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Call Center Contract Jobs in Riverside, RI (NOW HIRING)

Apex Systems

Call Center Representative

Lincoln, RI · On-site

$15 - $18.75/hr

... IT professionals for contract, contract-to-hire, and direct placements. Apex also offers ... Provide call center based technical support to store locations, vendors and staff. Serve as first ...

Meta

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

... of contract, contract-to-hire, and direct hire consultants to them. With our unique staffing ... Call Center experience is preferred Qualifications Call Center experience, Customer Service ...

Meta

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

... of contract, contract-to-hire, and direct hire consultants to them. With our unique staffing ... Call Center experience is preferred Qualifications Call Center experience, Customer Service ...

Compunnel

Senior Data Scientist

Woonsocket, RI · On-site

This contract-to-hire, remote role is focused on applying AI, advanced analytics, and Contact Intelligence to improve digital self-serviceability, customer experience, and call center efficiency at ...

US Tech Solutions

Pharmacy Tech I

Providence, RI · On-site

$17.75 - $21.50/hr

Actual location may vary., RI Contract Duration: 6 months contract * The Pharmacy tech takes in ... Experience: * 0-2 years of experience in customer service or call center environment managing high ...

US Tech Solutions

Pharmacy Tech I

Providence, RI · On-site

$17.75 - $21.50/hr

Actual location may vary., RI Contract Duration: 6 months contract * The Pharmacy tech takes in ... Experience: * 0-2 years of experience in customer service or call center environment managing high ...

EPITEC

Community Outreach Liaison

Warwick, RI · On-site

$22/hr

Contract * Job #106261 Community Outreach Liaison Location: Warwick, RI (Onsite) Employment Type ... or call center environment. * Strong communication and interpersonal skills. * Ability to de ...

MV Transportation

Operations Manager

Norfolk, MA · On-site

Effectively manage all call center functions. * Effectively manage customer relations through both ... contract and regulatory requirements. * Contributes to maintain the safety culture of the division.

MV Transportation

Operations Manager

Taunton, MA · On-site

Effectively manage all call center functions. * Effectively manage customer relations through both ... contract and regulatory requirements. * Contributes to maintain the safety culture of the division.

MV Transportation

Operations Manager

Norfolk, MA · On-site

Effectively manage all call center functions. * Effectively manage customer relations through both ... contract and regulatory requirements. * Contributes to maintain the safety culture of the division.

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All JobsCall Center Contract JobsCall Center Contract Jobs in Riverside, RI

Call Center Contract information

See Riverside, RI salary details

$10

$17

$24

How much do call center contract jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for call center contract in Riverside, RI is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.89 per hour, depending on experience, location, and employer.

What is a call center contract?

A Call Center Contract job is a temporary or project-based role in a call center where employees handle customer inquiries, support, or sales for a set period. These contracts may be short-term or long-term, depending on business needs. Contract workers typically follow the same workflows as full-time employees but may not receive benefits like health insurance or paid time off. This type of job is ideal for those looking for flexible work arrangements or gaining experience in customer service.

What does a typical day look like for someone working in a call center contract role?

A typical day in a Call Center Contract role involves handling a high volume of inbound or outbound calls, assisting customers by answering questions, resolving issues, and documenting interactions in the company's systems. You may work independently while also collaborating with team members and supervisors to address complex cases or escalate concerns as needed. The work environment is often fast-paced and goal-oriented, with clear targets for call handling times and customer satisfaction. Team meetings, ongoing training, and performance feedback sessions are also common, helping you stay updated on best practices and new procedures. This structure provides a dynamic workday and opportunities to build valuable customer service skills.

What are the key skills and qualifications needed to thrive in the call center contract position, and why are they important?

To thrive as a Call Center Contract employee, you need strong customer service abilities, problem-solving skills, and generally a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes remote collaboration tools is essential. Excellent communication, patience, and resilience under pressure are valuable soft skills in this environment. These competencies ensure efficient handling of customer inquiries, support smooth operations, and maintain a positive experience for customers and teams alike.

Are call center contracts worth it?

Call center contracts can be beneficial for companies by providing predictable staffing and cost management, but for employees, they may limit flexibility and benefits. The value depends on the contract terms, job stability, and working conditions offered. Evaluating the specific contract details is essential to determine if it aligns with your career goals and needs.

How do I get contracts for my call center?

To secure contracts for a call center, businesses typically identify target clients, develop a compelling proposal, and market their services through networking, online platforms, or industry events. Building a strong reputation, demonstrating quality service, and obtaining relevant certifications can also improve chances of winning contracts.

What are the most commonly searched types of Call Center jobs in Riverside, RI?

The most popular types of Call Center jobs in Riverside, RI are:

What job categories do people searching Call Center Contract jobs in Riverside, RI look for?

The top searched job categories for Call Center Contract jobs in Riverside, RI are:

What cities near Riverside, RI are hiring for Call Center Contract jobs?

Cities near Riverside, RI with the most Call Center Contract job openings:

Call Center Contract jobs near you

Call Center Representative

Apex Systems

Lincoln, RI • On-site

$15 - $18.75/hr

Full-time

Re-posted 28 days ago

Job description

Company Description

Apex Systems LLC, a division of On Assignment, is an IT staffing and services firm specializing in providing IT professionals for contract, contract-to-hire, and direct placements. Apex also offers recruitment solutions for other select professional skills and workforce needs

Job Description

Description: Technical Support Representative

Position Summary: Support Technicians provide technical support at the first stage level and assists other team members as necessary. 

Duties: Provide call center based technical support to store locations, vendors and staff. Serve as first level support for troubleshooting of issues encountered in store rollouts. Rollouts may include POS/RX hardware and Telephony. Assist with remote equipment troubleshooting and ensure process adherence. Data entry regarding resolution of issues and technicians progress while technicians are completing work within the store. Support Technicians may be assigned multiple projects simultaneous.


Qualifications

Experience: Must possess clear and accurate communication skills both verbally and written. Must have basic computer troubleshooting skills and problem-solving skills. Working knowledge of Word, Excel and Outlook a plus but not a requirement. Must be able to work independently and as part of a team. Technical installation experience a plus but not a requirement. Working knowledge of computer hardware a plus but not a requirement. Customer Service/Technical Support experience in a Call Center environment is a MUST.

Additional Information

Apply Now and look for Ron Autor!!

All your information will be kept confidential according to EEO guidelines.

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