essential. Patience, resilience, and a positive attitude help you excel in handling challenging customer interactions and maintaining professionalism under pressure. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the business.

What are some common challenges faced by call center customer service representatives, and how can they be managed?

Call center customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting performance metrics like average handle time and customer satisfaction scores. To manage these challenges, representatives are typically trained in active listening, de-escalation techniques, and effective time management. Support from supervisors and access to robust knowledge bases also help, while regular team meetings and peer support can foster a collaborative environment. Developing resilience and strong communication skills is key to thriving in this fast-paced role.
What are popular job titles related to Call Center Customer Service jobs in Delaware? For Call Center Customer Service jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Call Center Customer Service jobs in Delaware look for? The top searched job categories for Call Center Customer Service jobs in Delaware are:
What cities in Delaware are hiring for Call Center Customer Service jobs? Cities in Delaware with the most Call Center Customer Service job openings:
Call Center Customer Service jobs near you
Infographic showing various Call Center Customer Service job openings in Delaware as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,580 per year, or $18.1 per hour.

Patient Service Representative

Robert Half

Dover, DE • On-site

$19/hr

Temporary

Posted 14 days ago

Job description

We are looking for a Patient Service Representative to support a busy onsite healthcare office in Dover, Delaware. This contract opportunity is ideal for someone who enjoys helping patients, adapts quickly to new systems, and takes initiative in a fast-paced setting. The person in this role will serve as a key point of contact for patients while keeping front-office operations organized, attentive to detail, and efficient.


Responsibilities:

• Welcome patients in a courteous and attentive manner, creating a positive experience from arrival through check-in.

• Coordinate appointment scheduling and calendar updates while helping patients with changes, confirmations, and follow-up visits.

• Complete patient registration and maintain accurate demographic, insurance, and visit information within office systems.

• Answer incoming calls promptly, respond to routine service questions, and direct more complex concerns to the appropriate staff members.

• Support daily front-desk operations by managing paperwork, preparing visit-related documentation, and keeping records organized.

• Communicate clearly with patients regarding office procedures, appointment expectations, and general service information.

• Work closely with the onsite manager and team members to keep patient flow smooth throughout the day.

• Use office technology confidently and learn internal processes quickly to contribute effectively with minimal supervision.

• At least 2 years of experience in patient services, medical front-desk support, or a similar customer-facing healthcare role.
• Hands-on experience with patient scheduling, registration, and assisting patients in person and over the phone.
• Strong comfort level with computer systems and the ability to learn new tools and workflows efficiently.
• Self-motivated approach with the ability to manage tasks independently and stay productive in an onsite setting.
• Clear verbal and written communication skills with a detail-oriented and service-oriented demeanor.
• Background in call center customer service or high-volume phone support is strongly preferred.
• Reliable transportation and availability to work onsite during standard business hours in Wilmington, Delaware.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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