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Call Center Contract Jobs in Riverside, RI (NOW HIRING)

MV Transportation

Operations Manager

Foxboro, MA · On-site

Effectively manage all call center functions. * Effectively manage customer relations through both ... contract and regulatory requirements. * Contributes to maintain the safety culture of the division.

New

US Tech Solutions

Pharmacist

Providence, RI · On-site

$53 - $58/hr

Actual location may vary., RI Contract Job Summary: The clinical pharmacist is an operation based ... volume call center experience; preferably in healthcare, social services, or a similar service ...

MV Transportation

Operations Manager

Foxboro, MA · On-site

Effectively manage all call center functions. * Effectively manage customer relations through both ... contract and regulatory requirements. * Contributes to maintain the safety culture of the division.

New

MV Transportation

Operations Manager

Foxboro, MA · On-site

Effectively manage all call center functions. * Effectively manage customer relations through both ... contract and regulatory requirements. * Contributes to maintain the safety culture of the division.

New

Sharecare

Lead Customer Service Rep

Providence, RI · On-site

Supporting contract performance guarantees by performing other duties as deemed?necessary ... Minimum of 2 years previous call center or customer service experience Specific Skills/ Attributes:

BOTG LLC

Customer Care Advocate

Warwick, RI · On-site

$19 - $20/hr

Customer Care Advocate Position type: 6+ months temporary contract Work Location: Warwick, RI ... Call Center experience is highly preferred. · A demonstrated ability to learn quickly and ...

Conflux Systems

*Coordinator III

Cumberland, RI · On-site

$24.99/hr

... Call Center) Clinical Ops Teams, and MinuteClinic Field and Operations Management, in order to ... Assists with contract management, data analysis, provider directory maintenance, coordination of ...

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All JobsCall Center Contract JobsCall Center Contract Jobs in Riverside, RI

Call Center Contract information

See Riverside, RI salary details

$10

$17

$24

How much do call center contract jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for call center contract in Riverside, RI is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center contract position, and why are they important?

To thrive as a Call Center Contract employee, you need strong customer service abilities, problem-solving skills, and generally a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes remote collaboration tools is essential. Excellent communication, patience, and resilience under pressure are valuable soft skills in this environment. These competencies ensure efficient handling of customer inquiries, support smooth operations, and maintain a positive experience for customers and teams alike.

What is a call center contract?

A Call Center Contract job is a temporary or project-based role in a call center where employees handle customer inquiries, support, or sales for a set period. These contracts may be short-term or long-term, depending on business needs. Contract workers typically follow the same workflows as full-time employees but may not receive benefits like health insurance or paid time off. This type of job is ideal for those looking for flexible work arrangements or gaining experience in customer service.

What does a typical day look like for someone working in a call center contract role?

A typical day in a Call Center Contract role involves handling a high volume of inbound or outbound calls, assisting customers by answering questions, resolving issues, and documenting interactions in the company's systems. You may work independently while also collaborating with team members and supervisors to address complex cases or escalate concerns as needed. The work environment is often fast-paced and goal-oriented, with clear targets for call handling times and customer satisfaction. Team meetings, ongoing training, and performance feedback sessions are also common, helping you stay updated on best practices and new procedures. This structure provides a dynamic workday and opportunities to build valuable customer service skills.

What are the most commonly searched types of Call Center jobs in Riverside, RI? The most popular types of Call Center jobs in Riverside, RI are:
What cities near Riverside, RI are hiring for Call Center Contract jobs? Cities near Riverside, RI with the most Call Center Contract job openings:
Call Center Contract jobs near you

Operations Manager

MV Transportation

Foxboro, MA • On-site

Full-time

Posted yesterday

New

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

79th of 98 rated public transport

Job description

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.


MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for but not limited to:

  • Effectively manage on-time performance and driver availability.
  • Effectively manage all call center functions.
  • Effectively manage customer relations through both direct contact and outreach programs.
  • Identify, select, train and mentor location staff.
  • Effectively and frequently communicate with location staff and support team members.
  • Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
  • Contributes to maintain the safety culture of the division.
  • Maintain client contact routinely to meet or exceed expectations.
  • Assist with conducting periodic departmental audits.
  • Daily, weekly and monthly review of key operational metrics.
  • Implement, promote and adhere to company policies and procedures.
  • Participates in location labor and employee relations activities.

Talent Requirements:

  • Must have one (1) to three (3) years of management experience in a similar sized paratransit environment.
  • The ideal candidate would have experience in scheduling and personnel management and training.
  • Must be able to work independently and have strong written and verbal skills.
  • Knowledge of the contractual obligations is a must to perform this job correctly.
  • Knowledge of company policy assures that the field operator is using consistent measures to assess a drivers’ activity.
  • Trapeze experience preferred.
  • Experience managing fast paced environment.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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