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Call Center Customer Service Rep Jobs in Nevada (NOW HIRING)

Western Elite

Call Center Agent

Las Vegas, NV · On-site

$17 - $19/hr

Call Center Agent Location : Nellis location Employment Type : Full-time Reports to : Call Center ... As a company committed to excellence, we pride ourselves on our customer service and the positive ...

CUSTOMER CONNEXX LLC

Call Center Agent

Las Vegas, NV

$16 - $16.50/hr

Representatives will follow established call flows and script as provided in a professional ... If you have at least six months of customer service experience (call center, sales, restaurant ...

Tessco, LLC

Customer Service Representative

Reno, NV · Hybrid

$20 - $23/hr

We are searching for a Customer Service Representative in Reno, NV to join our team! We are looking ... Our Call Center Agents provide support for our customers. This position is part of a support team ...

New

ARCA RECYCLING INC

Call Center Agent

Las Vegas, NV · On-site

$16 - $16.50/hr

Representatives will follow established call flows and script as provided in a professional ... If you have at least six months of customer service experience (call center, sales, restaurant ...

Precision Opinion

Call Center Representative

Las Vegas, NV · On-site

$14 - $22.35/hr

We are located in Central Las Vegas in a newly renovated State of the Art Call Center. After completing our short-paid training courses, you will earn $14 an hour for political or non-federal health ...

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All JobsCall Center Customer Service Rep JobsCall Center Customer Service Rep Jobs in Nevada

Call Center Customer Service Rep information

See Nevada salary details

$11

$18

$27

How much do call center customer service rep jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for call center customer service rep in Nevada is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Customer Service Rep, and why are they important?

To thrive as a Call Center Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is typically required. Patience, active listening, and resilience are standout soft skills for managing customer interactions and resolving issues effectively. These skills are vital for providing efficient service, ensuring customer satisfaction, and maintaining a positive company reputation.

What is the difference between Call Center Customer Service Rep vs Customer Support Specialist?

AspectCall Center Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline, email, chat, sometimes calls
Industry UsageCustomer service, telecommunications, retailTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

The main difference is that Call Center Customer Service Reps primarily handle inbound or outbound calls in a call center setting, focusing on general customer inquiries. Customer Support Specialists often provide technical or product-specific support through various channels like email or chat, sometimes involving more specialized knowledge. Both roles require strong communication skills but differ in work environment and scope of support.

What does a Call Center Customer Service Rep do?

A Call Center Customer Service Rep is responsible for handling incoming and outgoing customer calls for a company. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. These representatives use communication and problem-solving skills to ensure customer satisfaction and often document interactions in company systems. They may also follow up on customer requests and escalate complex issues to supervisors as needed.

What are some common challenges faced by Call Center Customer Service Reps and how can they be managed?

Call Center Customer Service Reps often encounter high call volumes, handling difficult customers, and maintaining quality service under time pressure. Successfully managing these challenges involves developing effective communication skills, practicing patience, and utilizing available resources such as scripts or escalation protocols. Many call centers also offer regular training sessions and support from supervisors to help representatives improve their problem-solving abilities and resilience. Building strong teamwork and using stress-relief techniques can further contribute to a positive and productive work environment.
What are popular job titles related to Call Center Customer Service Rep jobs in Nevada? For Call Center Customer Service Rep jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Call Center Customer Service Rep jobs in Nevada look for? The top searched job categories for Call Center Customer Service Rep jobs in Nevada are:
What cities in Nevada are hiring for Call Center Customer Service Rep jobs? Cities in Nevada with the most Call Center Customer Service Rep job openings:
Call Center Customer Service Rep jobs near you
Infographic showing various Call Center Customer Service Rep job openings in Nevada as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 14% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,235 per year, or $18.4 per hour.

Call Center / Customer Service Representative - Healthcare Program

Broadway Ventures

Carson City, NV • On-site

$22.50 - $26.40/hr

Other

Posted 8 days ago

Job description

Call Center / Customer Service Representative - Healthcare Program

Location: Carson City, NV - onsite (4070 Silver Sage Drive, Carson City, NV 89701)

Employment type: Full-time, Temp- approximately 90 days 

Schedule: Monday-Friday, 1st shift (standard business hours)

Pay: $17.40-$21.30/hr base, plus $5.10/hr Health & Welfare ($22.50-$26.40/hr all-in)

Start date: Immediate

About the Role

Broadway Ventures is hiring a Call Center / Customer Service Representative to support a high-priority, short-term outreach effort on a Medicaid healthcare program. This is a "white glove" service role - not high-volume commodity call center work. You'll be assigned your own cases and own them through completion: reaching out to healthcare providers, guiding them through enrollment and revalidation steps, and helping clear a processing backlog. It's a fast-paced, higher-touch role for people who take pride in following a case all the way to the finish line. This position requires U.S. citizenship.

What You'll Do

  • Manage assigned provider enrollment and revalidation cases from start to completion
  • Conduct outbound calls to providers and respond to inbound questions
  • Guide providers through enrollment/revalidation requirements and documentation
  • Track case status and follow up proactively to keep cases moving
  • Support backlog cleanup with accuracy and attention to detail
  • Deliver a professional, service-oriented experience on every interaction

Minimum Qualifications

  • High school diploma or equivalent
  • No prior experience required
  • U.S. citizenship required
  • Able to work onsite in Carson City, NV, Monday-Friday during business hours
  • Strong communication skills and comfort with phone-based work

Preferred Qualifications

  • 1-2 years of experience in provider enrollment, Medicaid/Medicare, or healthcare customer service

What We Offer

  • Paid training provided at the start of the assignment - no prior experience needed to get up to speed
  • All equipment provided onsite on your first day
  • Health & Welfare benefit included in your total compensation
  • Onsite work with a consistent Monday-Friday, daytime schedule

Apply