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Call Center Customer Service Rep Jobs in Nevada (NOW HIRING)

Corel

Customer Service Representative (Bilingual)

Las Vegas, NV · On-site

$15 - $18.75/hr

Bilingual Customer Service Representative Location: Las Vegas, NV Company: ISP.net Employment Type ... Previous customer service, call center, telecommunications, internet, wireless, or sales experience ...

CUSTOMER CONNEXX LLC

Call Center Agent

Las Vegas, NV

$16 - $16.50/hr

Representatives will follow established call flows and script as provided in a professional ... If you have at least six months of customer service experience (call center, sales, restaurant ...

MagnaCare

Customer Service Representative I

Las Vegas, NV · On-site

$15.50 - $21/hr

Customer Service Representative MagnaCare is seeking detail-oriented and empathetic Las Vegas-based ... Prior customer service experience in a high-volume call center, preferably in healthcare, insurance ...

Tessco, LLC

Customer Service Representative

Reno, NV · Hybrid

$20 - $23/hr

We are searching for a Customer Service Representative in Reno, NV to join our team! We are looking ... Our Call Center Agents provide support for our customers. This position is part of a support team ...

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All JobsCall Center Customer Service Rep JobsCall Center Customer Service Rep Jobs in Nevada

Call Center Customer Service Rep information

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How much do call center customer service rep jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for call center customer service rep in Nevada is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.57 per hour, depending on experience, location, and employer.

What does a call center customer service rep do?

A Call Center Customer Service Rep is responsible for handling incoming and outgoing customer calls for a company. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. These representatives use communication and problem-solving skills to ensure customer satisfaction and often document interactions in company systems. They may also follow up on customer requests and escalate complex issues to supervisors as needed.

What are the key skills and qualifications needed to thrive as a call center customer service rep?

To thrive as a Call Center Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is typically required. Patience, active listening, and resilience are standout soft skills for managing customer interactions and resolving issues effectively. These skills are vital for providing efficient service, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges faced by call center customer service reps and how can they be managed?

Call Center Customer Service Reps often encounter high call volumes, handling difficult customers, and maintaining quality service under time pressure. Successfully managing these challenges involves developing effective communication skills, practicing patience, and utilizing available resources such as scripts or escalation protocols. Many call centers also offer regular training sessions and support from supervisors to help representatives improve their problem-solving abilities and resilience. Building strong teamwork and using stress-relief techniques can further contribute to a positive and productive work environment.

What is the difference between Call Center Customer Service Rep vs Customer Support Specialist?

AspectCall Center Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline, email, chat, sometimes calls
Industry UsageCustomer service, telecommunications, retailTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

The main difference is that Call Center Customer Service Reps primarily handle inbound or outbound calls in a call center setting, focusing on general customer inquiries. Customer Support Specialists often provide technical or product-specific support through various channels like email or chat, sometimes involving more specialized knowledge. Both roles require strong communication skills but differ in work environment and scope of support.

What are popular job titles related to Call Center Customer Service Rep jobs in Nevada?

For Call Center Customer Service Rep jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Call Center Customer Service Rep jobs in Nevada look for?

The top searched job categories for Call Center Customer Service Rep jobs in Nevada are:

What cities in Nevada are hiring for Call Center Customer Service Rep jobs?

Cities in Nevada with the most Call Center Customer Service Rep job openings:

Call Center Customer Service Rep jobs near you
Infographic showing various Call Center Customer Service Rep job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,235 per year, or $18.4 per hour.

Customer Service Representative (Bilingual)

Las Vegas, NV • On-site

Corel
See more jobs at Corelexternal

$15 - $18.75/hr

Other

Posted 6 days ago

Job description

Bilingual Customer Service Representative
Location: Las Vegas, NV
Company: ISP.net
Employment Type: Full-Time
About ISP.net
ISP.net is a Las Vegas-based internet service provider with more than 28 years of experience delivering reliable, affordable internet solutions to residential customers, businesses, and large-scale properties throughout the Las Vegas Valley.
We are looking for a Bilingual Customer Service Representative (English/Spanish) who enjoys helping people, solving problems, and creating a positive customer experience.
Position Summary
The Bilingual Customer Service Representative will be a key point of contact for ISP.net customers, assisting with questions about services, billing, accounts, installations, technical issues, and general customer needs. The ideal candidate is friendly, patient, professional, and comfortable communicating with customers in both English and Spanish.
This role is ideal for someone who enjoys a fast-paced environment and can balance customer service, problem-solving, and light sales opportunities.
Essential Responsibilities
  • Answer incoming customer calls and respond to customer inquiries in English and Spanish.
  • Provide friendly, professional, and knowledgeable customer service.
  • Assist customers with account questions, billing inquiries, payments, service changes, and general requests.
  • Troubleshoot basic internet and connectivity issues and determine when technical support or field service is needed.
  • Schedule and coordinate installations, service calls, and technician appointments.
  • Create, update, and maintain accurate customer records in the company system.
  • Document customer interactions, issues, and resolutions.
  • Escalate complex technical or customer concerns to the appropriate department.
  • Follow up with customers to ensure issues have been resolved.
  • Educate customers about ISP.net services, upgrades, and available options.
  • Identify appropriate opportunities to recommend additional services or upgrades.
  • Work closely with Sales, Network Operations, Billing, and Field Technicians.
  • Meet customer service, response-time, and performance goals.
  • Maintain professionalism and a positive attitude during challenging customer interactions.
  • Perform other customer service and administrative duties as assigned.
Qualifications
  • Fluent in English and Spanish, both written and verbal.
  • Previous customer service, call center, telecommunications, internet, wireless, or sales experience preferred.
  • Strong verbal and written communication skills.
  • Excellent listening and problem-solving abilities.
  • Comfortable working with computers, CRM systems, email, and other software.
  • Ability to learn and explain technical information in an easy-to-understand manner.
  • Strong attention to detail and accurate data-entry skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Professional, dependable, and customer-focused.
  • Ability to remain calm and professional when handling difficult customers or situations.
Preferred Experience
Candidates with experience in any of the following are encouraged to apply:
  • Internet Service Provider (ISP)
  • Telecommunications
  • Wireless
  • Cable
  • Call center/customer support
  • Technical support
  • Billing/customer accounts
  • Inside sales
  • Residential or business internet services
What Makes You a Great Fit
You don't need to be a technical expert to succeed in this role. We're looking for someone who is great with people, comfortable learning technology, and genuinely enjoys helping customers.
If you are bilingual, confident on the phone, organized, and able to turn a frustrated customer into a satisfied one, we'd love to hear from you.
Why Join ISP.net?
  • Join an established Las Vegas company with 28+ years in the industry.
  • Work with a local team that values customer relationships.
  • Opportunity to grow your knowledge of telecommunications and networking.
  • Develop skills across customer service, technical support, and sales.
  • Be part of a company focused on providing reliable internet and a better customer experience.

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