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Call Center Customer Service Manager Jobs in Spring, TX

Alphabe Insight Inc

Call Center Representative

Houston, TX · On-site

$53K - $59K/yr

Job Summary We are seeking a professional and customer-focused Call Center Representative to communicate with customers, answer questions, and provide helpful information about products and services.

Alphabe Insight Inc

Call Center Representative

Houston, TX · On-site

$53K - $59K/yr

Job Summary We are seeking a professional and customer-focused Call Center Representative to communicate with customers, answer questions, and provide helpful information about products and services.

TJO 10 X 10 MANAGEMENT, L.P.

Call Center Agent

Houston, TX · On-site

$16 - $18/hr

Manage and resolve customer complaints. * Offer customers detailed information about our products ... Customer service orientation and a desire to exceed expectations. * Strong organizational skills ...

The Jenkins Organization

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Manage and resolve customer complaints. * Offer customers detailed information about our products ... Generate call reports to track performance and improve customer service. Qualifications:

Altus ACE

Customer Service Representative

Houston, TX · On-site

$15/hr

Member Engagement Manager Location: Houston, TX Salary: Up to $15 per hour Depending on Experience Status: Hourly, Non-exempt Number of Openings : 3 Summary: Entry level call center customer service ...

Altus ACE

Customer Service Representative

Houston, TX · On-site

$15/hr

Member Engagement Manager Location: Houston, TX Salary: Up to $15 per hour Depending on Experience Status: Hourly, Non-exempt Number of Openings : 3 Summary: Entry level call center customer service ...

ACS Commercial Services, LLC

Be Seen First

Call Center Representative, CSR, Dispatcher -

Houston, TX · On-site

$16 - $19/hr

... Call Center Experience * Microsoft Excel, Word, Outlook, PDF's, JPEGS Customer Service Center · ... Time Management - Managing one's own time and the time of others. * Critical Thinking - Using logic ...

ACS Commercial Services, LLC

Be Seen First

Call Center Representative, CSR, Dispatcher -

Cypress, TX · On-site

$16 - $19/hr

... Call Center Experience * Microsoft Excel, Word, Outlook, PDF's, JPEGS Customer Service Center · ... Time Management - Managing one's own time and the time of others. * Critical Thinking - Using logic ...

ACS Commercial Services, LLC

Be Seen First

Call Center Representative, CSR, Dispatcher -

Houston, TX · On-site

$16 - $19/hr

... Call Center Experience * Microsoft Excel, Word, Outlook, PDF's, JPEGS Customer Service Center · ... Time Management - Managing one's own time and the time of others. * Critical Thinking - Using logic ...

Smarter HR Solutions LLC

Call Center Agent

Houston, TX · On-site

$19 - $20/hr

... manage multiple responsibilities, and thrives in a fast-paced customer service environment ... call center experience required. · Proficiency with Microsoft Office applications. · Excellent ...

Smarter HR Solutions LLC

Call Center Agent

Houston, TX · On-site

$20/hr

... manage multiple responsibilities, and thrives in a fast-paced customer service environment ... call center experience required. • Proficiency with Microsoft Office applications. • Excellent ...

Velocity Flex

Call Center Representative

Jersey Village, TX · On-site

$14 - $17.50/hr

... call center representative to join our client's team, managing a large volume of inbound and ... Provide excellent and professional customer service in a fast-paced environment at all times.

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Showing results 21-40

All JobsCall Center Customer Service JobsCall Center Customer Service Manager JobsCall Center Customer Service Manager Jobs in Spring, TX

Call Center Customer Service Manager information

See Spring, TX salary details

$26.3K

$56.8K

$97.4K

How much do call center customer service manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for call center customer service manager in Spring, TX is $56,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $66,700.00 per year, depending on experience, location, and employer.

What does a call center customer service manager do?

A Call Center Customer Service Manager oversees the daily operations of a call center, ensuring that customer service representatives provide excellent support to clients. Their responsibilities typically include managing staff, monitoring performance metrics, handling escalated customer issues, and implementing policies to improve service quality. They also play a key role in training team members, setting targets, and ensuring compliance with company standards. By maintaining efficient workflows and fostering a positive work environment, they help ensure customer satisfaction and loyalty.

What are some common challenges a call center customer service manager faces in balancing team performance and employee satisfaction?

A Call Center Customer Service Manager often encounters the challenge of meeting performance metrics—such as call resolution times and customer satisfaction scores—while also maintaining high morale among team members. It requires strong people management skills to motivate staff, provide constructive feedback, and handle high-stress situations without causing burnout. Effective managers implement regular coaching sessions, encourage open communication, and recognize achievements to foster a positive work environment. Balancing these aspects is crucial for reducing turnover and achieving departmental goals.

What are the key skills and qualifications needed to thrive as a call center customer service manager, and why are they important?

To thrive as a Call Center Customer Service Manager, you need experience in customer service leadership, problem-solving abilities, and a background in business or communications, often supported by a bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and quality assurance protocols is typically required. Outstanding communication, team motivation, and conflict resolution skills help managers lead their teams and maintain high service standards. These competencies are essential to ensure operational efficiency, customer satisfaction, and effective team performance in a high-demand environment.

What is the difference between Call Center Customer Service Manager vs Call Center Supervisor?

AspectCall Center Customer Service ManagerCall Center Supervisor
CredentialsTypically requires a bachelor’s degree in business, communications, or related field; relevant customer service certificationsOften requires a high school diploma or associate degree; some experience in customer service roles
Work EnvironmentOversees multiple teams, manages operations, and develops strategiesSupervises daily team activities, handles escalations, and ensures service quality
Employer & Industry UsageCommon in large call centers, customer service departments, and corporate settingsFound in call centers across various industries, often as frontline leadership

The Call Center Customer Service Manager focuses on strategic management, team development, and overall call center performance. In contrast, the Call Center Supervisor handles daily team supervision and immediate customer issues. Both roles require customer service experience, but the manager’s role is broader and more strategic.

How much do call center customer service managers make in the US?

Call center customer service managers in the US typically earn a median annual salary of around $50,000 to $70,000, with experienced managers earning over $80,000. Salaries vary based on factors such as location, company size, and level of experience, and the role often requires strong leadership, communication skills, and familiarity with customer service software.

What cities near Spring, TX are hiring for Call Center Customer Service Manager jobs?

Cities near Spring, TX with the most Call Center Customer Service Manager job openings:

Infographic showing various Call Center Customer Service Manager job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,805 per year, or $27.3 per hour.

Call Center Representative

Houston, TX • On-site

Alphabe Insight Inc
Marketing • 51 - 200 employees
Learn more about Alphabe Insight Incexternal

$53K - $59K/yr

Full-time

Posted 8 days ago

Job description

Company Description
At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.
Job Description
Job Summary
We are seeking a professional and customer-focused Call Center Representative to communicate with customers, answer questions, and provide helpful information about products and services. This role is ideal for someone who communicates confidently, listens carefully, and enjoys creating positive customer experiences.
Responsibilities
  • Respond to incoming customer calls and provide friendly, professional assistance.
  • Answer questions regarding products, services, and promotions.
  • Provide clear, accurate, and helpful information.
  • Assist with customer inquiries, requests, and follow-ups.
  • Support customer satisfaction and relationship-building initiatives.
  • Follow up with customers and prospective customers as needed.
  • Assist with customer acquisition and promotional activities.
  • Address routine customer concerns and direct complex issues appropriately.
  • Communicate customer feedback and relevant information to team members.
  • Maintain a positive and professional tone during all interactions.
  • Collaborate with team members to meet customer service objectives.
  • Participate in ongoing training and professional development.

Benefits
  • Paid training
  • Career advancement opportunities
  • Professional development programs
  • Supportive team environment
  • Hands-on customer service and communication experience
  • Performance-based growth opportunities
  • Employee recognition programs
  • Ongoing mentorship and coaching

Qualifications
  • High school diploma or equivalent required.
  • Strong verbal communication and active listening skills.
  • Friendly, professional, and customer-focused attitude.
  • Ability to communicate clearly and confidently.
  • Strong problem-solving abilities.
  • Excellent organizational and multitasking skills.
  • Comfortable handling multiple customer interactions.
  • Positive attitude and eagerness to learn.
  • Reliable, adaptable, and self-motivated.
  • Ability to work effectively independently and as part of a team.
  • Previous call center, customer service, sales, retail, or hospitality experience is a plus but not required.

Additional Information
  • Competitive Salary: $53,000 - $59,000 per year.
  • Full-time employment with a professional and collaborative team.
  • Career growth and advancement opportunities.
  • Professional development and ongoing learning opportunities.
  • Opportunities to strengthen marketing, communication, project coordination, and strategic planning skills.
  • Exposure to a variety of marketing initiatives and business projects.
  • Supportive environment that encourages creativity and new ideas.
  • Opportunities to take on additional responsibilities as you grow within the organization.

Apply